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Simply Removals UK Ltd - South East

Simply Removals UK Ltd can help your house move in the South East of England go to plan.

We offer a full range of domestic and commercial removal services, including packing and storage, to ensure we are able to tailor each moving service to our clients’ every need.

From St. Albans to Guildford, from Oxford to Tunbridge Wells- we can provide you with a removals service wherever you are in the South East of England.

Having undertaken a large number of moves in our long history in the industry, we notice and understand what customers want. On such an important day, it’s vital to select a company that prioritises reliability, punctuality and experience to reduce the stress of the day.

With Simply Removals UK Ltd, you are getting a company that consistently exceeds our clients’ expectations by providing an outstanding, all round service. Our staff members will guide you through the whole process, from your first contact with us to leaving you happy and settled into your new home.
For removals heaven, you need Simply Removals UK Ltd.

Removals
We offer a fully comprehensive, professional service for a reasonable price. Whether you are moving a few items around the corner or you and your family are relocating across the country, your personal removals co-ordinator will get to know all your requirements and tailor the perfect move for you.

You can trust Simply Removals UK Ltd to make your house move simple, taking care of your belongings with the greatest care and attention.

We offer several Packing Services:

•    Hourly Packing Service

•    Fragile Packing Service

•    Supreme Packing Service

•    Super Supreme Packing Service


Storage
Should you need your items to be stored, we can arrange for them to be kept at one of the more reputable storage companies’ close by to where you will be living, or if you know of a storage centre, we are happy to arrange it there for you. When you are ready to receive your items from storage, we would be delighted to re-deliver your belongings to your new home at your request.

For a simple house move in the South East with no stress and no fuss, you need Simply Removals UK Ltd.

Simply Removals UK Ltd- Removal Company covering Tunbridge Wells

Customer feedback

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Simply Removals UK Ltd - South East summary

Average service quality:
4.1 out of 5 (168 reviews)
Average value for money:
4.3 out of 5 (168 reviews)
Average rating: 4.2 out of 5 based on 168 reviews
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Average rating:
5.0 out of 5

very efficient arrived on time loaded and unloaded very pleasant experiance

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2.5 out of 5

I was very impressed right up until a week before moving. Then the extra charges started appearing. On packing day the guys ran out of boxes. So I questioned the size of van for the next day. The packers were non commital and said to phone head office, which I did. They were very reassuring and said it would be fine. On the moving day the van (not lorry!) would've struggled to move a 2 bed flat let alone our 3 bed house with 6 people. On discussion with head office afterwards they suggested it was my fault as I didn't declare the size of my contents correctly. But when I asked for someone to come out they insisted that wasn't necessary. All in all I was very disappointed with the service and wouldn't recommend anyone else use them.

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1.0 out of 5

Simply Removals offered the cheapest price based on a standard 2 bed house (750 sq ft) and we decided to include packing. The packers turned up the day before and did an OK job, they missed quite a lot but it was fine.

The real issue was that they informed head office that we had more like 1500 sq ft of items to move and parking was an issue despite not moving any white goods or moving the loft contents. Head office then quoted an extra £516 to send a large enough van and a 3rd man, despite the original quote being £260. This is at 8pm Friday when we are moving 9am Saturday. They basically had us over a barrel and knew it.

I was fine with paying extra but for the total to increase from £260 to £750+ is just opportunistic. Once I said we would cancel the extra came down to £240, which I paid.

On the Saturday the van turned up and had a capacity of 1100 sq ft. It parked outside the property with no problems. The 3 removal men were polite, quick and efficient. They did a good job and we had no complaint with them.

So basically we had 50% more sq ft to move and we got 50% extra removal men, but ended up paying nearly 100% more than the original quote. If we hadn't got them down from an extra £516, we would have paid nearly 200% more than the original quote.

It seems Simply Removals will quote the best price to get your business and then hit you with as much as you as they can get out of you when you have very little option to refuse.

All in all I would recommend that you avoid them.

Company response: The Sales Team provided the customer with a quotation based on the information he provided at the time of the booking which was for a standard two bedroom house contents with no external storage areas i.e. loft, garden, and garage. The packers returned and reported to the Sales Team that there was a lot more to pack and move than had been quoted for which was why they ran out of cartons despite taking extra.

The Operations Department had to source a specialist larger vehicle at very short notice for a Saturday move which is invariably a busy day and supply an additional porter as there was a long walk which the Sales Team were originally unaware of. The Quotation for the additional work was as competitive as possible given the short notice to arrange.

