4.6 out of 5.0 based on 14 reviews
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Symes Bains Broomer
Average service quality
Average value for money
Value for money
Johnie be good on 9 Feb 2017
When we find somewhere to buy we will very likely use them again
Lambsicles on 13 Dec 2016
I asked SBB on three separate occasions if there would be any other cost except for the £299 + vat and was assured that was the figure but when completion had taken place they stated that we also had to pay for 'extras' which made the total sum due to them over £100 more than the price quoted. Last person I spoke to about this was fairly rude and dismissive and insinuated it was my mis understanding.
The quote provided via the Really Moving website was for £299.00 plus VAT plus Disbursements. £299.00 plus VAT is our legal costs. The 'extras' referred to are the disbursements which included obtaining office copy entries for the property and two telegraphic transfer fees. The costs plus disbursements charged were identical to those contained within our quote and Estimate of Conveyancing Charges which was returned to us duly signed by our client and dated 5th October 2016
DJ2015 on 16 Nov 2016
Great communication to begin however some issues with communication now, lack of response to emails etc.
All emails were responded to within the service standards published in our terms and conditions of business
jeglet on 12 Oct 2016
Efficient, communicative, professional
Veraguy on 30 Sep 2016
Thought I would try out this firm for a conveyance transaction. Despite an assurance to the contrary, customer service was very lacking overall during the transaction. Ineffective communication, mismanagement of documentarion and lack of attention to detail when providing advisement led to a highly frustrating and anxious experience, all of which could have been avoided by more focused application. These firms who quote lower prices clearly work on the principles of volume and the minimal dialogue, the problem is this model loses out in attracting repeat business. My advice is do some research of locally based solicitors and seek out recommendations. Yes you may pay a higher premium but without doubt it is worth the investment to get a quality and stress free service - I am an experienced property investor and will not use these cheaper firms again!
Katie on 15 Sep 2016
No further comments
Kiki on 6 Sep 2016
Friendly and helpful
CFC on 26 Jul 2016
Very good contact via email and telephone, quick to respond to any questions and requests.
LCollins on 15 Jul 2016
HappyMover on 11 Jul 2016
Quick, reliable, efficient and friendly service
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14B Chequer Street
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