Below is feedback from reallymoving.com customers who have used
Barnes of Lincoln and Newark.
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Average rating:
Barnes of Lincoln and Newark
Average service quality:
Average value for money:
Barnes of Lincoln and Newark Rating:
4 out of 5 based on
16
reviews
No of ratings : 16
Feedback from
our customers:
Service quality:
Value for money:
Barnes of Lincoln and Newark
5
waters and wilkinson
15/01/2012
very efficent and professional movers and office staff
waters and wilkinson
15/01/2012
very efficent and professional movers and office staff
Service quality:
Value for money:
Barnes of Lincoln and Newark
4
JJ
18/12/2011
Overall a good company. The removal men were very good and extremely pleasant. Just a couple of gripes regarding damge. My American Fridge Freezer was dented, this had no dents prior to the move. I pointed this out at the time and responsibility was not accepted by the removal crew. Also the wardrobe that was put together also suffered some damage. This was not pointed out to me and so I only discovered this later in the day.
I was informed that my items are insured during transit and I realsie that accidents do happen so would have expected some acknowledgement and an apology at least!!!
JJ
18/12/2011
Overall a good company. The removal men were very good and extremely pleasant. Just a couple of gripes regarding damge. My American Fridge Freezer was dented, this had no dents prior to the move. I pointed this out at the time and responsibility was not accepted by the removal crew. Also the wardrobe that was put together also suffered some damage. This was not pointed out to me and so I only discovered this later in the day.
I was informed that my items are insured during transit and I realsie that accidents do happen so would have expected some acknowledgement and an apology at least!!!
Company response:
JJ's family signed our team off this removal giving a clear and unqualified signature and we have not received a direct complaint since that day to allow us to discuss the matter. Our team confirm that they found the dented side of the fridge/freezer up against a wall at the old address and was therefore not visible before the removal commenced, but unfortunately was placed with this on view at the new address. They also report that in practice, self-assembly wardrobe frames rarely re-erect in an "as new" state during subsequent removals after initial purchase and no obvious damage was noted by any party on removal day.
David Barnes
Service quality:
Value for money:
Barnes of Lincoln and Newark
5
Claire
31/08/2011
Very happy with the teams sent to move my belongings into storage and from there to the new house. They were very efficient, helpful and professional.
Claire
31/08/2011
Very happy with the teams sent to move my belongings into storage and from there to the new house. They were very efficient, helpful and professional.
Service quality:
Value for money:
Barnes of Lincoln and Newark
5
Annaliese
04/07/2011
Excellent service - very friendly people who really worked hard all day and were very careful with my things. Would highly recommend them!
Annaliese
04/07/2011
Excellent service - very friendly people who really worked hard all day and were very careful with my things. Would highly recommend them!
Service quality:
Value for money:
Barnes of Lincoln and Newark
3
4stringcol
11/04/2011
over all not to bad, although there was damage caused to an item of furniture, but this is being dealt with very well by the firm
4stringcol
11/04/2011
over all not to bad, although there was damage caused to an item of furniture, but this is being dealt with very well by the firm
Company response:
Yes, unfortunately two screws in a dismantled wardrobe were replaced in the wrong positions but we are endeavouring to assist with this repair, David Barnes
Service quality:
Value for money:
Barnes of Lincoln and Newark
5
Ginfearsdad
18/03/2011
Reallymoving gave us the base from which to plan our move and an idea about the cost. All the firms who gave us a quote seemed professional and helpful. Barnes included details in their quote (like my 1965 motorbike) that others didn't and so we went with them, although they weren't the cheapest. We were very pleased with their helpfulness over the 'phone and with the attitude of the men who made the move. From start to finish it was probably as easy as a major move could be.
Ginfearsdad
18/03/2011
Reallymoving gave us the base from which to plan our move and an idea about the cost. All the firms who gave us a quote seemed professional and helpful. Barnes included details in their quote (like my 1965 motorbike) that others didn't and so we went with them, although they weren't the cheapest. We were very pleased with their helpfulness over the 'phone and with the attitude of the men who made the move. From start to finish it was probably as easy as a major move could be.
