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Customer ratings

4.7 out of 5.0 based on 20 reviews

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Symes Bains Broomer Limited

 As a dynamic and professional law firm, we're proud to offer our clients a high quality and efficient service, as well as great value for money. Our solicitors are well trained, incredibly experienced and always looking to forge great relationships with clients, as we know how stressful moving home can be.

We offering a reliable, comforting presence, whilst giving you all the information you need in a clear, straightforward manner.

The majority of our conveyancing and residential property work is carried out on a fixed fee rate, which will be clearly explained at the beginning of any work we do together. We provide detailed quotes with any added extras clearly labelled, so there's no nasty surprises down the line.

We think it's important to keep our clients informed at each stage of the process, offering any information we can to help you make informed decisions, as well as remaining flexible when the time comes to exchange contracts.

Customer Reviews

Symes Bains Broomer Limited

Average service quality  

Average value for money

4.7 out of 5.0 based on 20 reviews

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Great company thanks

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They’re dealing with the sale of my partners property and very glad I found them. Very helpful, always explain clearly what is required, always happy to help when phone through. Very happy I found them.

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Prompt contact via email after initially seeming a little slow to get things moving. They have been happy and quick to answer any questions I have had since so would recommend

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Very efficient

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An excellent service with great communication and value

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Excellent customer service

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When we find somewhere to buy we will very likely use them again

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I asked SBB on three separate occasions if there would be any other cost except for the £299 + vat and was assured that was the figure but when completion had taken place they stated that we also had to pay for 'extras' which made the total sum due to them over £100 more than the price quoted. Last person I spoke to about this was fairly rude and dismissive and insinuated it was my mis understanding.

The quote provided via the Really Moving website was for £299.00 plus VAT plus Disbursements. £299.00 plus VAT is our legal costs. The 'extras' referred to are the disbursements which included obtaining office copy entries for the property and two telegraphic transfer fees. The costs plus disbursements charged were identical to those contained within our quote and Estimate of Conveyancing Charges which was returned to us duly signed by our client and dated 5th October 2016

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Great communication to begin however some issues with communication now, lack of response to emails etc.

All emails were responded to within the service standards published in our terms and conditions of business

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Efficient, communicative, professional