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Customer ratings

3.9 out of 5.0 based on 123 reviews

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NBM Solicitors

Nothing but praise for the Team at NBMLaw. The portal to view, upload, and send messages is so simple to use, and the response has been dealt with in under 12 hours on every step of the process. – Mr P W (Trustpilot December 2018)

 

NBM are experts in residential conveyancing, serving the public for over 30 years in all manner of property transactions.

 

What you can expect from NBM:-

 

·         An independent firm offering fast, professional efficient service NATIONWIDE,

 

·         Friendly staff with ONE POINT OF CONTACT throughout your transaction,

 

·         Free 24/7 access to our online CASE TRACKER with updates sent from us to notify you of key events,

 

·         FREE APPS so that you can monitor progress from your smartphone any time, anywhere,

 

·         Our Welcome Team are dedicated to setting up your transaction and guiding you smoothly through the early stages of your case.

 

·         Call today to speak to our helpful Sales Team on 01245 357348 for a free, no obligation quote and to discuss your conveyancing needs.

 

 

Excellent service received, great communication. Very quick and easy to deal with. Would recommend and use again based on experience so far. – Mr D S (Trustpilot December 2018)

Customer Reviews

NBM Solicitors

Average service quality  

Average value for money

3.9 out of 5.0 based on 123 reviews

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Value for money

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Don't use them! You cannot contact them, they don't answer the phone, don't respond to emails, and don't respond to messages left on their App. The last contact I had was 14th December, its now 21st January and still no contact, message or email from them. I will have to drive to their Chelmsford office to see exactly whats happening

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Please stay away! This is the worst solicitor you could possibly go for! They never pick up the phone and an easy transaction will drag for months and stress the life out of you! Stay away! The final price won’t match the quote here either

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I think we have only spoke to Richard once, apart from that I think we have spoken 3 oother different people during the process

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I have generally been happy with the service that NBM have offered, hence the 4 stars. They could improve by being more responsive. Sometimes I have waited several days for answers to my queries (using email & their app), and I believe they were to blame for not exchanging on the first day we tried, and hence the chain had to re-try on the following day. Saying that, we have now exchanged and expect to complete next week, and they've been helpful whenever I have managed to speak with them. In terms of value for money I would recommend them as they were significantly cheaper than the competition.

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Three weeks and they had not even started to look at my conveyancing. I tried on many occasions to speak to someone, no answer and not even an answering machine. Sent several emails, all unanswered. Eventually got to speak to Paul Eason on one occasion. I asked if he had received my emails and I wanted an update. His reply " Yes, yes, I've got your email, but I've got hundreds to deal with, and I'd rather get on with the work than speak to people". So if you're happy with zero communication, or a complete lack of communication skills, NBM are for you. I swapped my solicitor and made the right choice in swapping, and only an additional £200.

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Very efficient. Good online portal

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Not helpful it seemed to me that they didn't want the business would not recommend having cancelled them as my solicitor