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Customer ratings

4.6 out of 5.0 based on 119 reviews

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Multimovers.co.uk

Multimovers understand that your home is important to you. We endeavour to treat our customers’ possessions with absolute respect, so when it comes to moving day, you can rest assured that we will do everything we can to complete your move in a timely, yet careful manner. 

Based in central London, we offer removals services which cover Bromley, Croydon, Kingston Upon Thames, Sutton, the districts of London and the surrounding areas. We can provide a service for domestic and office moves.

All our staff are trained and experienced in moving, lifting and packing.  As representatives of our on-going business, we trust them to treat you and your belongings with professionalism and courtesy.

We can offer a range of services to suit your requirements, from a man and van service for smaller moves to a professional packing service. Whatever the size of your move and however much assistance you need from us, we’re the right choice to take care of your home move.

We have a variety of packaging options for your selection, depending on the needs of your move.

We also provide long and short term storage solutions for if you need to store your household belongings or you need to archive important documents. Our units are clean and dry, with the security of 24 hour CCTV coverage.

We’re committed to doing all we can to reduce our impact on the environment. We’re fuel efficient and recycle all we can. For more information on our Environmental Policy visit our website.

So, if you want a superb move from a courteous and dependable removals company in the London area – contact Multimovers for a no obligation quote.

www.Multimovers.co.uk – One of our London Removal Firms

Customer Reviews

Multimovers.co.uk

Average service quality  

Average value for money

4.6 out of 5.0 based on 119 reviews

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The movers were great; they turned up slightly early and then worked relentlessly until the job was done. No damage at all to any furniture or boxes and a very good price. Would happily use Multimovers again.

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Friendly

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I would not recommend organising a home removal with Multimovers. They took on a job they were not able to fulfill, subcontracting to a non-professional removals team who arrived 5 hours late, meaning the removal wasn't complete until 11pm. Although this team tried their best, they were not properly trained, and as a result my precious possessions were not treated with due care and respect. Multimovers claims to provide a high quality removals service, but in no way did I receive this. It was a very frustrating and disappointing customer experience.

We are sorry that this customer was not happy with our service. Over the years we have developed working relationships with a handful of trusted sub-contractors and they have always been a great extension to our in-house team. Our morning slots start at 8am. Our afternoon slots are generally confirmed on the basis a team will arrive after their morning job, unfortunately on this occasion the morning job overran. Although the team was several hours late there was absolutely no reported damage to possessions. The team were polite, hard-working and to speed things up a 3 person team was provided for the price of 2. The least we could do! Wholly due to the delay we accept our overall service was not up to our usual high standard on this occasion. We appreciate this was very frustrating. Customer requested a substantial discount which we gave. This was agreed and the customer settled with the discounted price paid a week later. However the customer later demanded a further refund without any justification. We stood our ground, politely refused and subsequently received this negative feedback. For a good reflection of our great work please check out our many positive reviews.

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Multimovers were really good right from the time I contacted them. After contacting them for a quote Richard answered me right away and kept in contact with me until I decided that they were the company I wanted to go with. I sent him a list of all the items that needed to be moved and we finalised all the details via email and telephone. I did have a panic moment the day before where I thought I needed to change a few things, which Richard accommodated, but turned out it wasn't necessary so I called to revert back to the original plan. Again Richard was great and everything was set to my preferences. On the day, the two removals guys were on time and very quick at moving everything out of the old house - this is noteworthy as London was going through a heatwave at the time! They were an efficient, friendly and polite team and needed no help from us to get everything loaded into the van. At the new flat, there was a delay in having to move our belongings in (the check-in was still being carried out) but the team were very patient and waited until this was completed. Once given the go ahead to unload they moved with great speed that meant we only went over by 30 minutes (this extra half hour is why the price increased) and were able to get on with the unpacking the same day. There was no damage to any of our items. I would definitely recommend Multimovers.

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Everything from my first contact with them, to organising the home visit, to the guys showing up on the day and safely transporting everything between the two properties, was very professional and made our moving day as stress free as it possibly could have been. We'll definitely be in contact with Multi Movers if/when we need to move again in the future.

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The movers were happy to add additional items into the van which hadn't been pre-agreed and were both courteous, careful and exceptionally efficient.

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A wonderful experience. Efficient, friendly and very co-operative. The boys worked really hard, going out of their way to ensure that everything was done to our complete satisfaction. I would certainly recommend this company.

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Quick, polite and took care of our belongings

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I've moved more times than I can care to remember but thanks to Multimovers there were no problems. Staff from enquiry to moving day were all polite, friendly and helpful. The job was completed within time and they even gave me a lift to my new home. Can't recommend them enough ??