Founded: 1989 Joined reallymoving.com: 2009

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AMC Removals UK

AMC Removals is a professional, customer service focused household moving firm founded in 1989. With a modern fleet of custom built removal vehicles and very friendly hard working crews, our customers should be in no doubt that the moving of their home contents is in very safe hands.

AMC Removals understand that moving house can be stressful, but with our expert teams and free advice available 8 am to 8 pm seven days a week, you can be assured your move takes place with the minimum of fuss. Our crews receive specialist training every six months at our own in house training centre and take much pride in going that extra mile for our customers

AMC Removals is a full member of the British Association of Removers (BAR) and strictly adheres to an approved code of practice. Additionally, AMC Removals are very proud to be awarded quality moving standards BS EN 12522 for household furniture removals, BS EN 14873 for storage of furniture and personal effects, and BS8522 for commercial moving. In achieving these standards AMC Removals is only one of five moving firms in Scotland to achieve these high quality standards for moving. These standards and the strict annual audits ensure your move is in very safe hands.

AMC Removals recently completed construction of a brand new bespoke warehouse for the storage of our customers’ furniture. Our staff welcomes a customer inspection of our warehouse and storage facilities and would be delighted to discuss your removal plans over a coffee or tea!

Our quotes are fixed price with any advance payment protected through the BAR pre-payment protection scheme and AMC Removals do not charge postponement fees even with 24 hours notice.

And of course, we have to mention our very high level of customer service. AMC Removals pride ourselves in achieving probably one the highest levels of customer service of any moving firm in Scotland. This is reflected in our customer reviews in reallymoving and also referenceline. AMC Removals UK is a member of Trading Standards Trusted Trader Scheme, one of the very few movers to achieve membership. Independently audited customer feedback shows that 99.1% of our customers would recommend or use AMC Removals UK again.

For a reliable quality, stress free, fixed price move, please consider AMC Removals. We really look forward to hearing from you and how we can help your move be as stress free as possible.

AMC Removals UK - A Removal Company in Cowdenbeath

Customer feedback

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AMC Removals UK summary

Average service quality:
4.7 out of 5 (96 reviews)
Average value for money:
4.6 out of 5 (96 reviews)
Average rating: 4.7 out of 5 based on 96 reviews
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Average rating:
5.0 out of 5

AMC were first class. Alex and the team were professional, friendly and efficient throughout. No hesitation in recommending AMC.

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5.0 out of 5

They did an excellent job. Everything on time. A lot of good communication prior to the move. Two very efficient & personable Removers made the day very straightforward & stress-free.

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2.0 out of 5

Moving from Scotland to England the owner totally underestimated the removal. Assigned 2 x staff for a 5 bed farmhosue and both staff aknowledged this. Left 2 x pallets worth for an elderly neighbour to move and store at their expense and subsequently paid him a miserly £20 "for a drink." Paid over £3300 and recieved only £120 compensation following in excess of 20 emails. Emails remained sarcastic throughout and you can always identify a good company when something does not go to plan and how they deal with the issue. I read lots of good reviews however I can only commend the 2 x employees were the only stars who worked tirelessly and would suggest this company should be fine for a local removal however was not capable to deal with a large / long distance removal. No doubt another slanted response to follow...

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Average rating:
5.0 out of 5

Unfortunately our move didn't take place and we have had to put our house back on the market. We had to change the date five times and this was done without any difficulty. We are hoping our house will be sold quickly to enable us to move in the New Year and will be able to fulfil our contract with AMC Removers

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5.0 out of 5

We were absolutely delighted with the service. Very professional and friendly from start to finish. We took advantage of the packing service and the quote we had was far lower than any others we got. The day before the move, the men came round and packed everything up so on the day was just a case of loading the van and going. They took great care with everything and ensured it was very much a stress free process. An excellent experience from first contact through to job completion. I would definitely recommend them to anyone requiring a removal service.

