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Customer ratings

4.2 out of 5.0 based on 650 reviews

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Beaumont Legal & LegalZoom

Named Best Law Firm for Conveyancing by First Time Buyer magazine readers in 2013, 2014, 2015, 2016 and 2017, Beaumont Legal has successfully combined a personal solicitor-led service with online tracking systems, giving customers the best of both worlds and some of the highest customer ratings in the conveyancing sector for buying, sell and remortgaging.

One of the country’s leading providers of conveyancing and a full member of the Law Society’s Conveyancing Quality Scheme, the company works tirelessly to reduce the time customers spend waiting throughout the house buying, selling or remortgaging process.

Providing a countrywide service from its base in Yorkshire, Beaumont Legal offers:

  • A named person who is responsible for your case and can be contacted directly by phone or E-mail

  • Guaranteed fixed fees

  • No completion, no fee service

  • Ability to track your case online 24 hours a day

  • Regular updates sent to you by E-mail or text message

  • The ability to complete the conveyancing process without you taking time off for a face-to-face meeting

  • No need to wait for documents to come through the post – Beaumont Legal uses technology as well as experienced, qualified staff to speed up the conveyancing process

Based on the outskirts of Wakefield, Beaumont Legal has grown to become one of the country’s largest providers of conveyancing services and now helps thousands of people move home every year.

In all its services Beaumont Legal has stood out from its competitors by providing the high quality, personal contact people expect from a solicitor, while using modern technology to keep customers up to date.

Customer Reviews

Beaumont Legal & LegalZoom

Average service quality  

Average value for money

4.2 out of 5.0 based on 650 reviews

Service quality

Value for money

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The initial service seemed quick and the end moved really well. However there was quite a dip in the middle. This may have been due to annual leave / summer holidays but for a large company you would expect leave would be sufficiently covered.

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Was advised that I would have my deposit returned, 6 weeks later I am now about to chase. Not great!

We’re sorry that we were unable act for you and for any inconvenience caused. We confirm that our accounts team have been asked to prioritise the return of your initial payment and we are looking in to why this delay occurred.

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Everything was done on time but I would have preferred more diligence in checking details early, as lots of important things were not checked until the last minute. I would also like more transparency on the fees that ended up being significantly more than originally quoted.

Thank you for taking the time to provide this valuable feedback – it is always good to hear how we can make improvements to our service. We’re currently adapting our processes to ensure that delays are avoided and key information is checked as early as possible. We always try to provide an accurate quote from the outset, however, when a property is leasehold, further admin fees can be charged by the management company. We’re happy that we were able to complete your Remortgage within the required timescales and hope that we can assist you again in the future.

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I liked the use of the online portal for uploading and viewing documents. This made the process a lot easier. Also my case handler was very efficient with responding to email and phone queries, which helped move things along quicker.

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We found Beaumont Legal / Legal Zoom to be convenient and easy to use. A lot of it could be done online, which simplified things for us. Our main contact was Bina, but we dealt with many members of staff over the phone and they were always extremely friendly and helpful.

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They were unprofessional, refused to help me with queries, would not challenge the buyers solicitors etc

Thank you for your feedback. We can see that this matter completed in just over a month and that there was also a related purchase being handled by another solicitor. However, we do appreciate that it can be stressful when dealing with other parties in a chain and delays, sometimes out of our control, can be frustrating. We have passed this feedback on to the team involved.

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Had to push along, probably wouldn't have completed by now. The online portal wasn't used, uploaded files but were often not checked, and the progress tracker wasn't used, so no visability of progress. The case handler was fine and polite, but often didn't feeling they were on top of the case (i had to rrpeat things such as source of deposit). Probably had too many other cases on their hands. Felt that there were many things that could have been done in parallel that were done sequentially, stretching out the process. I found the use of time inefficient.

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Would have been better to know full price before hand. Didnt get told full details about help to buy ISA so delayed things slightly

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