Founded: 1996 Joined reallymoving.com: 2008

Customer ratings

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Clockwork Removals & Storage - Surrey & Hampshire

Clockwork Removals is a member of the British Association of Removers (BAR) and have 11 branches across the UK. Our highly trained staff are committed to working with you to ensure every step of your move is stress free and we take pride in delivering our services on time and at reasonable prices.

House removals
We know from experience that every move is different. Our dedicated team are on hand to organise surveys, packing, storage and insurance to ensure that your move goes smoothly. We are on hand to take care of every stage of your move.

Office and commercial moves
We understand that commercial relocation can be a complex process. We know many businesses continue to operate during a move so our team will ensure that there is minimum disruption. Our services include; employee relocation, IT moves, specialist moves, library moves, churn, recycling and storage.

Moving overseas
Clockwork Removals are members of the FIDI Global Alliance, the International Association of Movers (IAM) and the BAR Overseas Group. We want you to relax when you move overseas so our International and European move co-ordinators will arrange everything so that your move goes to plan. We can look after all the formalities including customs and overseas shipping and provide you with specialised services including full marine transit insurance, export packing and storage.

Storage services
We have local storage solutions located in Bordon, Hampshire and have a range of services to suit your needs. We provide short and long term storage whether you are moving house or relocating overseas our secure containers can safely store your personal effects.

Clockwork Removals - one of our removal companies in Hampshire.

 

Customer feedback

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Clockwork Removals & Storage - Surrey & Hampshire summary

Average service quality:
4.9 out of 5 (18 reviews)
Average value for money:
4.7 out of 5 (18 reviews)
Average rating: 4.8 out of 5 based on 18 reviews
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Average rating:
5.0 out of 5

Fantastic from start to finish. The guys, Aaron and Will, who actually did the move, really nice blokes and certainly hard workers.

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5.0 out of 5

Great service, friendly and helpful staff

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5.0 out of 5

Clockwork Removals exceeded our expectations during our recent move. We had a particularly stressful time due to various parties in the moving chain changing completion dates on a number of occasions. Despite this, everybody we dealt with at Clockwork was thoroughly professional and did their utmost to keep us calm and relaxed. Nothing seemed to be too much trouble for them. Credit must go to Ross who had to keep changing our removal plan (including the day that we had the packers in and we still hadn't exchanged contracts!). The packing & removal teams were all very friendly and helpful. I honestly don't think we'd have managed the move with any other company.

I would 100% recommend this company without any reservations, to anybody who is looking to move.

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4.5 out of 5

I was surprised that they hardly contacted me before the move, to the extent that I panicked that they were not coming at one point. However, once they arrived they demonstrated a "can do, will do" attitude to every challenge set before them, from manoeuvring a 7.5T lorry into our drive when no one else with that size vehicle would come near us to removing the stairs to take a super king size bed down to taking a piano up the stairs at the new house.

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4.5 out of 5

The moving team (Patrick, Ray and Ken) were outstanding. They went above and beyond to make the process easier than I could have hoped for. Their stamina was incredible, they got all the kids beds reassembled at the new house and one week on I have yet to find a single damaged item. Everything was well looked after and put exactly where we wanted it. They were polite, helpful and nicely chatty with the children which put them instantly at ease. I will have no hesitation in enthusiastically recommending Clockwork to anyone I know who might be moving house.

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5.0 out of 5

Excellent

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5.0 out of 5

Everyone at Clockwork where really friendly & helpful. Even when speaking to a different person at the company they all knew everything about my move and helped it to go smoothly.

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4.5 out of 5

We received lower quotes (by less then £100), but went with Clockwork because they were incredibly professional- from the paperwork to ordering packing material to the removals men. They acceded our expectations and worth every penny. We received boxes the day after we requested them; the men arrived on the day at the exact time we were told; and the men were pleasant, efficient and very helpful throughout the day. They also reuse their boxes which is environmentally friendly, something very important to us. Cannot recommend this company enough!

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Average rating:
4.0 out of 5

excellant response, efficient, prompt and careful with my property

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5.0 out of 5

Everyone at Clockwork removals were helpful and professional making the move simple and as stress free as moving house can be! The team that packed the house up for us were cheerful and willing and worked extremely hard to get a large house packed up in time for our move-in at the other end. Our belongs were well packed with only a couple of inevitable minor dints along the way. This was our 16th move so we have experienced many different removal companies - Clockwork were the best yet.

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5.0 out of 5

Clockwork Removals were incredibly helpful but we haven't moved yet so can't comment about them actually doing the removals.

Your system was ok but I did find that it didn't really include enough local companies for my liking

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5.0 out of 5

Great guys, efficient and professional but very funny and good to have around.

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5.0 out of 5

Brilliant company, helpful, reliable, efficient and courteous at all times. I can't praise them enough.

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Average rating:
4.5 out of 5

All very good which meant the move days went smoothly eventhough appalling weather. The removal men were very friendly and nothing seemed too much for them. they went out of their way to be helpful.

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5.0 out of 5

No further comments

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Average rating:
4.5 out of 5

Expected to get quotes from more local firms. Prefer to use local businesses.

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5.0 out of 5

They were really helpfull before and again on the day. We moved at short notice and Clockwork worked well for us.

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Average rating:
5.0 out of 5

We were VERY pleased with Clockwork. They moved us even though our funds had not cleared due to our misunderstanding of completion process and they were very patient with us. They were extremely efficient and helpful and we had nothing at all go wrong with their part of move, which was very important at an extremely stressful time. We chose them because they were the most efficient and reasonably priced of those on offer.

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