Founded: 1953 Joined reallymoving.com: 2001

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RMNJ Conveyancing Solicitors

RMNJ Solicitors are property solicitors in Liverpool, and one of the first legal practices in the country to secure membership to the Law Society's Conveyancing Quality Scheme - the mark of excellence for home buying.

The National Conveyancing Service

We know from experience that today’s home movers seek competent friendly legal service coupled with efficient communications, at a fair price.

We deliver, by giving you a clear written confirmation of the cost from the start, together with contact details to allow easy communication with your conveyancer, who will be a specialist undertaking no other type of legal work.

You don’t need to visit our offices or make appointments to see a solicitor; our national conveyancing service has been tailored to allow everything to be done by post, telephone, email, to suit you.

Teamwork

Your Conveyancer is backed by a team of dedicated support staff to process your conveyancing transaction, swiftly and efficiently. We will liase on your behalf with estate agents,brokers, lenders and other agencies as appropriate to protect your interests and keep your move moving!

Reputation and Reassurance

Like any business, our continued long term success relies on reputation.  Our National Conveyancing service has been in operation for over ten years and clients who have used the service are now returning to us for their next move or remortgage.  We hope that after using our service once, you will do the same in the future.

Information about Us

RMNJ solicitors have been in business for over 60 years. You may therefore instruct us to act for you safe in the knowledge that your solicitors are long established, financially secure and properly regulated.

Our head office is based in Birkenhead on the Wirral Peninsula.  Our conveyancers are all located there.  Other RMNJ departments specialise in Accident Claims, Family Law, Mental Health Law and Criminal Law.

RMNJ Conveyancing Solicitors - Conveyancing Solicitors in Cheshire

Customer feedback

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RMNJ Conveyancing Solicitors summary

Average service quality:
Average value for money:
Average rating: 4.6 out of 5 based on 165 reviews
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Service quality:
Value for money:
Average rating:
5 out of 5

I would use RMNJ again - I was a little hesitant using them as they are based quite far from purchase site, but all communication was prompt. I was able to talk to someone every time I called.
There were a few complications along the way, but Daniel and Lauren overcame all issues for us. I was very happy with the service provided, and thought it was good value too.

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Average rating:
5 out of 5

When my father and I began the process of selling our flat, we never imagined we would run into so many problems and it was a long and bumpy process that took more than a year. Our previous solicitor had done a shoddy job in failing to register our property with the land registry when we bought it 10 years ago and Gareth and Jennifer of RMNJ worked hard to fight for our best interests and Jennifer in particular had gone above and beyond what was required of her. She was extremely professional and very reliable throughout with prompt emails, calls and updates and putting up with me when I was stressed out thinking we would never be able to sell our property. Our dishonest freeholder was also obstructing the sale of our flat in not giving us a new lease whilst our property wasn't registered and he tried to buy our flat at far below its true value at a time when property prices in our part of London has risen by 20-25% in a year and he didn't seem to care that he was lying and cheating others as his own greed seem to have taken over him. Gareth and Jennifer were a constant support throughout even when the freeholder was causing problems right up until completion and I couldn't have asked for a better team to work on our case. I wish both of them every success in their life and career and I thank them from the bottom of my heart and it has been a pleasure to have worked with you.

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5 out of 5

Excellent service, very prompt, we was worried about RMNJ being in Birkenhead and that all comms would be by post or phone but it has not caused a single problem

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Average rating:
5 out of 5

Their service is organised and delivered well. The communication was good and I could phone and speak to my solicitor when I needed to. There were plenty of helpful explanations provided and I felt our interests were being diligently safeguarded by someone who knew what they were doing. I was a little unsure about using an online service, but I was very soon reassured!

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Average rating:
5 out of 5

Although I am a first-time buyer for residential property, I have used different solicitors to purchase and sell business premises before and I have to say I am very impressed with this company's efficiency in dealing with customers' requests.

The online update system is great (and is updated every quickly) which lets you know which stage you are in without having to call to find out. Andrew Hazaldine and his team is very professional, helpful and efficient throughout. I let my partner to deal with our house-buying legal stuff and she communication with Andrew mainly via emails. She was very impressed with the fact that Andrew always replied her email on the same day.

If there wasn't a delay in getting our survey done, I reckon from instruction to completion, the legal process could be done within 4 weeks or even less.

I would certainly recommend RMNJ to any of my friends and family.

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3.5 out of 5

Our contact was disorganised and slow. About half way through the sale a second person started working with us who was much better.

Company response: Thank you for the positive overall rating.
Where the buyer is purchasing with the help of a mortgage and allowing for searches and enquiries into the title by the buyer’s solicitor, if there are no delays we predict 6 - 8 weeks as the likely period from issue of contracts to exchange.
We exchanged contracts in this case 6 weeks after issue of the contracts, which is a good outcome in terms of the timescale.
Although the vast majority of our clients tell us they are pleased with our service, we recognise that conveyancing can be an uncertain process so if you have a query or want to speak to someone other than your conveyancer about your case it’s easy to get in touch with us and a senior solicitor will personally review your file and report to you immediately.

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Average rating:
5 out of 5

Excellent communication, very quick turnaround times and saved a packet over local high street Solicitor. Would definitely recommend.

