1. Home
  2. Removals
  3. Directory
  4. Lowe's Logistics Ltd

Customer ratings

4.8 out of 5.0 based on 60 reviews

  1. 56
  2. 2
  3. 0
  4. 0
  5. 2

Ready to get quotes?

Instant quotes from up to 5 local removal firms

Get removals quotes

Lowe's Logistics Ltd

Lowe's Logistics ltd is a customer focused company, providing a high quality service that you can rely on. We’re a well-established, family run business based in Glenrothes, Fife, covering Dundee, Kirkcaldy, Perth and the whole of the UK – we can do short and long distance moves.

We offer a range of professional removals services to make sure that the move we provide is personalised to the needs of each customer. The services we offer include:

  • Home removals
  • Commercial removals
  • Same day removals
  • Packing service
  • Packing materials
  • Storage

We know how life changing moving house is, so all of the services we provide are carried out by our experienced, well-trained and careful staff in a professional and efficient manner at all times to make sure that your move goes smoothly. When you use Lowe’s Logistics for your move everything will go to plan.

We like to create a trustworthy relationship with our customers, so before your moving day we can visit you at your home to have a chat about your needs and what you expect from your move. It will also allow us to give an accurate quotation incorporating all of your requirements. Organisation and planning is the key to a successful move, so we do our utmost to ensure that everything runs smoothly and to plan.

We offer a packing service to our customers – so you can just relax and leave it to the professionals.

As expected from a professional removals company, we have a range of packing materials and equipment to keep your items safe during your move, including furniture covers, packing boxes, bubble wrap, wardrobe boxes, labels and tape.

We offer brand new facilities for self-storage in Glenrothes, accessible 365 days a year. For whatever reason you may wish to store your belongings, we can provide a solution.

We hope to hear from you soon!


Customer Reviews

Lowe's Logistics Ltd

Average service quality  

Average value for money

4.8 out of 5.0 based on 60 reviews

Service quality

Value for money

on

No further comments

Service quality

Value for money

on

I chose this company based on reviews on this website and the professionalism of the person providing the quote, however when we ran into a problem on moving day they washed their hands of any responsibility and customer service was non existent. Despite their estimator having visited the house, seen the furniture and been made aware of an issue getting the sofa into the house, on moving day they couldn't get the sofa out of the door, finding the only solution was to put a hole in the wall opposite. Managers (who were called in) refused to do anything before we signed a disclaimer to say they weren't liable for damage and we had to cover the cost. Given we had paid up front (as in their terms & conditions), they explained our choices were to sign the disclaimer or leave the sofa behind. I suggested they take responsibility for not having assessed the job correctly to begin with, which they did not. I suggested we meet half way on the cost of repair, which they refused to do. We had no option to sign and proceed, leaving a huge hole in the wall which we now have to pay for. In addition the job was woefully under-resourced with only two (very hard working) guys moving all the stuff from our three bedroom house. We ended up having to move our belongings from the shed to the van ourselves as our buyers were waiting at the door. Those guys worked solidly from 9am until 8pm not even stopping for tea at the new house despite repeated offers. In short you expect a removal company to move your belongings safely and efficiently with no damage and without having to move items they said they would take. Lowe's fell short on all of this and I think anyone would be daft to consider them for a move.

Thank you for your feedback. I agree that the issue with the couch was a major factor of this move not going as smoothly as we would of liked, however, in my opinion you were fully aware that the couch had problems when coming into the property and that a hole was made in the wall in order to get the couch in. Even with another removal company waiting to move their customers into the property they weren't sure on how to get the couch out short of making a hole in the wall. In a situation like this a disclaimer is always necessary and I'm sure other removal companies follow the same procedure. As you refer to our terms and conditions, they state that the removal must be paid upfront or on the day of the removal, we do not suggest to anyone how and when they should pay for their removal. Although we fully appreciated the fact that you lent us a helping hand we did not request for you to move your goods so I feel that comment is unjustified. In regards to you saying people would be "daft" to hire us, we have completed 100's of removals without anything going wrong, I do not think it is fair for you to suggest otherwise.

Service quality

Value for money

on

Great service. Clear quote. No surprises and nice team on the day.

Service quality

Value for money

on

Lowe's were very proactive, and came out quickly to give us a quote. I was reassured that they only use their own trained staff, not contractors. On the day, the men worked quickly and efficiently and were pleasant to deal with.

Service quality

Value for money

on

Excellent service and very nice staff

Service quality

Value for money

on

Professional and friendly service. Also had a sense of humor which helps with stress of moving day. Very good well done.

Service quality

Value for money

on

Excellent value service, friendly and hard work staff. Definitely recommended.

Service quality

Value for money

on

Very efficient, nothing was too much trouble. Great team of guys who carried out a professional job. No damage to any of our possessions, all handled with care and attention.

Service quality

Value for money

on

Good friendly staff.

Service quality

Value for money

on

Great team, good sense of humor. Very professional into the bargain. Highly recommended.