4.1 out of 5.0 based on 685 reviews
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We launched in 2001 in the USA and we are proud of our 4,000,000 customers worldwide. We offer a solicitor led service here in the UK with a dedicated customer service team, online tracking, and a high-tech customer login portal. With some of the highest customer ratings in the conveyancing sector, we are proud of our great reputation and our determination to make legal services accessible, clear and affordable to all.
We are a member of the Law Society's Conveyancing Quality Scheme.
Providing a countrywide service from its bases in Yorkshire and the East Midlands, Legalzoom offers:
Complete the conveyancing process without you taking time out.
When life bumps into the law, we want to take the stresses away. Our legal team do the important things, our technology handles the admin and we pass the savings onto you.
LegalZoom (Beaumont ABS Ltd)
Average service quality
Average value for money
Value for money
Happy homeowners but dissatisfied customers on 31 May 2019
Having read a lot of positive feedback for this company, we are not sure whether we were not just one of those few unlucky and dissatisfied customers. We were assigned William Olayiwola as a case handler and this was the whole problem because although he was always extremely polite, we had to case him to do his job and went through months of sleepless nights and vain hopes since he was very slow in communicating with everyone. He would either not respond to our emails or do it in a month's time, explaining that such lack of efficacy was something normal or finding all sorts of excuses. This caused us incredible stress and despair and we felt as if we were in a vicious circle of nightmares, which would never stop. In the end, we had the feeling that things happened in spite of him and not because of him. As far as we know, William does not work in the company any more and as far as it concerns his colleagues, they have always done their job in a timely manner and acted very professionally. Therefore, we are willing to accept that we were just unlucky and would recommend the company as good value for money, especially if you work with Julie Powell.
Thank you for your feedback. We appreciate that moving house can be an incredibly frustrating and stressful time and clear, regular communication is vital. This was a complex matter and we did have to raise a considerable number of enquiries. We're happy to hear that once Julie took over the file, the issues were resolved and we were able to move towards completion for you. We wish you all the best in your new home.
David on 10 May 2019
Service was a bit hit and miss. We had to change properties. On the first property (5 weeks conveyancing) we had 3 conveyancers. On the second property (3 weeks conveyancing) we had 2 conveyancer.
Level of service greatly depends on the conveyancer associated to your case. That said, the online portal makes it super easy to see where you are in the process, what has happened, and also makes it super easy to chase if things have not happened in the time scale you want them to occur in.
Thank you for the feedback and the positive comments regarding the ease of using our portal for contact and updates. We’re always looking at ways to improve communication and understand how important regular updates are for home movers - during what can be a stressful time. We can see that on this occasion, due to the change in property and some other factors, your case was allocated to a few different case handlers throughout the course of the two transactions. We appreciate that the process is much easier and less stressful if you can deal with one conveyancer from start to finish – so we always try to allocate the case to one conveyancer where possible. We’re happy to see that we were able to complete your second property in just 3 weeks and hope we can assist you again in the future.
Beth on 8 May 2019
No further comments
Mark on 5 May 2019
They were hard to contact at some points, and there were a few snags along the way which I had to chase up with other parties, even though they should have done this.
Thank you for the feedback. The process of purchasing a house can be frustrating and we’re sorry if you feel that we weren’t proactive in chasing the other parties. We can see that we managed to complete the transaction in around 8 weeks as required. We do appreciate that regular updates and communication are crucial and we’ve recently implemented further customer service processes to enable scheduled callbacks with our case handlers. We also ensure that all clients are contacted at the start of the transaction so that clients can discuss their individual circumstances and communication preferences with their case handler.
Michael on 30 Apr 2019
Really nice to deal with, very quick and communicative.
Ma99ie on 29 Apr 2019
The staff is helpful and polite, plus they are competent in what they are doing. If they are not sure on how to solve any problems they quickly check it with more senior staff and things get done. Now I am waiting for the buyers to complete my sale. Beaumont Legal (Legalzoom) work quickly and efficiently.
Aaron feedback on 26 Apr 2019
Very efficient, very effective.
Efficient, good value service on 22 Apr 2019
Beaumont Legal's handling of my sale was so efficient, with everything clearly explained, that I also used them for the subsequent house purchase. Can't say fairer than that.
Anonymous on 16 Apr 2019
Victoria on 15 Apr 2019
Fantastic small deposits no messing around. Good job I did search the solicitors agent use have contracts with them far too expensive
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