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  • Slater & Gordon (UK) LLP
  • Founded: 1938
  • Joined reallymoving.com: 2014

Customer ratings

3.6 out of 5.0 based on 11 reviews

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Slater & Gordon (UK) LLP

Pannone is part of Slater & Gordon and is one of the largest law firms in the UK with offices nationwide.

We are a vibrant company that aims to create a professional, lasting relationship with each of our clients.

We take the time to understand your requirements and situation to identify any issues that may arise and provide a personalised, effective service of the highest quality.

We can offer our advice and services for:

  • Conveyancing for purchases and sales
  • Leasehold property
  • Remortgaging
  • Joint ownership and transfer of ownership
  • Landlord and tenancy services
  • Equity release
  • Lease extensions

Whether you are buying, selling or remortgaging, our specialist conveyancers offer the highest standard of care and expertise, utilising our resources and accommodating to our clients’ needs. We provide a personal service backed up by the security of dealing with one of the country's largest legal firms.

You will have one point of contact during your conveyancing process to give you the confidence that you will always be talking with an expert in your case. We will guide you through the process and make sure that your property transaction reaches a successful conclusion.

Your transaction will be dealt with by our dedicated, skilled conveyancers who will ensure the transaction proceeds smoothly and will always keep you updated. You will be in contact with solicitors that know the importance of clear communication at all times to all members of the transaction; they will ensure that the process is handled quickly and efficiently to get you into your new home at the soonest possible time.

We understand how challenging and expensive buying and selling a house can be, but when you have Pannone with you at each step of the way, you can be confident of a service that isn’t only as stress-free and easy as possible, but can also be tailored to your budget.

You will receive a bespoke, communicative service with no hidden costs with Pannone.

Dedicated to delivering exceptional and affordable legal services, we hold both the Law Society CQS and Lexcel Practice Management.

We also offer a full range of legal services for the individual including family and child issues, employment, litigation, trusts and estates, and personal injury and clinical negligence. 

Pannone part of Slater & Gordon is a conveyancing firm covering Manchester

Customer Reviews

Slater & Gordon (UK) LLP

Average service quality  

Average value for money

3.6 out of 5.0 based on 11 reviews

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I decided to go with this company as they had good client feedback & seemed good value, unfortunately that could not be any further from the truth. Throughout dealing with the purchase of my property, I had ZERO contact for the first 10 weeks after my initial deposit payment and I'd documenrs were processed. It was only after my estate agent and I continued to chase them, after vendor solicitor had dealt with everything it seemed my file begin to be worked on. But it took several messages and emails with no response to get any work started! I moved out of my rented house and informed them of my parents address, however my mortgage offer, plus other paperwork was sent to my old address. I wrote a letter of complaint and yet again STILL had to call them a week later to ask if they had answers to my complaint as they never acknowledged my written letter!! They offered me £100 goodwill discount of my fees. After much delays and frustration, My solicitor then started to prepare my file, finally after 12 weeks (and there was no chain). I was a FT buyer and the vendor was selling due to ill health so should of been a quick and simple sale. I decided to pull out of the sale and would sadly NOT recommend using this company. No ownership, no communication, very poor customer experience. In fact, the whole process I found was very unprofessional but I can confirm they are quick for the sales team to ring you, once asking for a quote I had a call after 10 mins. I felt my solicitor had way to many clients to deal with and was often told this by his paralegal and himself that he had lots of clients and could not always get back to people nor work on my case. Fair enough, but no updates with progress of my case, no return telephone calls, inportant mortgage documents sent to wrong address, this confirms to me they're to busy and it's all about revenue building for this company instead of client care which is highly disappointing.

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Failed to respond to frequent requests.

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They were very professional, efficient and always helpful when I needed advice.

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Very slow to respond to messages , and emails , even slower with communication to buyers solicitors talking ages

We are surprised and disappointed by the comments. The enquiries were received from the buyers and were the next day sent to the client for comment. The matter is still on going.

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Very professional and very efficient, email queries were replied to quickly. I felt that the firm were working in my best interest. I would certainly use this firm again.

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Can't got hold of anyone, they don't answer emails and the purchase is not complete as we only waiting for them now

Hi, I am surprised and disappointed to hear this please contact me Gary Jackson on the office number to discuss any concerns. I understand however that Katie has spoken with you on a number of occasions in the last week.

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Very helpful and professional would highly recommend

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Gary Jackson and the team at Slater & Gordon were extremely helpful in what became a difficult deal process. They went above and beyond what a Conveyancing Solicitor usually does, ensuring that I managed to complete the transaction despite the problems. I could not recommend Gary and the company enough, I will certainly be using them again going forward.

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We were extremely happy with the service we received from this company. The estate agent stated that he had not seen a sale completed so quickly as ours.

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(Pannone are now just Slater & Gordon) I cannot recommend Slater & Gordon and particularly Cordelia, enough. I was kept fully informed at all stages of my, at times quite trying, flat purchase and Cordelia managed the perfect balance of absolute professionalism and the human touch, something lacking in other dealings I've had with conveyancers. I would have no hesitation in using Slater & Gordon again after this experience.