Credible Energy Ltd

Credible Energy Ltd

Credible Energy is a UK leader in the provision of EPCs since inception in 2006. The company has developed a strong reputation for a fast and efficient service. We are able to provide national coverage backed by local knowledge. We have invested in the latest technology with all our professionally trained assessors electronically receiving their jobs via PDA, providing full audit and case tracking, always ensuring market leading service standards are delivered to you the customer, Get EPC quotes

Customer feedback

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Credible Energy Ltd summary

Average service quality:
Average value for money:
Average rating: 4.7 out of 5 based on 35 reviews
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Service quality:
Value for money:
Average rating:
5 out of 5

The recommendations for improvements were all the standard ones e.g replace the boiler for thousands of pounds and save £124 per year, Solar water heating for up to £6000 to save £33 per year, and photovoltaic panels for up to £14,000 to save £213 per year. I do not think these suggestions are helpful, but they are probably on the standard form. When, in future, tenants have the power to demand the improvements the EPC suggests, it will cause chaos in the market if impravtical unwconomic suggestions appear on the EPC.

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Average rating:
5 out of 5

I was a little concerned at first as I was not aware of the company but they acted very professionally. All good.

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Average rating:
5 out of 5

No further comments

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Average rating:
4 out of 5

I'd requested an evening visit through your site, however the company said they NEVER do this, which wasn't clear, and I then had to take time off work (which was what I was trying to avoid in the first place), so this was poor.

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Average rating:
5 out of 5

Very speedy, accurate and helpful response. I am not moving until probably the New Year but will almost definitely use this firm.

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Average rating:
4.5 out of 5

very quick and reliable, trustworthy people

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Average rating:
5 out of 5

Was made to feel very comfortable while the gentleman was here.
Really good price for the same service you would pay double for with the estate agents.
Would highly recommend.

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Average rating:
5 out of 5

Friendly services

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Average rating:
4.5 out of 5

Would definitely use the company again

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Average rating:
5 out of 5

Booked appointment for next day, EPC was with me less than 24 hours after first contacting company. Great service.

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Average rating:
4 out of 5

They rang me following communications via email to arrange payment & arrange time for home visit. They arrived as arranged. Good service provided.

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Average rating:
5 out of 5

Efficient and friendly

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Average rating:
5 out of 5

The EPC was provided within 3 days and done at the time and date I requested.

I coould not have asked for more.

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Average rating:
5 out of 5

Prompt, friendly and efficient

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Average rating:
5 out of 5

Friendly, approachable quick timely service/response

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Average rating:
4 out of 5

I found the service to be good, once I got over the initial contact. I expected a very fast response yet it actually took a couple of days for me to then phone them instead. From that point on the service was excellent.

The price was ok compared to competitiors, but I still beleive the whole EPC cost is uneccessary.

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Average rating:
4.5 out of 5

I was really impressed by the speed of the service! The work was carried out in a matter of days and promptly received my certificate.

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Average rating:
4 out of 5

Very smooth and quick service. Wonderful service.

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Average rating:
5 out of 5

This person wants their details to remain anonymous

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Average rating:
5 out of 5

Credible Energy give an excellent service coupled with value for money.

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