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  • Simply Removals UK Ltd - South East
  • Joined reallymoving.com: 2007

Customer ratings

4.1 out of 5.0 based on 188 reviews

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Simply Removals UK Ltd - South East

Simply Removals UK Ltd can help your house move in the South East of England go to plan.

We offer a full range of domestic and commercial removal services, including packing and storage, to ensure we are able to tailor each moving service to our clients’ every need.

From St. Albans to Guildford, from Oxford to Tunbridge Wells- we can provide you with a removals service wherever you are in the South East of England.

Having undertaken a large number of moves in our long history in the industry, we notice and understand what customers want. On such an important day, it’s vital to select a company that prioritises reliability, punctuality and experience to reduce the stress of the day.

With Simply Removals UK Ltd, you are getting a company that consistently exceeds our clients’ expectations by providing an outstanding, all round service. Our staff members will guide you through the whole process, from your first contact with us to leaving you happy and settled into your new home.
For removals heaven, you need Simply Removals UK Ltd.

Removals
We offer a fully comprehensive, professional service for a reasonable price. Whether you are moving a few items around the corner or you and your family are relocating across the country, your personal removals co-ordinator will get to know all your requirements and tailor the perfect move for you.

You can trust Simply Removals UK Ltd to make your house move simple, taking care of your belongings with the greatest care and attention.

We offer several Packing Services:

•    Hourly Packing Service

•    Fragile Packing Service

•    Supreme Packing Service

•    Super Supreme Packing Service


Storage
Should you need your items to be stored, we can arrange for them to be kept at one of the more reputable storage companies’ close by to where you will be living, or if you know of a storage centre, we are happy to arrange it there for you. When you are ready to receive your items from storage, we would be delighted to re-deliver your belongings to your new home at your request.

For a simple house move in the South East with no stress and no fuss, you need Simply Removals UK Ltd.

Simply Removals UK Ltd- Removal Company covering Tunbridge Wells

Customer Reviews

Simply Removals UK Ltd - South East

Average service quality  

Average value for money

4.1 out of 5.0 based on 188 reviews

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very efficient arrived on time loaded and unloaded very pleasant experiance

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I was very impressed right up until a week before moving. Then the extra charges started appearing. On packing day the guys ran out of boxes. So I questioned the size of van for the next day. The packers were non commital and said to phone head office, which I did. They were very reassuring and said it would be fine. On the moving day the van (not lorry!) would've struggled to move a 2 bed flat let alone our 3 bed house with 6 people. On discussion with head office afterwards they suggested it was my fault as I didn't declare the size of my contents correctly. But when I asked for someone to come out they insisted that wasn't necessary. All in all I was very disappointed with the service and wouldn't recommend anyone else use them.

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Simply Removals offered the cheapest price based on a standard 2 bed house (750 sq ft) and we decided to include packing. The packers turned up the day before and did an OK job, they missed quite a lot but it was fine. The real issue was that they informed head office that we had more like 1500 sq ft of items to move and parking was an issue despite not moving any white goods or moving the loft contents. Head office then quoted an extra £516 to send a large enough van and a 3rd man, despite the original quote being £260. This is at 8pm Friday when we are moving 9am Saturday. They basically had us over a barrel and knew it. I was fine with paying extra but for the total to increase from £260 to £750+ is just opportunistic. Once I said we would cancel the extra came down to £240, which I paid. On the Saturday the van turned up and had a capacity of 1100 sq ft. It parked outside the property with no problems. The 3 removal men were polite, quick and efficient. They did a good job and we had no complaint with them. So basically we had 50% more sq ft to move and we got 50% extra removal men, but ended up paying nearly 100% more than the original quote. If we hadn't got them down from an extra £516, we would have paid nearly 200% more than the original quote. It seems Simply Removals will quote the best price to get your business and then hit you with as much as you as they can get out of you when you have very little option to refuse. All in all I would recommend that you avoid them.

The Sales Team provided the customer with a quotation based on the information he provided at the time of the booking which was for a standard two bedroom house contents with no external storage areas i.e. loft, garden, and garage. The packers returned and reported to the Sales Team that there was a lot more to pack and move than had been quoted for which was why they ran out of cartons despite taking extra. The Operations Department had to source a specialist larger vehicle at very short notice for a Saturday move which is invariably a busy day and supply an additional porter as there was a long walk which the Sales Team were originally unaware of. The Quotation for the additional work was as competitive as possible given the short notice to arrange.

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FANTASTIC. 2 guys helped us move from an 8th floor apartment to our new home. They worked tirelessly all day, even RUNNING up stairs for the last half hour to get everything completed while still daylight. They were very careful with our furniture, the an was very well packed and the movers were both really nice friendly guys. We had quotes which were many multiple times more expensive than simply removals and I am glad we did not go with anyone else as i do not think it would be possible for anyone to do a better job. Thankyou very much for making our move easy!

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No further comments

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I was very impresses with the service. The removal me were happy and helpful adn made a very stressful process more pleasant than it had a right to be

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We had a really good experience with Simply Removals. Andy and Lucian were fantastic! Really fast, clearly experienced movers and thoroughly good company.

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If you have a very small flat with not much stuff and you are happy with a basic service they will be OK. I wouldn't use again though.

We are sorry to hear the customer was unhappy, however unless we are told of any issues of complaint we are unable to assist

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Excellent. Two men turned up on time as agreed at 9am (in a brand new van). They worked hard, carefully and efficiently to load the van. They chastised us a bit for having some open crates as these can't be stacked - so we put these in our car (sorry all our fault). Arrived at new house with them waiting outside as agreed, while we got the keys. Unloading went smoothly. Nothing was damaged, nothing went missing. All in all an excellent great value for money service - could not be improved on.

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Excellent service, very very efficient, quickly moved everything