Customer ratings

4.4 out of 5.0 based on 66 reviews

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Nero Legal

We are fully focused omni law property experts who work with some of the UK’s leading charities. Whether you are buying, selling or refinancing property, Nero Legal is here to help #makethedifference. We are fully regulated solicitors and approved by all high street lenders so you’re in safe hands. With your support, Nero Legal will donate 10% of the standard legal fee to charity. To see our approved charities, the service, or our ethical charter just visit our website or give us a call.

Customer Reviews

Nero Legal

Average service quality  

Average value for money

4.4 out of 5.0 based on 66 reviews

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The company was very efficient. Starting with Ross, then Chris was great doing his part before it was past to Helen in Settlement team. Have no regrets using this company and would use again.

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Super fast service no issues at all my contact was really friendly and helpful I will be using this firm again thanks

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Brilliant law firm they really do put their clients first I will be using this company again for my property dealings I would highly recommend

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Fantastic service from start to finish I would use again and would highly recommend

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I would use them again.

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The entire process was very smooth and streamlined - Ann always kept in touch as and when any progress was made and was always very professional. On the few occasions I had to go into their office I was always met by friendly and welcoming staff. The documents were always clearly explained and there was very little I had to do in the long run. I would highly recommend Ann.

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No further comments

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Very difficult to get in touch with as you have to leave voicemail after voicemail in the hope to get a call back (very convenient for working people who don't have their mobile on them constantly). The final price was almost triple our quote but we didn't find out about those extra costs until we had to pay them. No communication of any sort throughout the whole transaction unless we managed to get in touch and asked specific questions. They were told we were first time buyers from the start but did not give us any sort of assistance in the process. The transaction was completed, but at what cost! Would definitely not recommend.

Thank you for your comments. It is clear from your comments that there has been a clear misunderstanding of the events and I am truly concerned that the details stated do not correspond and represent events. I would urge you to contact us as a matter of urgency. Unfortunately, we cannot give much information live on a public forum, however we would again point out that some legal issues are invariably never simple and matters can transpire to become very complex. As legal agents decisions can only be taken with the agreement of our clients. As such I would urge you to call to discuss so that I can remind you of the details and agreements.

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Hannah was very helpful but the final bill was a surprize as she informed us they would not be doing much as the Auction offer is a binding offer....so less work for more money?

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Great service got our transactions through super quick despite some snags communication was great they were always on hand really couldn’t have done enough for us thanks again!