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Simply Removals UK Ltd - South East

Simply Removals UK Ltd can help your house move in the South East of England go to plan.

We offer a full range of domestic and commercial removal services, including packing and storage, to ensure we are able to tailor each moving service to our clients’ every need.

From St. Albans to Guildford, from Oxford to Tunbridge Wells- we can provide you with a removals service wherever you are in the South East of England.

Having undertaken a large number of moves in our long history in the industry, we notice and understand what customers want. On such an important day, it’s vital to select a company that prioritises reliability, punctuality and experience to reduce the stress of the day.

With Simply Removals UK Ltd, you are getting a company that consistently exceeds our clients’ expectations by providing an outstanding, all round service. Our staff members will guide you through the whole process, from your first contact with us to leaving you happy and settled into your new home.
For removals heaven, you need Simply Removals UK Ltd.

Removals
We offer a fully comprehensive, professional service for a reasonable price. Whether you are moving a few items around the corner or you and your family are relocating across the country, your personal removals co-ordinator will get to know all your requirements and tailor the perfect move for you.

You can trust Simply Removals UK Ltd to make your house move simple, taking care of your belongings with the greatest care and attention.

We offer several Packing Services:

•    Hourly Packing Service

•    Fragile Packing Service

•    Supreme Packing Service

•    Super Supreme Packing Service


Storage
Should you need your items to be stored, we can arrange for them to be kept at one of the more reputable storage companies’ close by to where you will be living, or if you know of a storage centre, we are happy to arrange it there for you. When you are ready to receive your items from storage, we would be delighted to re-deliver your belongings to your new home at your request.

For a simple house move in the South East with no stress and no fuss, you need Simply Removals UK Ltd.

Simply Removals UK Ltd- Removal Company covering Tunbridge Wells

Customer feedback

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Simply Removals UK Ltd - South East summary

Average service quality:
4.1 out of 5 (168 reviews)
Average value for money:
4.3 out of 5 (168 reviews)
Average rating: 4.2 out of 5 based on 168 reviews
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Average rating:
5.0 out of 5

Excellent service, two professional and careful team members.

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Average rating:
5.0 out of 5

They were great and provided a professional and friendly service at short notice - just before Christmas!
The three guys that did the removals were very efficient, clean and careful with our belongings - not one single breakage. We were very pleased.

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5.0 out of 5

The packing service 2 guys were not good at all but the 3 people doing the move did a fantastic job and made up for the bad experience with the packers.

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5.0 out of 5

they kept in contact by phone all through the move and were prompt and efficient

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1.0 out of 5

Refused to take £500 wardrobe and damaged lots of items. After 2 weeks, still no response to complaint.

Company response: The customer's complaint has been under investigation and a claims form has been sent for him to complete and return to our offices for review

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4.0 out of 5

Minor issue with miscommunication on what was to be included but friendly and efficient service

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1.5 out of 5

Turned up in a van too small for the job. Even though I listed all the items.
They try to charge more expecting you haven't listed every item.
Not good would not recommend.
The removes men were excellent given the fact they were provided too small a vehicle

Company response: The Removal Vehicle was the correct size for the job the customer had more to move than what was on the list of items to be moved we are pleased that you thought that the removals men were excellent

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4.5 out of 5

Was an hour late without any update on time of arrival and English wasn't well spoken! But over all not bad work carried out.

Company response: The delay was due to heavy traffic which is a circumstance beyond our control. The driver would have tried to contact the customer to apologize for the delay but may have had reception difficulties. All our staff speak and understand English, although a little patience and understanding maybe required at certain times. We are pleased the customer thought overall not bad work carried out.

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Average rating:
2.0 out of 5

I paid in advance for an agreed time of arrival between 1pm and 3pm. However on the day of the move, I was called at 2:30pm and told that the removers would arrive between 3pm and 5pm.

Due to this, we had to cancel our storage (closed at 5:30pm) and had to move our belongings into a family members conservatory.

This company refuses to provide compensation for the poor service and also the simple fact that the distance of the new storage location was much closer than the original quoted.

The removal team were fine and efficient, but this company had terrible customer services and is never receiving our business again not any recommendations.

Company response: The arrival time slot is estimated, and not set in stone. The sales team notified the customer that the removal team were running late, due to a delay on a previous move. If the customer wanted to guarantee the goods getting to the self-store on time, it would have been better to book a morning removal.

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5.0 out of 5

Great service good price and fantastic workers, Thank you !!!!

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Average rating:
5.0 out of 5

They were simply fantastic and made a very stressful situation manageable. The movers on the day were polite, extremely helpful and a pleasure to be around.

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Average rating:
3.0 out of 5

Ensure you check every detail and ensure quote is correct before committing.

Company response: We always strive to provide excellent Service Quality and Value for Money and are always looking at ways that we can improve the service.

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1.0 out of 5

Awful service - delivery men very unprofessional. Do not use this company!

Company response: There was an additional floor on a higher level, and additional goods to move that the customer had not advised the Sales Team about. We still provided a professional service by moving furniture to the higher floor, and completing his removal.

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5.0 out of 5

Removal men did a good job. They carried out the job very well and I was happy with their service.

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Average rating:
5.0 out of 5

An excellent service, much better value than the other quotes we received. The team actually arrived with a slightly larger van than we ordered to be on the safe side, so everything fitted in without worry, and the friendly removals men worked hard and were speedy, efficient and helpful.

Very pleased and would recommend to others.

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Average rating:
4.0 out of 5

They called to confirm dates and times. They were really helpful and it was a pleasant experience.

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Average rating:
5.0 out of 5

The removal men were fantastic

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Average rating:
4.0 out of 5

I thought it would be too good to be true as a very competitive price but they were true to their word and really good to work with.

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Average rating:
1.0 out of 5

The removal driver was keen to charge me extra even before I had used up my space on the van saying he brought a bigger van than I had booked! The guy I made the booking with told me all my boxes will be taken as long as they fit in the van they bring on the day. The driver wasted over 1 hr until head office got in touch with him and I never gave him an extra penny. Stay clear people, the quotes are not real as they try to charge you extra even before using up your "allocation" on the van. I have told all my friends and family to run as fast as they can from SimplyRemovals.

Company response: The Removal Team will always pack the van professionally using industry van blankets loading what has been quoted to be moved. The Sales Team said additional charges may only apply if there is more goods to be moved than specified by the customer.

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Average rating:
5.0 out of 5

Guys were polite and just worked not slowing down for anything. The move was completed in less than two and a half hours. They arrived at the property before me and was unloading. Great service in so that I recommended them to a friend who was moving.

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