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Customer ratings

4.5 out of 5.0 based on 11 reviews

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RP Removals

RP Removals is a removals and storage company covering St.Albans, Watford, Luton and London. We have a professional team that will ensure each stage of your move goes smoothly. We know that every move is different, and our professional team will take care and attention to pack and unpack your belongings safely. Our company offer a selection of services tailored to suit your budget and timescale.

Customer Reviews

RP Removals

Average service quality  

Average value for money

4.5 out of 5.0 based on 11 reviews

Service quality

Value for money

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These guys were fantastic, nothing was too much trouble. Even helped dismantle my sons climbing frame and helped pack boxes. Would recommend them to all my friends

Service quality

Value for money

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Two men. One spoke English passably well; the other did not. Van too small and I had to get a friend to collect left items. I asked for additional small van to remove the remaining items and was refused. They did visit to quote and I accepted their guidance and quote. My clothing packed in bin bags as wardrobe boxes would not fit the van. No protective covering for tv and mirror. No protective covering for carpets despite me asking for them. They were advised I was disabled and moving only with my daughter and I would never recommend them for anybody.

Dear Customer, Thank you for your feedback. We feel this review of our service is completely inaccurate and unjust, we moved all the items we quoted for and nothing was left behind. We had a problem with the wardrobe boxes and for this we reimbursed you £160.00, which you were happy with at the time of the move and no complaints were raised, in addition not a single item was damaged or broken. We provide a first class removals service as you can see from our many positive reviews, it’s a shame you felt otherwise as we did our best to ensure your move was as stress-free as possible. We thank you for your custom.

Service quality

Value for money

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The men who came to move us were great.m they were prompt, very polite and patient and worked amazingly quickly. Nothing was broken.

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They worked well. Just a couple of cigarette breaks. Declined offers of tea etc !! Dismantled and re assembled an awkward bed frame swiftly. Only negative was a couple of packing mishaps. A broken glass bowl and a squashed lamp. But as the price was so competitive it was easily acceptable.

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No further comments

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I was very happy with the service from RP removals they were very responsive and helpful in quotation offering a very competitive price. On the day the guys were great. Extremely hard working, professional and friendly. Nothing was too much trouble and it made our move day a breeze.

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I was very happy with the service provided. The response from RP was very quick and efficient. All responses to my emails and calls were polite and helpful. On the day I had a call to say they would be late arriving due to traffic then when the men arrived they were so quick, efficient and polite they made up the time difference.

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Very professional, helpful.

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No further comments

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Very meticulous and professional