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Average rating:
5 out of 5

Seem very efficient. Have been very helpful, explaining my rights and what tricks the estate agents may say to try and speed things up. Have been very impressed with the service. I was worried a little about taking on conveyancers who were so far from the properties in question. However, my fears soon dispersed.

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2 out of 5

Passive and slow to respond. The day before completion they decided they didn't have the transfer so I had to run around to get the document printed, signed, witnessed and posted special delivery. I should have been told of the problem much sooner

Company response: We are sorry our client is disappointed by his experience of using us for his sale.
Our conveyancing process did everything needed to bring the case swiftly to exchange of contracts, but we don’t have control of the buyer’s solicitors or their readiness to proceed.
Preparing the house Transfer deed is the job of the buyer’s solicitors, but they failed to send us the Transfer for our client to sign.
It’s very rare for situations like this to arise and we can nearly always find a workaround to sort things out.
To remedy the situation, we prepared the Transfer ourselves without charge and emailed it to our client.
Regrettably this caused some inconvenience for the client when we asked him to sign and return the Transfer the same day, to enable us to release the sale proceeds to the client the same day as completion.

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Average rating:
5 out of 5

RMNJ have been very responsive and have provided excellent service. Quite amazing considering the very reasonable fees.

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Average rating:
5 out of 5

We were unsure on whether to use online conveyancing but found it really easy and a smooth transaction, someone was always available via email to answer any queries. A very professional service.

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Average rating:
2.5 out of 5

Their quote was a few hundred pounds less than a local firm but my overwhelming feeing at the end of the process was that you get what you pay for. They seemed incredibly slow to act on what should have been the most simplest transaction involving only our sale and purchase property with no further chain. We were sent the same forms multiple times suggesting the left hand didn't know what the right was doing, they were slow to return phone calls and then a couple of weeks before exchange they transferred our file to a completely new person.

Company response: Until reading this feedback we did not know the client was unhappy. It’s easy for clients to contact us if ever concerned about any aspect of our service; full details of who you can get in touch with, are sent with our first letter. We care about our service and want all our clients to be pleased with what we do.

The purchase took just under 8 weeks from receipt of the draft contract to exchange of contracts with completion 9 days thereafter by arrangement.
It’s a little longer than the average time estimate we give of 6-8 weeks but we discovered some issues with the legal title of the property the client was buying that had to be sorted out by the seller’s solicitors before we could exchange contracts. Our client was kept fully informed of the process.

It’s correct that one of our compliance forms was sent twice but not in error, as it covered two different circumstances that arose during the transaction.
It is very rare that files are transferred from one conveyancer to another, but it can happen from time to time e.g. for health reasons or maternity leave. Our client was sent a letter explaining about the change in advance.

RMNJ remains a long established “local solicitor” to the clients residing near our office who get exactly the same service at the same competitive price as our Reallymoving.com clients from across the UK. Please check out our web site at www.rmnj.co.uk.

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Average rating:
5 out of 5

Not as yet

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Average rating:
5 out of 5

Thanks to RMNJ, my first time buying experience was stress free, quick and efficient. Since the very beginning, I was provided direct contact details for my solicitor along with their assistant. Even though I bought my property at the peak of the holiday season (both my solicitors were on holiday, albeit not at the same time), all of my queries were answered timely and I was never left hanging to an email response. I was always able to speak with someone whenever I called and follow ups/responses were prompt and same day.

Shirley English and Amy Hulse were both extremely patient, co-operative and understanding throughout the transaction. I valued their professional approach to all matters and respected their business acumen.

All in all, I had a great experience with RMNJ and would HIGHLY recommend them to any FTB without the slightest hesitation. Bottom line? RMNJ is cost effective, professional and will ensure you do not have sleepless nights.

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Average rating:
5 out of 5

I've used several solicitors for different reasons and RMNJ conveyancing is the best so far. Their charge is really competitive, their quote is open and clear, they always answered my call and responded to my emails swiftly as on their ad. Can't expect more really in response speed.
Though it has taken longer than expected and we had some last minute panicking, but it was due to the delay in getting the searches result back and delay caused by the vendor's solicitor in the last 2 weeks and Caroline, Christine, Dominic remained nice to me.
Also RMNJ's new business team was really helpful as well in getting new customers aboard in a friendly and professional way, despite of some complex in our case this time.
We felt being looked after by Caroline's team and will strongly recommend them for their level of service and reasonable charge.
We are glad it's all over now and thank you very much Caroline and to your team too!

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4 out of 5

I felt that to begin with they were a little slow to respond but overall I was very pleased with the quality of service

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Average rating:
4.5 out of 5

Very efficient although did seem very keen for us to purchase additional indemnities.

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Average rating:
4 out of 5

Just to phone to let me know where they are up to.

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Average rating:
5 out of 5

Overall I found the services from this firm efficient and friendly. My first purchase fell through due to building survey and I had to change solicitors for the second property as RMNJ were already representing the seller, so I have not completed with them but in comparison to the new solicitor they seemed to be more straightforward, efficient and helpful in their communication.

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Average rating:
5 out of 5

Great service would use again and recommend onto friends and family

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