Founded: 1800 Joined reallymoving.com: 2005

Customer ratings

4.3 out of 5 (1 review)
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reallymoving.com says

Beaumont Legal have won the bronze for Best Large Conveyancer in the Estate Agency Awards 2015 - Congratulations!

Beaumont Legal

Named Best Law Firm for Conveyancing by First Time Buyer magazine readers in 2013, 2014 and 2015, Beaumont Legal has successfully combined a personal solicitor-led service with online tracking systems, giving customers the best of both worlds and some of the highest customer ratings in the conveyancing sector for buying, sell and remortgaging.

One of the country’s leading providers of conveyancing and a full member of the Law Society’s Conveyancing Quality Scheme, the company works tirelessly to reduce the time customers spend waiting throughout the house buying, selling or remortgaging process.

Providing a countrywide service from its base in Yorkshire, Beaumont Legal offers:

  • A named person who is responsible for your case and can be contacted directly by phone or E-mail

  • Guaranteed fixed fees

  • No completion, no fee service

  • Ability to track your case online 24 hours a day

  • Regular updates sent to you by E-mail or text message

  • The ability to complete the conveyancing process without you taking time off for a face-to-face meeting

  • No need to wait for documents to come through the post – Beaumont Legal uses technology as well as experienced, qualified staff to speed up the conveyancing process

Based on the outskirts of Wakefield, Beaumont Legal has grown to become one of the country’s largest providers of conveyancing services and now helps thousands of people move home every year.

In all its services Beaumont Legal has stood out from its competitors by providing the high quality, personal contact people expect from a solicitor, while using modern technology to keep customers up to date.

Customer feedback

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Beaumont Legal summary

Average service quality:
4.2 out of 5 (470 reviews)
Average value for money:
4.4 out of 5 (470 reviews)
Average rating: 4.3 out of 5 based on 470 reviews
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Average rating:
4.5 out of 5

Excellent communication. Very helpful assistant assigned to our case.

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Average rating:
5.0 out of 5

As a first time buyer I think things went pretty smoothly. Beaumont have a user portal where you can track where the buying process is up to however in my case it never updated. Having said that, the communication with our legal assistant was fluid via email, I had responses from her within 24 hours in most cases. Overall I can definitely recommend Beaumont because as a first time buyer it can be daunting and they made the process feel smooth.

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5.0 out of 5

Seems like a good company

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Average rating:
4.5 out of 5

Easy communication. Though I felt they were a bit slow in receiving post and scanning it into their system. (Took about 3 days after receiving it signed for)

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Average rating:
5.0 out of 5

Superb service, I've since used Hannah at Beaumont to sell another property. I've also passed on Reallymoving's details and recommended Hannah to a friend.

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Average rating:
5.0 out of 5

I have to say that John Robinson was streets ahead of our buyers solicitor. He was proactive, stayed late to make sure everything was ready for exchange of contracts. Our buyers solicitor was the complete opposite and sometimes felt they were doing their utmost to hinder things at every stage.

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3.0 out of 5

They rely solely on e-mail transaction. The vendors estate agent, solicitor and myself tried to contact by phone. Got through to an answering service which stated that they would get back to us, they never did.

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Average rating:
2.5 out of 5

Seem to get there in the end but quite slow and very poor communication throughout. Only have contact when we chase up and even then it is very hard to speak to anyone, don't return calls etc. I think it is luck of the draw who handles your case as to how good the service is. I sense the staff are overworked and therefore struggle to provide a good service. I suppose you get what you pay for but i'd try a different company next time.

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Average rating:
5.0 out of 5

I just wanted to say a big thank you to you for your support over the last 4/ 5 weeks dealing with the purchase of my property, you have been very helpful, proactive, professional and very dedicated in taking ownership of the whole end to end process of my purchase of in Northampton. You provided and delivered extraordinary service ensuring the process ran smoothly, and regularly communicated with me which I cannot thank you enough, I will ensure me and my family members continue to use Beaumont Legal when we purchase properties in the future.

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5.0 out of 5

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Average rating:
3.0 out of 5

The initial interaction, including the searches (mostly automated), was very easy, fast and convenient. However, things got worse after that: we were passed around from one paralegal to another one without much explanation. The company seems to operate at a very tight staff limit. Our main contact at one point became very unresponsive (refusing to pick up the phone) claiming that his work load had doubled after a colleague went on leave. The transaction became delayed because documents we had submitted a month earlier were not looked at properly. The use of technology is also relatively limited and does not seem to make much of a difference. That said Beaumont Legal was by far the cheapest and if you can put up with delays and the need to occasionally chase them they are worth considering.

Company response: We’re happy to hear that you were pleased with how things went at the start of the process. We’re currently developing a system that will ensure the whole process is as quick and smooth as it can be – from start to finish. We’re sorry if a change of contact affected consistency of communication and this is something we will work hard to avoid in the future.

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Average rating:
5.0 out of 5

The people were really friendly and customer focused & I always felt valued. But their IT system is undergoing an update and so was not as complete as I hoped.

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3.0 out of 5

They did not tell the truth on multiple occasions. I made a formal complaint and was asked if i wanted to deal with the person i was complaining about.

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4.0 out of 5

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2.0 out of 5

Very impersonal, just feel like a number. No contact unless initiated by me.

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Average rating:
4.5 out of 5

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5.0 out of 5

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Average rating:
4.5 out of 5

Natalie was a rockstar. We completed in just under 7 weeks and with a little pushing her team managed to get us the keys in time for half-term. Their online portal didn't work at all but the customer service team were more than friendly, if a little ditsy at times. Thank you again to Natalie, who clearly works very hard and long hours to provide a top notch conveyancing service.

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Average rating:
5.0 out of 5

Beaumont Legal would definitely be recommended for a straightforward transaction. They were actually the cheapest quote from reallymoving.com but this did not translate into sub-standard service. Aside from one or two very minor issues (par for the course with a house move), I was happy with their service and we exchanged and completed on the days requested. I would use again.

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3.5 out of 5

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