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Customer ratings

4.4 out of 5.0 based on 123 reviews

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Conveyancing Direct (Scotland)

Conveyancing Direct – legal fees to make you smile

Conveyancing Direct is Scotland’s largest company of dedicated conveyancing solicitors, offering a Scotland-wide legal service. From the Shetland Isles to Dumfries and Galloway, if you are buying or selling in Scotland, Conveyancing Direct can provide you with an unbeatable service at an unmatched price.

We are a proficient company, providing a personal and professional service to our clients at all times. We have great experience and an extensive history offering a conveyancing service, so we have the knowledge to be able to handle any requirements you may have.

Our fees are fixed, and our advice is free, so whatever the size and value of your property, you will get nothing other than a straight-forward, efficient transaction with Conveyancing Direct.

Our professional team of conveyancing solicitors, legal executives and support staff are on hand to help at all times and we are always easily accessible. We can handle your property transaction by phone or over the internet. We can complete your transaction electronically so you won’t need to take time off work to visit our offices – although you are more than welcome to!

We are completely dedicated to domestic conveyancing, so you will have the confidence that your case is our priority and main focus. Our reports are written in Plain English and we can provide any additional assistance or answer any questions you have. We will keep you informed during the process and ensure transparency throughout.

We have had over 35,000 satisfied clients, why not become one of them? We are open Monday to Friday, 8am to 6pm – so give us a call!

Let us help you through your house sale, purchase or remortgage. We will make it all easy.

All of our work is regulated by the Law Society of Scotland.

Conveyancing Direct are conveyancing solicitors in Glasgow

 

Customer Reviews

Conveyancing Direct (Scotland)

Average service quality  

Average value for money

4.4 out of 5.0 based on 123 reviews

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Excellent service with good communication

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This company was extremely professional and efficient in all their dealings with me and the Estate Agent

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Professional and efficient

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Great value for their service but they are not great at answering calls which drives customers mad.

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Happy with the service overall. My only complaint is the constant requests back and forth for documents or information, when a simple email with a list of what was required, rather than ten emails requesting 1 bit of info at a time

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Helpful

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Very quick to submit my offer and get back to us.

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Difficult to reach by telephone.

This case was registered on the 28th May and we offered on the property on the 29th May and advised the client on the same day his offer was successful. Missives progressed as normal and concluded shortly after the loan papers were received. Date of entry was achieved as the original date set. During the Spring we had recruited six new staff to deal with the increased workload.

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I would avoid this company at all costs, if possible I would advise paying more and using a reputable firm. No advice, support or communication. Not value for money at all. Very unhappy and deeply disappointed by the service from this company.

I have checked the file and am astonished at the comments. The lady client was delightful and the case ran smoothly from start to finish and settled on the agreed date. After the entry date the client asked us to intimate a claim against the Seller for three alleged defects in the property which we did within the time limit. We did not charge them for doing so unlike many other solicitors. These potential disputes are not part of the normal conveyancing process so we make it clear in our terms of business agreement that beyond submitting a claim we do not negotiate further as it is outwith our agreed remit. We also make it clear to all clients at the time of their instructing us that no property is perfect and that they should be prepared for maintenance and repair costs which might not be apparent when they view a property. The client has not raised any concerns with us.

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I wish I had not used them. They were very difficult to contact and did not appear to work in our interests. If I could award negative stars for service I would.

The clients instructed us on the 20/8/2015 to accept an offer for a property and the transaction was completed on schedule on 2/10/2015. The client accepted a condition that some money was retained from the sale until certain common repairs were completed. Weeks after the transaction settled the client advised us that the property agents had advised that the common repairs were not now being done and that the retention funds should be released to the client. We advised the client that the contract she had with the Purchaser was for the retention monies to be refunded once the work was done and despite what the property agents had said the funds could not be released without the consent of the Purchaser as these common repairs could be done in the future. As it transpired this was the case as the property agents confirmed that they were seeking the agreement of all the owners in the block to have the work carried out. The client was kept fully informed throughout the transaction and we acted on her instructions to conclude the sale. Subsequently we have protected her from a claim for breech of contract by the Purchaser by ensuring that the retention funds were not released. Once the work is done and paid for then the balance of the retention funds should be released to the client. We appreciate her frustrations which we share as we have not charged for the considerable additional work involved in dealing with the misinformation supplied by the property agent.