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  • Simply Removals UK Ltd - London

Customer ratings

4.2 out of 5.0 based on 153 reviews

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Simply Removals UK Ltd - London

Simply Removals UK Ltd is a domestic and commercial London removals company with vast knowledge within the industry. We offer a full range of services to cater for our clients’ every need. We notice the obvious trend in what our customers want; reliability, punctuality and as little stress as possible on such an important day. Time and time again we are consistently exceeding our clients’ wishes by delivering an outstanding all round service. From the very early stages of making contact with us, our fully trained and experienced staff will guide you straight through to removals heaven.

Removals

You can entrust Simply Removals UK Ltd with your belongings to be taken care of just as you would want them to be. We offer a fully comprehensive and professional service at competitive rates. Let your personal removals co-ordinator know everything that matters to you about your removal and they will customise the perfect move for you. It might be that your moving a few items across the road or that your relocating to the other end of the country, Simply Removals Ltd UK will make moving home in London simple with no stress and no fuss.

 We offer several Packing Services:

·         Hourly Packing Service

·         Fragile Packing Service

·         Supreme Packing Service

·         Super Supreme Packing Service

Storage

Simply Removals UK Ltd is simply all about removals. However, if you are in need of storage then we can under your instruction, arrange for your possessions to be stored at one of the more respectable storage companies’ close by to where you will be living. Alternatively, if you know of a good storage centre then we will be happy to arrange it there for you. When you’re ready we hope you will be happy enough to ask us to re-deliver your belongings to your new premises.

Simply Removals UK Ltd - one of our London removal firms

Customer Reviews

Simply Removals UK Ltd - London

Average service quality  

Average value for money

4.2 out of 5.0 based on 153 reviews

Service quality

Value for money

Briony on 10 Nov 2016

Do not use this company!! I don't know why I ignored the bad reviews but I hope no one else will. They gave me a time slot of between 12-3, I called afew times during the day to check on their progress and get an estimated arrival time, customer services were disinterested and unhelpful. When they had not arrived by 4pm I called again, only to be left on hold and then told someone would call me back. No call back and still no sign of them at 5pm. I called again to chase them, no apologies and again the person I spoke to seemed totally unconcerned by the delay they literally couldn't have cared less. No apologies. They eventually turned up at 7pm, by which time I had been in tears, i was 8 months pregnant at the time and had spent the whole day waiting in doors with everything packed up ready to go. By the time we arrived at my new home I was exhausted. They made the moving process beyond stressful and I am furious I had to pay for such a terrible service. I complained to customer services and heard nothing back. This company is a complete joke please don't use them!!

Afternoon bookings have estimated arrival time - slots, the removal team were delayed by heavy traffic and a delay on a previous removal which is a circumstance beyond our control both the removal team and the Sales Team said they apologised for the delay and customer services were concerned about the delay in arriving at the collection address we all apologise for the delay again as the delay was not intentional

Service quality

Value for money

Lesley on 19 Oct 2016

Cheap and cheerful: worked hard on the day and no complaints. Delay getting started due to puncture, once arrived they worked really hard to make up time.

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Value for money

Karen on 18 Oct 2016

On the morning of my move problems with a different removal company meant their cancellation. Really stressed I phoned Simply Removals within an hour and a half the 2 man crew arrived both of them where very polite and worked very hard and quickly. They completed in half the time and for a third of the cost!!!

Service quality

Value for money

Matt on 16 Oct 2016

Service was great - the two guys were on time, friendly and clearly knew what they were doing (e.g. careful to strap a large mirror down and protect it with mattress). They wouldn't let me lift heavy stuff. They were quick unloading and left everything in the right room, including lifting some heavy stuff upstairs.

Service quality

Value for money

TW1T on 12 Oct 2016

Good communications from the office. The friendly and hard-working moving team arrived a few minutes early, asked all the right questions, took care with my belongings and finished the whole job house to house within 1 hour and 40 minutes. Would definitely recommend.

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Value for money

London to Hants on 30 Sep 2016

No further comments

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Value for money

Nad on 4 Sep 2016

No further comments

Service quality

Value for money

Milly on 29 Aug 2016

Excellent service, fantastic value for money.

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Value for money

Simply moved on 11 Aug 2016

Paid for a full packing /unpacking service, and a different team was sent for each aspect. Packers were 3 hours late and careless (threw things into boxes in such a way as the unpackers didn't know what to do with them at the destination) Movers/Unpackers were extremely hard working and very good (but were not able to unpack everything properly due to the poor job done packing). But couldn't fault them really, they did the best that they could, and were courteous throughout.

The packers were delayed arriving due to heavy traffic which is a circumstance beyond our control the removal team did apologise for the delay they did professionally pack the clients goods and we are pleased to hear that the client thought the movers and unpackers were extremely hardworking and courteous throughout

Service quality

Value for money

Rob on 5 Aug 2016

I made sure the company came round to see how much we had so they sent a big enough lorry as I had read reviews saying they didn't send a big enough lorry. Then on removal day they didn't send a large enough lorry.... The first driver wanted to leave to go to the new address so he didn't run out of hours, the second lorry didn't arrive until 6 hours after the first one. The staff who moved us were very nice, polite and helpful (i would give them 5 stars) but the stressful experience was made much worse by them sending too small a lorry (i had read reviews about this) so it was my only concern with selecting them. they were cheaper than others but they made the whole process much more stressful than it needed to be.

The job was based on a list provided by the customer as there was more to move than on the list the Operations Department sent a second Removal Vehicle to assist with this removal as quickly as possible