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  • Simply Removals UK Ltd - London

Customer ratings

4.2 out of 5.0 based on 155 reviews

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Simply Removals UK Ltd - London

Simply Removals UK Ltd is a domestic and commercial London removals company with vast knowledge within the industry. We offer a full range of services to cater for our clients’ every need. We notice the obvious trend in what our customers want; reliability, punctuality and as little stress as possible on such an important day. Time and time again we are consistently exceeding our clients’ wishes by delivering an outstanding all round service. From the very early stages of making contact with us, our fully trained and experienced staff will guide you straight through to removals heaven.

Removals

You can entrust Simply Removals UK Ltd with your belongings to be taken care of just as you would want them to be. We offer a fully comprehensive and professional service at competitive rates. Let your personal removals co-ordinator know everything that matters to you about your removal and they will customise the perfect move for you. It might be that your moving a few items across the road or that your relocating to the other end of the country, Simply Removals Ltd UK will make moving home in London simple with no stress and no fuss.

 We offer several Packing Services:

·         Hourly Packing Service

·         Fragile Packing Service

·         Supreme Packing Service

·         Super Supreme Packing Service

Storage

Simply Removals UK Ltd is simply all about removals. However, if you are in need of storage then we can under your instruction, arrange for your possessions to be stored at one of the more respectable storage companies’ close by to where you will be living. Alternatively, if you know of a good storage centre then we will be happy to arrange it there for you. When you’re ready we hope you will be happy enough to ask us to re-deliver your belongings to your new premises.

Simply Removals UK Ltd - one of our London removal firms

Customer Reviews

Simply Removals UK Ltd - London

Average service quality  

Average value for money

4.2 out of 5.0 based on 155 reviews

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Removals personnel were excellent - put in a lot of hard work and very efficient

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excellent service, really helpful, competitive price

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Do not use this company!! I don't know why I ignored the bad reviews but I hope no one else will. They gave me a time slot of between 12-3, I called afew times during the day to check on their progress and get an estimated arrival time, customer services were disinterested and unhelpful. When they had not arrived by 4pm I called again, only to be left on hold and then told someone would call me back. No call back and still no sign of them at 5pm. I called again to chase them, no apologies and again the person I spoke to seemed totally unconcerned by the delay they literally couldn't have cared less. No apologies. They eventually turned up at 7pm, by which time I had been in tears, i was 8 months pregnant at the time and had spent the whole day waiting in doors with everything packed up ready to go. By the time we arrived at my new home I was exhausted. They made the moving process beyond stressful and I am furious I had to pay for such a terrible service. I complained to customer services and heard nothing back. This company is a complete joke please don't use them!!

Afternoon bookings have estimated arrival time - slots, the removal team were delayed by heavy traffic and a delay on a previous removal which is a circumstance beyond our control both the removal team and the Sales Team said they apologised for the delay and customer services were concerned about the delay in arriving at the collection address we all apologise for the delay again as the delay was not intentional

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Cheap and cheerful: worked hard on the day and no complaints. Delay getting started due to puncture, once arrived they worked really hard to make up time.

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On the morning of my move problems with a different removal company meant their cancellation. Really stressed I phoned Simply Removals within an hour and a half the 2 man crew arrived both of them where very polite and worked very hard and quickly. They completed in half the time and for a third of the cost!!!

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Service was great - the two guys were on time, friendly and clearly knew what they were doing (e.g. careful to strap a large mirror down and protect it with mattress). They wouldn't let me lift heavy stuff. They were quick unloading and left everything in the right room, including lifting some heavy stuff upstairs.

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Good communications from the office. The friendly and hard-working moving team arrived a few minutes early, asked all the right questions, took care with my belongings and finished the whole job house to house within 1 hour and 40 minutes. Would definitely recommend.

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No further comments

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Excellent service, fantastic value for money.