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Customer ratings

4.1 out of 5.0 based on 201 reviews

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Simply Removals UK Ltd - South East

Simply Removals UK Ltd can help your house move in the South East of England go to plan.

We offer a full range of domestic and commercial removal services, including packing and storage, to ensure we are able to tailor each moving service to our clients’ every need.

From St. Albans to Guildford, from Oxford to Tunbridge Wells- we can provide you with a removals service wherever you are in the South East of England.

Having undertaken a large number of moves in our long history in the industry, we notice and understand what customers want. On such an important day, it’s vital to select a company that prioritises reliability, punctuality and experience to reduce the stress of the day.

With Simply Removals UK Ltd, you are getting a company that consistently exceeds our clients’ expectations by providing an outstanding, all round service. Our staff members will guide you through the whole process, from your first contact with us to leaving you happy and settled into your new home.
For removals heaven, you need Simply Removals UK Ltd.

Removals
We offer a fully comprehensive, professional service for a reasonable price. Whether you are moving a few items around the corner or you and your family are relocating across the country, your personal removals co-ordinator will get to know all your requirements and tailor the perfect move for you.

You can trust Simply Removals UK Ltd to make your house move simple, taking care of your belongings with the greatest care and attention.

We offer several Packing Services:

•    Hourly Packing Service

•    Fragile Packing Service

•    Supreme Packing Service

•    Super Supreme Packing Service


Storage
Should you need your items to be stored, we can arrange for them to be kept at one of the more reputable storage companies’ close by to where you will be living, or if you know of a storage centre, we are happy to arrange it there for you. When you are ready to receive your items from storage, we would be delighted to re-deliver your belongings to your new home at your request.

For a simple house move in the South East with no stress and no fuss, you need Simply Removals UK Ltd.

Simply Removals UK Ltd- Removal Company covering Tunbridge Wells

Customer Reviews

Simply Removals UK Ltd - South East

Average service quality  

Average value for money

4.1 out of 5.0 based on 201 reviews

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The removal men worked really hard all day

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Amazing service especially from the 2 guys who came on the day and moved all of our stuff. Great price and the service was fantastic.

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Absolutely fantastic service. Very friendly. The lead guy was really calm and put as at ease on what could've been a stressful day. Really pleased with this service. Excellent!

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They run a 7 working day policy but when I tried to cancel my booking on a Saturday they had already taken payment which meant I had to borrow money to pay for when the new date was confirmed as the refund took so long to come through and they wanted to charge me credit card fees

Simply Removals UK Ltd do operate seven days a week. When a customer pays by a bank card payment is usually taken prior to the removal. We always advise refunds may take three to five days to show up on a bank statement although if you check with your bank the refund may be in your bank account sooner. The Sales Team did advise Lisa Kershaw of the credit card charge. Our bank charge us a fee when a payment is taken from a credit card which unfortunately we do have to pass on to our customers, however Lisa Kershaw avoided a credit card charge as she paid by a different method.

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You get what you pay for. The movers were 2:30 hours late. They didn't stop dragging the furniture on the laminated flooring despite us asking them not to. They complained about the distance to the van, the pebbles in the drive. They use the toilet that we had just cleaned to give back our apartment without asking permission. They were having personal conversation on the phone during the job. And they were tired from the previous job, and going to another one passed 8pm... they were overworked really!

The Sales Team said please note although Ana Holt was given an arrival time slot this is only estimated as sometimes delays can occur owing to circumstances beyond our control which was a slight delay on a previous removal. The Removal Team deny dragging the furniture on the laminated floor and added they are used to walking different distances to the Removal Vehicles whilst loading and unloading a customer’s goods. The Removal Team said they would only ever use a customer’s toilet if really necessary and would always ask permission beforehand. The Removal Team said they do not have personal telephone calls during a removal but were talking to the Operations Department who would have rang to ensure Ana Holt’s removal was running smoothly. The Removal Team said they were not overworked and overtime is voluntary, the Sales Team added a Removal Driver cannot work beyond regulation driver’s hours.

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Superb service from Simply Removals. The removal men arrived on time and got straight to work. They worked their socks off all day and couldn't have been more helpful. I would not hesitate to use Simply Removals again!

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Mariam & Eddy were completely professional and such a great help. We weren't moving far but we had a lot of furniture to move from our second floor flat and it made such a difference to have professionals on hand. And they did it all with great humour (even when our sofa almost didn't go through the door!!)

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Seen a lot of negative feedback on other sites, which given the service we got surprises me. The two guys who arrived called when they were nearly there, bit late due to traffic. We had a cup of coffee and walked through the house to confirm what was to be done and then they got on with it. Both from Latvia and worked very well, keeping the wife informed of things or asking for decisions. Goods dropped off and unloaded at final destination in 2 hours, so when wife turned up and saw us all standing around talking she was amazed how quick it was done.

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friendly hard-working guys, keen to help out and were more than happy to give their own suggestions, etc.

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The movers complained constantly that we had to much stuff to move, yet it all fitted in the truck we had ordered. I found the staff unfriendly and difficult to work with.