4.5 out of 5.0 based on 12 reviews
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Average service quality
Average value for money
Value for money
Brian on 29 Dec 2017
Excellent service - very friendly staff
Claire on 2 Sep 2017
These guys were fantastic, nothing was too much trouble. Even helped dismantle my sons climbing frame and helped pack boxes. Would recommend them to all my friends
Avoid! on 14 Aug 2017
Two men. One spoke English passably well; the other did not. Van too small and I had to get a friend to collect left items. I asked for additional small van to remove the remaining items and was refused. They did visit to quote and I accepted their guidance and quote. My clothing packed in bin bags as wardrobe boxes would not fit the van. No protective covering for tv and mirror. No protective covering for carpets despite me asking for them. They were advised I was disabled and moving only with my daughter and I would never recommend them for anybody.
Dear Customer, Thank you for your feedback. We feel this review of our service is completely inaccurate and unjust, we moved all the items we quoted for and nothing was left behind. We had a problem with the wardrobe boxes and for this we reimbursed you £160.00, which you were happy with at the time of the move and no complaints were raised, in addition not a single item was damaged or broken. We provide a first class removals service as you can see from our many positive reviews, it’s a shame you felt otherwise as we did our best to ensure your move was as stress-free as possible. We thank you for your custom.
Bren on 3 Jun 2017
The men who came to move us were great.m they were prompt, very polite and patient and worked amazingly quickly. Nothing was broken.
Mksue on 24 May 2017
They worked well. Just a couple of cigarette breaks. Declined offers of tea etc !!
Dismantled and re assembled an awkward bed frame swiftly.
Only negative was a couple of packing mishaps. A broken glass bowl and a squashed lamp.
But as the price was so competitive it was easily acceptable.
Gina on 7 May 2017
No further comments
Hillman on 19 Apr 2017
I was very happy with the service from RP removals they were very responsive and helpful in quotation offering a very competitive price. On the day the guys were great. Extremely hard working, professional and friendly. Nothing was too much trouble and it made our move day a breeze.
JPN on 17 Apr 2017
I was very happy with the service provided. The response from RP was very quick and efficient. All responses to my emails and calls were polite and helpful. On the day I had a call to say they would be late arriving due to traffic then when the men arrived they were so quick, efficient and polite they made up the time difference.
Darius on 22 Feb 2017
Very professional, helpful.
Becky on 8 Nov 2016
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