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Customer ratings

4.0 out of 5.0 based on 98 reviews

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NBM Solicitors

NBM Solicitors specialise in residential conveyancing and have been established for over 25 years. We are a respected firm, bringing a wealth of appropriate knowledge and proficiency to provide you with expert advice for your property transaction.

We’re based in Chelmsford, Essex, with an additional two offices in Cambridge and Ashby-de-la-Zouch, so if you’re buying, selling or remortgaging a property in the areas of Hertfordshire, Cambridgeshire, Essex, Central and Greater London and Oxfordshire – we can provide you with a fully independent service.

We pride ourselves on delivering a comprehensive service to a high standard at the lowest possible price. Whatever legal service you require, whether it’s a purchase, sale or remortgage, we will never lose that personal touch we bring to all of our cases.

It is our goal to retain a loyal customer base and always increase the amount of repeat business and recommendations we get from our satisfied customers. We strive to keep in regular contact with our clients and allow them access to their up-to-date file not only through traditional methods with our telephone helpline but also online through our 24/7 case tracker – so you can access it wherever you are at any time of the day. Throughout the process there will always be somebody available to provide any assistance you may need, when you need it.

Our expert knowledge in the conveyancing field means that we can provide you with a service that is professional, quick and courteous.

We offer a no obligation quotation and all of our fees are competitively priced and fixed – you won’t be getting a better price or any hidden extras when you use NBM Solicitors.

We are regulated and authorised by the Solicitors Regulation Authority and we are a member of the Law Society Conveyancing Quality Scheme.

You won’t find a better legal service in England or Wales.


NBM Solicitors - 
Property Solicitors in Chelmsford

Customer Reviews

NBM Solicitors

Average service quality  

Average value for money

4.0 out of 5.0 based on 98 reviews

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Good value for money. Easy to contact, online tracking app provided.

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Poor service followed by the most unprofessional personal attack by Mr Broadhead. The initial issue was mostly caused by a lack of phone coverage/voicemail at NBM which on the day of intended exchange meant that myself, two estate agents, and two solicitors couldn't reach Mr Broadhead to arrange release of contracts. Worse though was that when I managed to reach Mr Broadhead (by going through the new client phone line and asking someone in sales to get a message to him to ask him to call me), he launched into a tirade against me, calling me pathetic. When I questioned this with him he said I was free to select another solicitor, knowing full well that I had no such option without adding six weeks and a lot of expense to the process. To add insult to injury, the complaint I sent in to NBM Law was not fully considered by the firm, it's clear to me that they are closing ranks to protect Mr Broadhead. They are cheap, so the lack of a decent service may fall into the "you get what you pay for" category, but there is no excuse for such abusive unprofessional behaviour to anyone, let alone a paying client. I will be sending this onto the Solicitors Regulation Authority.

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Slow paced and communication wasn't great. We wasted 10 days where the query replies from the Vendor's solicitor were ignored or lost in someone's inbox and in that time we could have read the queries and proceeded to exchange.

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Thought they were fine, did what they said when they said it

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I did not feel well looked after at all and simple errors were made routinely.

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I have had to prompt them on a number of occasions, but they were the cheapest.

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At first communication wasn't good. But I then started dealing with Luke Licence and everything changed. Absolutely brilliant, professional, efficient, excellent communication skills and friendly too. A credit to the company.

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I can not recommend NBM highly enough. I wasn't in a position to pay the extortionate fees being quoted by local solicitors so I had no choice but to try and find an alternative way to fund the sale and purchase of my property more cheaply. I chose NBM having checked their reviews and hoped for the best. I was so glad I did because the experience was completely hassle free and the service was second to none. My sale and purchase went through on time and without any complications. The communication throughout the whole process was excellent. I will definitely use NBM again if needed and am delighted to have made the right choice. Thank you team NBM

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Overall very pleased with how transaction was handled. Tom Carley was very helpful and when we had sent him enquiry emails he replied in minutes, he also offered advice which proved invaluable. Would recommend.

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1. Unlike the others, their headline quote didn't include the "optional" searches, BUT when I said I didn't want searches they tried to put pressure on me to have them! 2. The list of the various documents they ask for (for ID & money-laundering laws) is much, much more complicated and long-winded than it needs to be (compared to another very respectable solicitors I've used).