Beaumont Legal

Efficient and friendly and Emma extremely polite and knowledgeable.

very helpful and proactive

Pleasure working with Oliver, the service was great and everything was completed within 6 weeks, highly recommend

Really easy to use, straight forward and has been quick service so far.

No further comments

Good so far but it depends on who you get as case worker! lottery

Overall things took longer than they should of, not helped by the companies refusal to pick up the phone and ring their clients. The only phone call I ever received from my solicitors was to confirm exchange and completion. Many other times a phone call would have helped expedite the process.

They are very thorough with the work they do, not the quickest

You get what you pay for. The service was terrible. Initially I was impressed with the portal and the fact that we had a case handler. However the case handler became increasingly difficult to contact and there was little feedback on how things were progressing. The portal was hardly used (by them). In all it has taken 4 months to exchange contracts on our purchase. Trying to nail exchange with our case handler was extremely stressful since as we were in a chain and anything could have gone wrong due to lack of progress by our conveyancer. We definitely won't be using Legal Zoom again.

Atrocious. Purchase fell through due to their shocking quality in communication and sellers being frustrated by that to the point they couldn't handle even 2 days of delays due to issues with lender. Legalzoom still have my deposit money and are now not replying again despite complaining to their official e-mail line of [email protected] Doubt they will honour their no completion no fee terms. Looking like I may need legal assistance to get my deposit money back. During the process I had to raise points repeatedly and their subject was still ignored until the case fell through. In the meantime I had my mortgage adviser and also estate agent complaining on behalf of themselves as well as seller's solicitors about the quality, speed and level of communication. Case handler was on holiday twice for nearly two weeks within the supposed 8 week lead time quoted. First time without notice or even an auto-reply - replies just left unanswered. Second time was during the requested completion date. Until after sellers pulled out I was completely unable to speak on the phone to my case handler despite trying on several occasions to clarify the issue which eventually broke the case. During the quotation process, the 759.96 turned to 867.80 and then they wanted an additional 234 for the deed of trust despite me communicating that we're buying in unequal shares. Requirements for ID checks were also misrepresented during quotation process despite asking specifically and a much more comprehensive check was required which created a lot of unexpected inconvenience for our parents who gifted us the money. Months before we bought a bigger property without any such hassle. Trust nothing on what is quoted and expect little help when it goes wrong. Or just avoid them.