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Customer ratings

4.0 out of 5.0 based on 7 reviews

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Swan Removals and Storage Ltd

Swan Removals and Storage Ltd offer the complete range of professional removals and storage services for both home and business. We are based in Bishop Auckland and provide a removals service for all North East, North Yorkshire and Leeds areas. We handle everything from a local move to national and international relocations.

Customer Reviews

Swan Removals and Storage Ltd

Average service quality  

Average value for money

4.0 out of 5.0 based on 7 reviews

Service quality

Value for money

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They are serious and give you exactly what you ask for. Value for money.

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Didn’t supply a 7.5ton vehicle but sent 2 smaller ones and not all of my property would fit on the van. Some damages occurred through carelessness..

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I guess you get what you pay for....3 hours, several breaks, including of my furniture and property, paint chipped off my walls... not best impressed.

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Good value for money and move carried out quickly and very efficiently.

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We had the move planned in 2 weeks in advance. A day before we were asked to change to an afternoon slot which we declined. The depot manager said this would be fine. However on the day of the move we were informed a driver hadn't come into work following an accident so the van wasn't available. It was 3 hours late in the end and the men that came said the depot may just have forgotten about us. I will say that the 2 men that came in their Luton Van were very good and I was impressed what they could fit into one van.

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The movers worked incredibly hard on the day and were very friendly. There was some miscommunication of information for the job but was completed very successfully with nothing broken.

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Thought I was employing a local firm (Leeds based), but the 2 vans drove all the way from Bishop Auckland. When they arrived they did not seem to know that they were meant to bring hanging wardrobe boxes or to do most of the packing. They did it all in the end.