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Customer ratings

4.2 out of 5.0 based on 17 reviews

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Gorvins Solicitors

 As a leading law firm in the North West, Gorvins Solicitors pride ourselves on offering a high quality service, ensuring our customers don't have to deal with confusing jargon. We're there to make sure your conveyancing experience is efficient, straightforward and thorough.

Our team of talented, enthusiastic and hardworking solicitors are available to offer a range of services, and offering conveyancing for a range of purchases. Whether you are re-mortgaging, purchasing a buy to let property, buying at auction or anything else, we have expert solicitors to explain the process clearly. 

We are an award winning law firm, winning Law Firm of the Year 2016, and were finalists for three categories in 2017. 

We are always happy to talk to clients about their needs, so do not hesitate to telephone or get in touch.

Customer Reviews

Gorvins Solicitors

Average service quality  

Average value for money

4.2 out of 5.0 based on 17 reviews

Service quality

Value for money

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I found it a bit hard to speak to someone over the phone but they did reply to email quite fast

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Excellent supported me at all times very efficient, their advise was invaluable and everything went well

Service quality

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Lack of communication. Conveyancing has still not been completed and I'm not sure why. Did not like the way the case was handed over to junior staff members. Queries on the phone we're not joined up with the email and hard copy info. Did not seem to be a proper file kept containing all info from all sources.

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Would highly recommend them to anyone.

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lovely firm, really helpful and swift!! they kept in touch with me and my wife throughout the process and we couldn't be happier in our new home! thank you to Reema for everything she did. Highly recommend

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Overall things are going well

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The work carried out never caused problems. BUT, communication was appalling. In future I would pay more for a company with better coms skills. It would take Gorvins over 24 hrs to reply to a simple email. Constantly having to ask for updates or send more emails as they had not answered my questions. Towards the exchange date, the member of staff I had was off Ill, can't be helped, but no one took over nor told me! I was left without a point of contact. They very rarely answered the phone and never responded to be my requests to be called. They also were not making sure the other side had completed their parts, this delayed the exchange by over a month. Our date was set back 4 times and took so much longer than predicted.

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Had 4 people deal With the process, it was great until communication was lost on the last person in the company dealing with it. That said after a few phone calls it was eventually sorted and on time. Thought they were going to let us down last minute but didn't.

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Utterly incompetent; poor communication and disgusting attitude.

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Easy to to deal with and very efficient.