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Customer ratings

3.9 out of 5.0 based on 148 reviews

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NBM Solicitors

Nothing but praise for the Team at NBMLaw. The portal to view, upload, and send messages is so simple to use, and the response has been dealt with in under 12 hours on every step of the process. – Mr P W (Trustpilot December 2018)

 

NBM are experts in residential conveyancing, serving the public for over 30 years in all manner of property transactions.

 

What you can expect from NBM:-

 

·         An independent firm offering fast, professional efficient service NATIONWIDE,

 

·         Friendly staff with ONE POINT OF CONTACT throughout your transaction,

 

·         Free 24/7 access to our online CASE TRACKER with updates sent from us to notify you of key events,

 

·         FREE APPS so that you can monitor progress from your smartphone any time, anywhere,

 

·         Our Welcome Team are dedicated to setting up your transaction and guiding you smoothly through the early stages of your case.

 

·         Call today to speak to our helpful Sales Team on 01245 357348 for a free, no obligation quote and to discuss your conveyancing needs.

 

 

Excellent service received, great communication. Very quick and easy to deal with. Would recommend and use again based on experience so far. – Mr D S (Trustpilot December 2018)

Customer Reviews

NBM Solicitors

Average service quality  

Average value for money

3.9 out of 5.0 based on 148 reviews

Service quality

Value for money

on

They are good value for money, however they are difficult to speak to as nobody answers the phone. Also, I feel they were quite awjmmg time dealing with the purchase of my house.

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Originally chose NBM as i was trying to cut cost where possible, potentially risking a slower process. However, i have found the opposite and they have been very quick and transparent at every point of my purchase so far. Considering I am using different solicitors for selling and have another party involved with their own solicitors NBM have been by far the cheapest and best.

Service quality

Value for money

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Generally very slow and unresponsive, I found it very difficult to speak to anyone about the case and whether any outstanding information or instruction is needed from me, on several occasions there being no answer on the telephone provided and my calls were not returned. For the price I did not expect a platinum service, but certainly not this extent - painfully slow and non-communicative at times and I was often reliant on information from buyer's solicitors via my estate agent. Would not use if you are in a hurry to complete.

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They are shocking to try and get hold of via phone but are very helpful when you do get through.

Service quality

Value for money

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The welcome team are not very welcome at all - they never answer the phone or reply to your emails. I specifically mentioned that we required a quick completion at quoting stage but they never mentioned the addition charge of £100 that this would incur until it was too late and we had to pay it. Really slow to process documents and feedback. That said once it was passed to Amy Rollingson the process was smooth and efficient with regular contact.

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Terrible communication.

Service quality

Value for money

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It’s been really easy to cooperate with NBM solicitors, the case went smoothly, no unnecessary phone calls.

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Value for money

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Very good welcome team, when paper work goes to legal not as quick to reply to your messages sent via their conveyancing tracker. Can get frustrating as have to call to chase up. Still going through with selling but am close to completion, easy all paper work print sign return also upload documents direct. Would definitely recommend.

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Was reliable

Service quality

Value for money

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Fantastic service & brilliant online case tracker, everything went through really quickly and easily.