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5.0 out of 5

This is the second time we have used them. The first time they were so accommodating when our sellers had not even finished packing after we took possession! So we wanted to try and use them again, they were more expensive than our other quotes so we gave them the option to requite, which they did. Very happy.

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Average rating:
4.5 out of 5

Very friendly and professional. The removal men dealt well with a tricky drive which meant carrying the stuff further than normal. Everything was carried out to a good standard and I would happily use them again and recommend to a friend.

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5.0 out of 5

The removals guys were excellent and ensured that our move went smoothly.

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5.0 out of 5

Responsive and helpful.

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5.0 out of 5

the removal guys were excellent and even after all the items were in the house they were still happy to move anything that needed moved.would have no hesitation recommending amc removals

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Average rating:
4.5 out of 5

Friendly service. Guys doing the move were helpful polite and friendly

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Average rating:
5.0 out of 5

Great company. Move went very smoothly. Removal men very friendly and efficient.

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Average rating:
3.0 out of 5

The removal guys were very friendly, efficient and jovial. However, having six people in our household moving from one 5 bed property to another, I booked and paid for a 22t lorry. My items needed to be stored for 3 nights. The 22t was unavailable on the day the previous property was to be emptied, so all our belongings were packed into 2 small lorries, and transferred to crates at the depot. On the day of arrival at my new property, the 22t lorry was again unavailable, and our belongings were crammed into an 18t vehicle. Some items of furniture were dismantled to fit in and a few minor scuffs on some of our items may have been avoided if they had been arranged in the larger vehicle. Only 2 guys were sent with this lorry so it took quite a while to unload. I received no communication about the unavailability of the 22t and still paid the full amount for this - despite being quoted for both and choosing the larger option. Also, none of the times I was given were actually correct. The pickup time was initially given as 12-2pm, later indicated as 8-10am, then I had an email to say 10am. The van arrived at 8.30. We were called the day before delivery to say the lorry would be with us at 8am and it arrived after 1pm. All in all, just a bit of communication would have made it a smoother experience. I would also add that Shannon in the office was always polite, friendly and very helpful.

Company response: The original date booked (17-06-14) was changed by the customer to the 30th May 2014. However, the original lorry was fully booked for the 30th May 2014. The lorries sent had a greater capacity than the original lorry.

The crew worked very hard and the customer thanked the crew via email stating that the day had gone very well. However, I am disappointed to hear that the customer was not happy with some aspects of the service, and I do realise we should try harder to ensure that this should not happen again.

I have changed some of our communication procedures to ensure that the likelihood of this happening is minimal to zero.

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Average rating:
5.0 out of 5

They were fantastic! stepped in at the last minute after another company cancelled our move days before it happened. They men were incredibly efficient, all of our belongings were carefully packed, loaded, moved, unloaded and unpacked carefully. The team were unfailingly polite and cold not have been more helpful. I would not hesitate to recommend AMC Removals.

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Average rating:
5.0 out of 5

Very professional, and courteous

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5.0 out of 5

Great service and communication prior to move. Coped well with difficult access. Will use again.

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5.0 out of 5

Very good excellent job well done

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Average rating:
4.0 out of 5

Great attitude, very slick and professional. I'd recommend AMC and use them again.

If I had to pick on some very minor negatives:

Initial call handling could have been a little slicker: there was an assumption of 'inside information' regarding the need for a quote visit and the size of vehicle.

More contact could have been instigated by AMC regarding timings etc. instead of waiting for the customer to call about other issues.

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Average rating:
4.0 out of 5

Very friendly company, who did exactly what they promised in their quote.

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Average rating:
5.0 out of 5

because I had done a little work prior to guys turning up, ie ensured that items were in specific rooms meant that did not have to move anything around in new house. They ensured that all furniture was well handled and even assisted in putting fridge freezer into position. Would use again and would strongly reccommend to friends and family.

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