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Customer ratings

4.1 out of 5.0 based on 684 reviews

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LegalZoom (Beaumont ABS Ltd)

We launched in 2001 in the USA and we are proud of our 4,000,000 customers worldwide. We offer a solicitor led service here in the UK with a dedicated customer service team, online tracking, and a high-tech customer login portal. With some of the highest customer ratings in the conveyancing sector, we are proud of our great reputation and our determination to make legal services accessible, clear and affordable to all.

We are a member of the Law Society's Conveyancing Quality Scheme.

Providing a countrywide service from its bases in Yorkshire and the East Midlands, Legalzoom offers:

  • A dedicated conveyancer, contactable directly by phone, email or through our Message Centre.
  • Legalzoom offers a fast and easy online instruction process through our Customer Portal.
  • Guaranteed fixed fees.
  • No move, no legal fee.
  • Track your case online 24 hours a day.

Complete the conveyancing process without you taking time out.

When life bumps into the law, we want to take the stresses away. Our legal team do the important things, our technology handles the admin and we pass the savings onto you. 

Customer Reviews

LegalZoom (Beaumont ABS Ltd)

Average service quality  

Average value for money

4.1 out of 5.0 based on 684 reviews

Service quality

Value for money

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Service was a bit hit and miss. We had to change properties. On the first property (5 weeks conveyancing) we had 3 conveyancers. On the second property (3 weeks conveyancing) we had 2 conveyancer. Level of service greatly depends on the conveyancer associated to your case. That said, the online portal makes it super easy to see where you are in the process, what has happened, and also makes it super easy to chase if things have not happened in the time scale you want them to occur in.

Thank you for the feedback and the positive comments regarding the ease of using our portal for contact and updates. We’re always looking at ways to improve communication and understand how important regular updates are for home movers - during what can be a stressful time. We can see that on this occasion, due to the change in property and some other factors, your case was allocated to a few different case handlers throughout the course of the two transactions. We appreciate that the process is much easier and less stressful if you can deal with one conveyancer from start to finish – so we always try to allocate the case to one conveyancer where possible. We’re happy to see that we were able to complete your second property in just 3 weeks and hope we can assist you again in the future.

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No further comments

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They were hard to contact at some points, and there were a few snags along the way which I had to chase up with other parties, even though they should have done this.

Thank you for the feedback. The process of purchasing a house can be frustrating and we’re sorry if you feel that we weren’t proactive in chasing the other parties. We can see that we managed to complete the transaction in around 8 weeks as required. We do appreciate that regular updates and communication are crucial and we’ve recently implemented further customer service processes to enable scheduled callbacks with our case handlers. We also ensure that all clients are contacted at the start of the transaction so that clients can discuss their individual circumstances and communication preferences with their case handler.

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Really nice to deal with, very quick and communicative.

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The staff is helpful and polite, plus they are competent in what they are doing. If they are not sure on how to solve any problems they quickly check it with more senior staff and things get done. Now I am waiting for the buyers to complete my sale. Beaumont Legal (Legalzoom) work quickly and efficiently.

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Very efficient, very effective.

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Beaumont Legal's handling of my sale was so efficient, with everything clearly explained, that I also used them for the subsequent house purchase. Can't say fairer than that.

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No further comments

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Fantastic small deposits no messing around. Good job I did search the solicitors agent use have contracts with them far too expensive

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Such a chore of a company to deal with. My point of contact didn’t have a direct dial that worked, no proactive communication for over a month to tell me what was happening and a linear process that won’t be deviatated from, which almost caused the sale to be at risk. Instead of giving you an upfront list to work through, you get one set of requirements completed and they give you the next set. Also forced to babysit the firm daily for updates and to force progress. Didn’t expect an almost unprofessional relationship, when paying as much as you do.