Joined reallymoving.com: 2005

Customer ratings

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Lambert Pugh

We are a two partner firm situated in the centre of Norwich specialising in domestic conveyancing. Our aim is to provide clients with a first class service at a very reasonable cost.

We provide both a local and nationwide service. Whilst we are always happy to see clients at our office we can equally deal by telephone, post or email. All fees are fixed and on a no completion no fee basis.


Lambert Pugh - Property Solicitors in Norfolk
(including Attleborough, Beccles, Bungay, Cromer, Dereham, Fakenham, Great Yarmouth, Holt, Lowestoft, Melton Constable, North Walsham, Norwich, Sheringham, Walsingham, Wells-next-the-Sea and Wymondham)

Customer feedback

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Lambert Pugh summary

Average service quality:
Average value for money:
Average rating: 4.5 out of 5 based on 177 reviews
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Average rating:
5 out of 5

Very quick to respond

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Average rating:
5 out of 5

No further comments

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Average rating:
5 out of 5

Great service. Emails answered promptly. Easy to deal with.

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Average rating:
5 out of 5

Efficient and easy to deal with.

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Average rating:
4.5 out of 5

Initially there was a small delay, I believe as the original employee dealing with my case had unexpectedly left the company. However, after that I couldn't really fault the service that was provided, and it was provided at a good price.

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1 out of 5

We had several problems with this firm. They were generally very slow to answer questions, wouldn't return calls or messages, we were passed between 3 different contacts during the process. Someone would say they were dealing with a query and then we'd find out they had gone on holiday and not passed it on to anyone else to deal with. Countless other problems, they made the whole process incredibly stressful. I couldn't recommend them.

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Average rating:
4.5 out of 5

Really impressed with the level of service completed in 2 months no chains

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5 out of 5

Fantastic service, a pleasure to deal with

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Average rating:
3.5 out of 5

Did the job but had to chase for information sometimes.

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5 out of 5

They were very lovely and helpful.

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Average rating:
5 out of 5

The communication was good i.e. mostly quick and clear. Although, the communication with the seller's solicitor was slow, but still good enough to complete the deed within acceptable time.

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Average rating:
5 out of 5

So far service has been good - I would recomend them

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Average rating:
5 out of 5

I will use them again

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Average rating:
5 out of 5

I was very pleased with the service

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Average rating:
5 out of 5

Lowest quote and great service. They explained everything along the way and answered calls and emails quickly. I would certainly use them again.

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Average rating:
5 out of 5

Good communication.

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Average rating:
5 out of 5

Colette has been professional and kept us in the loop at all times

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Average rating:
4.5 out of 5

Did the Job. Responsive on email.

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Average rating:
5 out of 5

Thoroughly professional and reliable. Provided peace of mind at a potentially stressful time.
Always felt confident about the legal process of buying a house with the help of Lambert Pugh.

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Average rating:
4 out of 5

The service received was very professional. Emails and phone calls were responded to within hours if not immediately. I've even recommended them to my sister for her conveyancing.

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