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Simply Removals UK Ltd - South East

Simply Removals UK Ltd can help your house move in the South East of England go to plan.

We offer a full range of domestic and commercial removal services, including packing and storage, to ensure we are able to tailor each moving service to our clients’ every need.

From St. Albans to Guildford, from Oxford to Tunbridge Wells- we can provide you with a removals service wherever you are in the South East of England.

Having undertaken a large number of moves in our long history in the industry, we notice and understand what customers want. On such an important day, it’s vital to select a company that prioritises reliability, punctuality and experience to reduce the stress of the day.

With Simply Removals UK Ltd, you are getting a company that consistently exceeds our clients’ expectations by providing an outstanding, all round service. Our staff members will guide you through the whole process, from your first contact with us to leaving you happy and settled into your new home.
For removals heaven, you need Simply Removals UK Ltd.

Removals
We offer a fully comprehensive, professional service for a reasonable price. Whether you are moving a few items around the corner or you and your family are relocating across the country, your personal removals co-ordinator will get to know all your requirements and tailor the perfect move for you.

You can trust Simply Removals UK Ltd to make your house move simple, taking care of your belongings with the greatest care and attention.

We offer several Packing Services:

•    Hourly Packing Service

•    Fragile Packing Service

•    Supreme Packing Service

•    Super Supreme Packing Service


Storage
Should you need your items to be stored, we can arrange for them to be kept at one of the more reputable storage companies’ close by to where you will be living, or if you know of a storage centre, we are happy to arrange it there for you. When you are ready to receive your items from storage, we would be delighted to re-deliver your belongings to your new home at your request.

For a simple house move in the South East with no stress and no fuss, you need Simply Removals UK Ltd.

Simply Removals UK Ltd- Removal Company covering Tunbridge Wells

Customer feedback

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Simply Removals UK Ltd - South East summary

Average service quality:
4.1 out of 5 (171 reviews)
Average value for money:
4.3 out of 5 (171 reviews)
Average rating: 4.2 out of 5 based on 171 reviews
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5.0 out of 5

Very helpful - Highly recommended!!!

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5.0 out of 5

They were a very good service. Removal men were friendly and very helpfull

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5.0 out of 5

They were far cheaper and more efficient than any other company. I was impressed, but also alarmed at the excessive profits some of the other companies must be making.

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5.0 out of 5

Very efficient, well-priced and reliable

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3.5 out of 5

Very easy to deal with on the sales side, excellent up front customer service, great flexibility on service and price. Very poor after sales customer service when breakages occur during the move.

In summary - Use them - Just hope they don't break anything

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1.0 out of 5

Do not use this company!! The pre packers were 2.5 hours late, getting to our house at 5:30. This was after they called us and asked for our address....... Their idea of 'packing' was literally just upending drawers into boxes. Every single item of clothing apart from 2 tiny hanging boxes needs ironing because of the way they were stuffed into boxes. Photo frames (unwrapped/protected) and clothes were thrown into boxes together. An unprotected mirror and heavy books were packed together.... We were told our wardrobes would be dis-assembled but neither the pack team or removals team wanted to do it. Damage to sofa and a wardrobe. Think twice and then think again before considering this company.

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5.0 out of 5

Fantastic company, great service, helpful staff who were considerate and worked quickly. Would definitely recommend simply removals and wouldnt hesitate to use them again in any future house moves.

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2.0 out of 5

Movers got lost and were 25 minutes late. Called to say they would be late and asked for directions but drivers spoke very little English and could not really understand much of what I was saying to them.

Movers made a half-hearted attempt to fit a sofa through one of the internal doors, gave up and charged me GBP 36.00 to return it (2 minute drive back to original address). They also left the sofa sitting out in the pouring rain for around 15 minutes before putting it back in the removal van. Movers were unfriendly, bordering on rude.

Extremely unimpressed with the service and the value for money and will not be using Simply Removals in future, nor would I recommend them to anyone else.

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4.0 out of 5

Reallymoving.com is easy to use and I received a response from all those selected.