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Average rating:
5.0 out of 5

FANTASTIC. 2 guys helped us move from an 8th floor apartment to our new home. They worked tirelessly all day, even RUNNING up stairs for the last half hour to get everything completed while still daylight. They were very careful with our furniture, the an was very well packed and the movers were both really nice friendly guys. We had quotes which were many multiple times more expensive than simply removals and I am glad we did not go with anyone else as i do not think it would be possible for anyone to do a better job. Thankyou very much for making our move easy!

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Average rating:
4.5 out of 5

No further comments

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5.0 out of 5

I was very impresses with the service. The removal me were happy and helpful adn made a very stressful process more pleasant than it had a right to be

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Average rating:
5.0 out of 5

We had a really good experience with Simply Removals. Andy and Lucian were fantastic! Really fast, clearly experienced movers and thoroughly good company.

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3.0 out of 5

If you have a very small flat with not much stuff and you are happy with a basic service they will be OK. I wouldn't use again though.

Company response: We are sorry to hear the customer was unhappy, however unless we are told of any issues of complaint we are unable to assist

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Average rating:
5.0 out of 5

Excellent. Two men turned up on time as agreed at 9am (in a brand new van). They worked hard, carefully and efficiently to load the van. They chastised us a bit for having some open crates as these can't be stacked - so we put these in our car (sorry all our fault). Arrived at new house with them waiting outside as agreed, while we got the keys. Unloading went smoothly. Nothing was damaged, nothing went missing. All in all an excellent great value for money service - could not be improved on.

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Average rating:
5.0 out of 5

Excellent service, very very efficient, quickly moved everything

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Average rating:
4.5 out of 5

Excellent value for money, they did run out of packing material which meant they couldn't take our tv. But overall have already recommended to friends.

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Average rating:
5.0 out of 5

The guys that turned up were extremely hard working and did an excellent job moving me in to my new home.

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5.0 out of 5

very good

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5.0 out of 5

they were really good

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5.0 out of 5

They were very helpful and polite on the phone. Answered all my questions

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Average rating:
2.5 out of 5

I moved from Aldershot to Bognor Regis at the beginning of July, after my original removers let me down a week before the move date! I went online and found Simply Removals via this search engine,. They came in at a very cheap price and I was desperate by this time. I repeatedly told my contact at the firm that I had a lot of stuff to remove and was not just a normal one bed flat, I also had a lot of garden pots and equipment, I am also an ex-removal driver myself and told him that I had at least 800 cft if not 1000 by the time you added the outside stuff, so do not send anything smaller than a 7.5 ton vehicle. Whether he didn't believe that a woman could be a class 1 driver or not, they subsequently sent a 3.5 ton and two removal men. You know how this is going to end. I had to make several trip back to Aldershot for the rest of my garden stuff, good job I didn't move to Scotland. The two Bulgarians I only mention this because I can't remember their names, worked tirelessly for hours. And were amazed that they had been sent for such a big move with only their little van. Needless to say quite a lot of my furniture was damaged with the final straw being my 1930's art deco mirror being used at the end to hold the load up. (I put it in my car in the end as knew it would be in bits by the time I got it). So if you have hardly any furniture or packing, and don't mind getting your possession being a bit scratched and damaged. Not the fault of the guys on the ground, lack of training I would say. Simply Removals are very cheap and you only get what you pay for.

Company response: We are sorry to hear that one of our customers were not completely satisfied with their removal service. At Simply Removals we do offer competitive prices, but most importantly our aim is to gain customer satisfaction, after all the success of our company relies heavily upon recommendations. We know that moving home can be stressful enough without added complications. The capacity of the vehicle provided for the removal service was larger than what was quoted for.
Simply Removals apologise for any inconvenience caused by the requirement for additional trips for surplus property to be removed from Aldershot.

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Average rating:
5.0 out of 5

Simply Removals were absolutely fantastic. They were the cheapest company out of about 10 that I rang so I wasn't expecting much but they went over and above my expectations. I had some furniture that needed to be taken apart which they did and reassembled it at no extra cost. They were professional, friendly and efficient. I cannot recommend these guys highly enough and would definitely use them again. 10/10!!! Thank you so much to the two Lithuanian guys who did a wonderful job. :)

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5.0 out of 5

Arrived early on the day, moved everything quickly at both properties, and took precautions to prevent any of my belongings getting wet or any mud being brought into the flat since it was pouring with rain. Excellent service, very happy with the whole process.

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5.0 out of 5

They did an excellent job in a very short time. Would recommend them to anyone.

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5.0 out of 5

very friendly on time, careful. very happy and would recommend them

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