1. Home
  2. Removals
  3. Directory
  4. Clockwork Removals & Storage - South London

Customer ratings

4.3 out of 5.0 based on 20 reviews

  1. 15
  2. 2
  3. 1
  4. 0
  5. 2

Ready to get quotes?

Instant quotes from up to 5 local removal firms

Get removals quotes

Clockwork Removals & Storage - South London

Located in South London, Clockwork Removals provide a high quality service to all of our customers. We provide excellent service to our customers and are proud of the reputation we have achieved. Our reliable and honest team will take care of your every need, and make sure you receive a package tailored to meet your requirements.

Clockwork Removals services include:

  • Household and commercial removals-We have a dedicated team that are experts in big and small moves. We know that every move is different so you will have a dedicated team of professionals to help with your move from start to finish.
  • European and international removals-Our highly skilled co-ordinators are on hand to help you make your move overseas as smooth as possible. We have a range of international services including export packaging, insurance and custom formalities.
  • Packing services-We offer a full packing service for our customers so you can relax whilst we pack up your belongings and unpack them at your new location. You can also use our packing materials to pack all your items and we will ensure they are delivered safely to your new home or business.
  • Storage services-We offer secure storage solutions tailored to suit you. Our containerised storage facilities are based in Wimbledon, within the M25.
  • Specialist moves-We have a team of experts that specialise in IT moves and transporting valuable possession like antiques, artwork and pianos so you can have peace of mind that they will be transported safely.
  • Removals insurance-Clockwork Removals provide insurance for domestic and international customers, including goods in transit, storage insurance and marine transit insurance.

Clockwork are members of the FIDI Global Alliance, the International Association of Movers (IAM) and the British Association of Removers (BAR).

Clockwork Removals - a removal company in South West London.

 

Customer Reviews

Clockwork Removals & Storage - South London

Average service quality  

Average value for money

4.3 out of 5.0 based on 20 reviews

Service quality

Value for money

on

Very professional and efficient. Extremely pleased with the service from end to end.

Service quality

Value for money

on

The guys were generally pleasant and helpful, although the team leader was sometimes fairly impolite. We were downsizing, so space at the new property was limited and boxes needed to be got rid of before more items could be moved in. The team leader made the guys watch while I physically collapsed empty boxes so they could take them away there and then. There was also little heed paid to the requirements for the pandemic, eg the guys generally did not wear masks and quite often no gloves either. The whole move seemed risky from the point of view of providing an opportunity for transmission by an asymptomatic carrier - either by the guys to us, or vice versa.

Service quality

Value for money

on

They were excellent. Really good communication, very responsive and gave me a great deal of reassurance throughout. They were not the cheapest but I felt that the accreditations and references that were presented on their website justified the extra cost and their service supported this.

Service quality

Value for money

on

Very good first visit

Service quality

Value for money

on

They were great. Punctual, professional and courteous. Made the move seamless.

Service quality

Value for money

on

I was very impressed with their service from start to finish. We had a survey done for an accurate quote and the man who completed that was helpful and pleasant. Their communication throughout was good, and the actual removal workers were amazing, worked hard and quickly to a very high standard. I would recommend this company!

Service quality

Value for money

on

I have already given feedback to the company to them and on Google reviews. No issues at all - really impressed with their service and am very happy we chose them.

Service quality

Value for money

on

Very efficient and courteous took the stress out of the move.

Service quality

Value for money

on

Can't praise all the Clockwork employees enough - they helped to make the move much less stressful than I expected. Particular praise to Luke in the office & Adrinn who was in charge on the day. Thank you.

Service quality

Value for money

on

When packing the removal van, the workers packed our ANTIQUE 150 year old dining table, which they were informed was not only an antique but that the feet and legs were delicate, the table was packed on it's feet and then when we arrived I saw that there were at least 20 boxes of books packed on top of the table.the wood had exploded due to the weight of the boxes. When asked about the huge mistake, the foremans reply was "oh well".

At Clockwork we take customer service and feedback very seriously. All our crews are trained to the highest industry standard and we are proud members of the BAR, our teams take every care and precaution necessary when it comes to moving belongings and in no instance would place heavy boxes on a piece of antique furniture. Sadly it has been found, by our insurance company, that the leg had been previously repaired and was in a weak condition - it is currently still with their assessment team and we will do all we can to work with them and the client to resolve this situation. We apologise if you feel the high standard of service we set ourselves has not been met. Kind regards, The Clockwork Team