Service quality:
Value for money:
Barnes of Lincoln and Newark
5
boogie badness
15/03/2011
Barnes were very professional and i would recommend them to anyone looking to move.
boogie badness
15/03/2011
Barnes were very professional and i would recommend them to anyone looking to move.
Service quality:
Value for money:
Barnes of Lincoln and Newark
3
Thundersparrow
13/03/2011
Jeremt Barnes is lovely. Gave us upmost confidence in his company and the movers. The men employed were not so good. Friendly but damaged many items and hid them so we didnt find out for a few days.
Not sure I would use them again after losing count of the new dints and scratches in items. And you don't see what they have done until much afterwards as they pile stuff up. They also get you to sign adisclaimer before you have chance to check anything.
Thundersparrow
13/03/2011
Jeremt Barnes is lovely. Gave us upmost confidence in his company and the movers. The men employed were not so good. Friendly but damaged many items and hid them so we didnt find out for a few days.
Not sure I would use them again after losing count of the new dints and scratches in items. And you don't see what they have done until much afterwards as they pile stuff up. They also get you to sign adisclaimer before you have chance to check anything.
Company response:
The customer signed our driver's jobsheet to say that they were satisfied with their removal on its completion. This was not a disclaimer. If we had known of any damages five weeks ago we would of course have responded but after such a gap this is 'out of time' according to our OFT constructed contract.
Service quality:
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Barnes of Lincoln and Newark
5
James K
13/07/2010
Fantastic service, very quick and professional. Moving guys on the day were brilliant couldn't of been more helpful
James K
13/07/2010
Fantastic service, very quick and professional. Moving guys on the day were brilliant couldn't of been more helpful
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Barnes of Lincoln and Newark
4
Rod G
28/06/2010
Very helpfull and prompt in their pickup and drop off
Rod G
28/06/2010
Very helpfull and prompt in their pickup and drop off
Service quality:
Value for money:
Barnes of Lincoln and Newark
5
ANDREA H
13/04/2010
excellent service, very professional and my move went smoothly. Have already recommended to my friend who has also since used their removal service.
ANDREA H
13/04/2010
excellent service, very professional and my move went smoothly. Have already recommended to my friend who has also since used their removal service.
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Barnes of Lincoln and Newark
5
Brian R
30/11/2009
Excellent service throughout from quotation to loading to unloading.
Sorry for the delay in replyingg but due to an email problem I have just received your email a monthg later, we moved on 18/19 november
Brian R
30/11/2009
Excellent service throughout from quotation to loading to unloading.
Sorry for the delay in replyingg but due to an email problem I have just received your email a monthg later, we moved on 18/19 november
Service quality:
Value for money:
Barnes of Lincoln and Newark
4
peter B
03/08/2009
so far our experience has been OK however we are only half way through the process with possessions in storage.
peter B
03/08/2009
so far our experience has been OK however we are only half way through the process with possessions in storage.
Service quality:
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Barnes of Lincoln and Newark
4
Mrs G
09/06/2009
All the way through discussions they were very good, especially the lads who came on the day, they were first class, polite and very fast workers
couldn't of asked for a better service
Mrs G
09/06/2009
All the way through discussions they were very good, especially the lads who came on the day, they were first class, polite and very fast workers
couldn't of asked for a better service
Service quality:
Value for money:
Barnes of Lincoln and Newark
5
colin d
12/02/2009
Friendly and efficient
colin d
12/02/2009
Friendly and efficient
Service quality:
Value for money:
Barnes of Lincoln and Newark
5
BL S
12/02/2009
Overall found the removals team helpful,friendly and professional.
I think the website was extremely easy to use and very helpful, would recommend to anyone moving.
BL S
12/02/2009
Overall found the removals team helpful,friendly and professional.
I think the website was extremely easy to use and very helpful, would recommend to anyone moving.