Simply Removals provided me with enough information prior to the move and offered me an option to pay for the move 2 days before so that I didn't have to worry about carrying cash around on the day of the move. The 2 employees arrived promptly, worked quickly and were pleasant and helpful. I would definitely use the compnay again.

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5.0 out of 5

Wonderful service, dedicated and considerate employees. Responsible and caring about delivery as well as having a polite and respectful manner.

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4.0 out of 5

The two [Polish I think] guys who turned up on the day were helpful, polite and just got on with the job even tho' it took longer than they expected because I needed help with packing that had not been planned for.

They did scratch the top of one piece of furniture - which I wish they had pointed out to me - I found the scratch the next day - but compared to the last time I moved, this experience was far better.

I would happily use the company again.

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Average rating:
5.0 out of 5

I was really impressed. The two people that were sent to do the move were extremely professional and hard working. They didn't stop for breaks, they carried on regardless. They were very careful with all of our belongings not just the fragile items. I would happily use Simply Removals again and I would definately recomend them to anyone moving house.

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3.5 out of 5

Was told 12-3 pm, actually arrived at 3.45, wasted a whole day waiting to move. They had phoned earlier in the day to say they didn't have "Hanging clothes boxes" on board so we had put all our clothes in ours & friends cars,they actually had loads of said boxex when they did arrive! At the end of the whole removal ordeal, there wasn't room for us to take our garden furniture& plant pots so we have to pay someone else to collect these! We got held up in school/rush hour traffic making it almost 6 pm when we got to our new home!( only 2 miles away) The 2 chaps were extremely helpful & efficent, though their lack of english was notable but they DID work very well.

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Average rating:
3.5 out of 5

Did not wrap sofa, mattresses, etc, minor chips on 2 items of furniture and slight wall damage. Budget service

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5.0 out of 5

Extremely happy with both. Especially since we organised the move at the very last minute. I.e comparison email during the week, called back on Friday, booked Saturday & move took place on the Monday.
Liked that they called us to follow up on our asking for a quote. Good service.

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Average rating:
3.5 out of 5

We good efficient service.
A little concerned about how some larger items were moved around.
Overall an efficient and effect way to move.

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4.0 out of 5

Polite, efficient. Cost effective. Size of the van was slightly smaller than the need, but overall process was timely. Both men who cam around were helpful.

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5.0 out of 5

Could not fault the service received by both office staff and removal guys.

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4.0 out of 5

Yes-The move was excellent and the guys were more than helpful and polite-BUT their billing needs to be sorted out.We went for the hourly rate which was good but unbeknown to me when my wife spoke to the office they took 2 hours deposit(£120) initially.When the move was complete the driver told me I had to pay for the 4 hours work in cash(£240) immediately.I had to race off to a cash point to pay them.When I told my wife- she told me that she had already paid the office £120.The driver did not give me a receipt.We have spoken to the office 4 times now and they are very nice and say the £120 will be refunded asap but over 2 weeks later we are still waiting for the refund.They need to sort their billing out between the office and the drivers! Waiting in hope that this will not drag out into a legal battle.

Company response: We are delighted that the customer was pleased with the removal service. However we regret and apologise unreservedly for the accounting error that ocurred causing the customer to pay for the service twice, and furthermore the time taken to resolve this was unacceptable,

We have now put in to place stringent controls to ensure that this will not happen again.

I can also add that the payment was refunded over a month ago along with an additional goodwill gesture.

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Average rating:
5.0 out of 5

reallymoving.com: a fast and effective way to get competitive quotes. In addition, the online calulators ensured the right size veichle was costed. Excellent.

Simply Removals.co.uk: This was by far the cheapest option available and was an initial risk as in most cases you get what you pay for. However, the two men that arrived were polite, courteous and worked very hard to move all of our furniture. Their ability to load the van in the most effective way was impressive. They wiped their feet in and out of the house. All of our furniture was loaded and unloaded in five hours which is a feat in itself. I would strongly recommend this company and it proves that you do not have to spend a fortune to get quality.

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