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Customer ratings

4.2 out of 5.0 based on 658 reviews

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LegalZoom (Beaumont ABS Ltd)

We launched in 2001 in the USA and we are proud of our 4,000,000 customers worldwide. We offer a solicitor led service here in the UK with a dedicated customer service team, online tracking, and a high-tech customer login portal. With some of the highest customer ratings in the conveyancing sector, we are proud of our great reputation and our determination to make legal services accessible, clear and affordable to all.

We are a member of the Law Society's Conveyancing Quality Scheme.

Providing a countrywide service from its bases in Yorkshire and the East Midlands, Legalzoom offers:

  • A dedicated conveyancer, contactable directly by phone, email or through our Message Centre.
  • Legalzoom offers a fast and easy online instruction process through our Customer Portal.
  • Guaranteed fixed fees.
  • No move, no legal fee.
  • Track your case online 24 hours a day.

Complete the conveyancing process without you taking time out.

When life bumps into the law, we want to take the stresses away. Our legal team do the important things, our technology handles the admin and we pass the savings onto you. 

Customer Reviews

LegalZoom (Beaumont ABS Ltd)

Average service quality  

Average value for money

4.2 out of 5.0 based on 658 reviews

Service quality

Value for money

on

Purchase with no upwards chain, vacant property. Hired them at the beginning of August, it is now December and despite all documents being completed and the fees and deposit paid in full over a week ago, there has still not been an exchange of contracts. Excuse after excuse. Absoloutely disgusted with the service I've received. Got worse and worse as time went on - have become convinced that they are actually cardboard cut outs rather than humans.

We’re sorry that you are disappointed with the service provided and have reviewed this further. We did have to raise a considerable number of enquiries with the seller’s solicitor and it was frustrating that we had to chase for responses and supporting documents over the course of a month. However, we appreciate that there were delays and apologise for any extra stress caused to you during this time. We understand that the matter has now completed and we wish you all the best in your new home.

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Overall good

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Good communication from Becky. Utilised email and document scanning.

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Very efficient, great communication, highly recommended

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Efficient and good

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Fast service all paperwork sent via an online portal. Kept in touch all the way through.

Dear Customer, Thank you so much for the lovely 5 star review. We are delighted that our service and communications were to a good standard. We look forward to speaking to you again in the future. All the best from the Beaumont Team. Thanks

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Just okay service. Communication with clients and speed of the transaction can be way better.

We raised enquiries with the solicitor on 04/09/2018. We didn’t get a response on this until 16/10/2018. We reported the enquiries back to the client. The enquires have had to be sent across to the lender which was done on 19/10/2018. We are awaiting a response. Sobia is going to advise the client of this now. We are looking to exchange and complete on this asap. There was a delay on getting an answer back from our enquiries which had held this up significantly.

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The initial service seemed quick and the end moved really well. However there was quite a dip in the middle. This may have been due to annual leave / summer holidays but for a large company you would expect leave would be sufficiently covered.

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They got some of our information wrong a few times even after we corrected them

Thank you for the feedback - which we use to ensure we improve communication and our service overall . We’re looking in to why the data entry issue was not rectified earlier in the transaction and apologise for any confusion this caused. We’re happy that we were able complete the case in less than 8 weeks from receipt of draft contracts and wish you the best of luck in your new home.

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Was advised that I would have my deposit returned, 6 weeks later I am now about to chase. Not great!

We’re sorry that we were unable act for you and for any inconvenience caused. We confirm that our accounts team have been asked to prioritise the return of your initial payment and we are looking in to why this delay occurred.