4.6 out of 5.0 based on 161 reviews
Instant Scottish Home Report quotes
White Horse Surveyors Ltd - Scotland
Average service quality
Average value for money
Value for money
****** on 21 Jul 2017
No further comments
Anonymous on 18 Jul 2017
I found them very helpful. Their end result was very professional.
RB on 12 Jul 2017
Kept us well informed, would use again.
Lucy on 12 Jul 2017
Very quick and friendly customer service. Got in touch straight after I got the quote but weren't pushy.
Hulot on 5 Jul 2017
Friendly, articulate, professional, personable.
Helenw on 30 Jun 2017
We actually had to cancel our survey in the end but White Horse gave us absolutely fantastic customer service and did everything they could to help us out. They also refunded us very quickly.
Derek on 28 Jun 2017
I requested the survey to include a large outbuilding and was charged a supplement of £40 which I was happy with. However the Survey report did not include any reference to the outbuilding. White Horse offered me a £40 refund but not even an apology.
Thank you for your comments. I am very sorry this happened, I’ve spoken with David and he assures me he has made a number of calls and left voice mail’s to apologise and talk to you. I’m afraid in this instance there was confusion over your request and we should have never agreed to tell you about the foundations, if the building was torn down. This isn’t something we would be able to tell you, as our Survey’s are non-intrusive. You would need to get advice from a Builder, or Structural Engineer.
I have re-briefed the team, to ensure this doesn’t happen again.
Once again, I am really very sorry, if you would like to talk it through any more, please give me a call.
Sara Owen – Sales & Marketing Manager
ric on 19 Jun 2017
Survey not being done till next week
TFG on 16 Jun 2017
Regular contact from various members of the team.
Easy to deal with.
Kv on 14 Jun 2017
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14B Chequer Street
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