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Customer ratings

4.9 out of 5.0 based on 138 reviews

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Roman Removals & Storage Solutions

You’ll be moved by our service!

Roman Removals is a family run business and we’re proud to offer a professional removals service of the highest standard at a very competitive price. We’re dedicated to our profession, bringing great experience and knowledge to every move we do. We provide a removals service for local, national and European moves.

Moving house can be stressful enough without having to worry about finding the right company to help you move, but with the specialist household removal service Roman Removals provides you know that you’ll be getting the best. We aim to take the strain out of moving house, and with our experienced and friendly staff your move doesn’t have to be a stressful experience.

The Managing Director, Ian Goulden, personally oversees every removal to ensure the standard of work remains consistently high. As the former furniture inspector at John Lewis Cheadle, Ian has trained his staff to the required level. Every member of Roman Removals is polite, courteous and fully uniformed.

Our company ethos is to provide a cost effect, professional removal service to all customers past and present.All quotes are fully inclusive of insurance and we do not charge extra for weekend removals.

We want to make sure that your move is secure and effective. We provide many services to ensure that this is true of every move we do.

We provide:

  • Full packing service
  • Dismantling and assembling furniture
  • Arrangement of storage
  • Full insurance
  • UK and European moves
  • Fully uniformed staff

We work in partnership with storage companies in the North West, so if you’re a customer of Roman Removals and need secure storage facilities we can get you the best discounted rates available.

Our staff are fully trained, polite and cheerful, so you can be at ease knowing your belongings are in the hands of professionals. We’re determined to ensure that you stay excited for your new home, not have a stressful move. Whether you want a full packing service, where we pack all of your possessions, or just the dismantling of you large items of furniture, you’ll be delighted with your move with Roman Removals.

So just sit back and relax, because we look forward to being of service to you. 

www.romanremovals.co.uk

 

Customer Reviews

Roman Removals & Storage Solutions

Average service quality  

Average value for money

4.9 out of 5.0 based on 138 reviews

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Moving house is very stressful. Ian made the removals side of that stress a breeze. He listened, was understanding and professional. If only they did conveyancing services as well! We were very happy with Grant and Chris' help on the day. They looked after our things, were very helpful and friendly. We would recommend them to our friends and family and wish them all the best for the future.

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They had promised to move a pre-noted heavy garden item into my new back garden. They had no equipment to move it (no lifting tail-gate on the van and no trolley) so it was lifted by hand -Health & Safety?- and then just left in my front drive. Not impressed.

The original removal date was postponed two days beforehand and had to be franticly rescheduled, the customer mentioned upon application that the unit was not full and had been professionally packed and stored by another removal company, on arrival the customer showed us to the unit which was approximately 130 meters walk upon the 1st floor, this unit was NOT packed properly as there were mirrors and even a plasma TV just unprotected and carelessly placed therefore time implications and space issues where immediately apparent.... Upon arrival at the customers new property we found the gradient of the slope to the property was dangerous and extremely weathered (moss and slippery surface) as were the steps up to the property. The customer asked us to unload into the garage at basement level due to the safety implications of the surface. All items were safely delivered and the customer was grateful enough to compliment my staff with a cash tip. There was a very fragile "lead" soft metal water feature which the customer wished to be placed in their back garden up the dangerous stairs. The lead water feature was not protected I.e. In a secure crate or pallet therefore impossible to move safely without the soft metal bending and deforming. The weight of this item was well above health and safety laws. Therefore we tried our best under the circumstances but for such weight to be moved up the stairs would need a mechanical vehicle such as a crane or stair compatible machine. I would also like to add that my supervisor Grant actually returned the following day (his day off) to sort the garden items and I will add that the customer was NOT charged any extra for this. I actually find it hard to believe we have received this feedback, sometimes it seems some customers are not happy even when you exceed their expectations......thank you......Ian Goulden.

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Fantastic service and great value for money.

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Really impressed with Roman Removals. Grant and Nathan did an excellent, highly professional job, nothing was too much hassle. Would highly recommend.

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The initial quote was both competitive and an easy and innovative, non time consuming process using the pictures of my house on Rightmove. Communication to confirm my move efficient. On move day, Chris and Grant, were my removal men and can't praise them highly enough. Arrived as scheduled, friendly yet professional at all times. Worked like Trojans getting loaded up. Handled everything with care and dismantled what was required. There was some delay in the exchange of keys meaning that the unloading at the other end didn't start until well after 4pm. Again though they were utter professionals, worked hard and made sure that everything was placed were I wanted it. It was a long day for them and less professional employees may have had a moan or made comment that gave hint to them wanting to just get finished and go. I was made to feel that they cared personally about my move day. Would definitely recommend this small company against some of the big names who quoted.

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I cannot recommend Roman Removals highly enough. Initially, I was given sound advice by the owner, Ian Goulden, as well as a comprehensive and very competitive quote. On the day, the two removal men who moved me, both named Chris, could not have been more helpful. Nothing was too much trouble. They made a very stressful day go very smoothly and made me feel very reassured and cared for. I would definitely recommend Roman Removals and will be using them again in the future if the need arises. Well done Chris x2!!

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Really friendly guys, professional in their approach. They arrived on time, were quick, efficient, friendly. At the destination end we were moving into storage, and they packed the store as professionally as they packed their van. Very impressed, very good value for money.

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Very happy with the service

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Ian was really helpful over the phone when quoting and arranging the removal. Grant and Chris, who did the move for us, were really polite and efficient and helped our moving day go smoothly. I wouldn't hesitate to recommend, they were about £250 cheaper than another company we almost went with.