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Customer ratings

4.6 out of 5.0 based on 711 reviews

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House Removals London

Here at House Removals London we are specialists in the removals and storage business, and in particular the transportation of household, office and commercial goods locally and throughout Europe.

Combine this specialisation with our total commitment to providing a professional and personalised service and you will understand why thousands of families and individuals have entrusted us with the removal of their personal and household effects, since 1974.

All this stems from our friendly staff and simple belief that the easier we make the move for you, the more successful your move will be. This is achieved through our dedication to ensuring the varying needs of our clients are not just met, but exceeded.  We will ensure your removals in London is as stress-free as possible.

Household Removals

Wherever you are moving within the UK or Europe, the experienced, trained crews of House Removals London will look after your possessions in a highly professional way. Our experienced surveyors will carefully assess your removal needs including special packing for valuables, breakables, antiques etc.

Corporate Removals

Moving office can be a hectic task and often a logistical nightmare! However, at House Removals London, we aim to remove the burden and ease the transition. Careful planning is the key to the process ensuring that disruption is kept to a minimum and that the job is completed as efficiently as possible.

To ensure that all the relocation objectives are achieved, we work closely with the company's nominated relocation person, communicating and co-ordinating every step of the way.

Storage

House Removals London have extensive storage space in the UK. We are able to offer both conventional storage, and special storage containers for your belongings.

Our secure, clean, modern storage facilities can cater for any size of office, household or personal effects for any length of time. Or under the personal care of House Removals London, your belongings will be carefully packed into special storage containers, sealed and returned to our warehouse to await your recall.

Customer Reviews

House Removals London

Average service quality  

Average value for money

4.6 out of 5.0 based on 711 reviews

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They were very efficient and arrived on time. They got everything done extremely quickly we started the move at 8 and were moved into the new place by 10 which was amazing.

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Both guys were so friendly and nothing was too much trouble!

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Immediately Maciek arrived at my home to give me a quote he took the stress out of moving; things could stay in cupboards- they'd pull draws out if necessary; they'd do this, they'd do that; I didn't need to list items in boxes worth over £40 unlike with another company; they'd do it in one day, other companies wanted two days. He made it sound easy and I've got A LOT of things! There was no doubt I would choose his company. Then on the day, five guys, three lorries, they were so efficient and friendly, and got the job done swiftly in the quoted time. I can't recommend the team highly enough. Absolutely awesome. Thank you so much.

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Great experience with this company. Quick and efficient communication over email, answered every question I had in the lead-up to the move. The movers arrived in good time on the day, and they worked very hard to get the job done, expertly navigating furniture through some narrow spaces in the new property. Would certainly recommend this company and will definitely consider them for future moves.

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Great customer service before the move and the guys worked really hard on the day. They took real care with our stuff and persisted with some difficult objects in hard to manouvre spaces. Only thing that was slightly strange was that Helen wasn't in touch the day before the move and obviously wasn't there during the day. Made me worry something might go wrong (it didn't!). A final call day before moving day to reconfirm details would be great.

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Helen and the removal men were absolutely fantastic from start to finish. Super helpful and friendly, they packed quickly and well, and were great at rebuilding our furniture in the right rooms. They really went above and beyond- I can’t recommend them enough.

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The team for the move was lovely but not fully briefed. They were supposed to wrap multiple items of furniture including a large wooden table that is now scratched and dented in multiple places. One leather couch also with multiple scratches. We were quoted 880 and charged 1300 and charge was taken over the phone without itemised description of what this charge is for. I've requested invoices twice now and have not received any response. Alice and her colleague are not particularly professional when it comes to timely responses or responding at all in this case. I still need an invoice and don't know how to get it.

This is the quote provided following a video conference; Thank you for the enquiry and the video, I am very pleased to quote £895.00 plus vat as follows: (£1074.00) This provides 3 men with a large vehicle (up to the capacity of 2450 cubic feet and insurance in transit with RSA at £80,000.00 per load), this is based on a self-packing basis service and assumes parking at both ends. The team does all of the lifting, loading, relocating and offloading into the relevant rooms. This quote provides service for up to 7 hours from their start with you, with excess at £55.00 plus vat per 30 minutes thereafter if applicable. Thick soft blankets are provided for the purpose of protecting large items of furniture on board, free of charge. The client proceeded on that basis The client was well aware that this was a self-pack and prepare move, as she did not want a packing service. The client wanted, in fact, an hourly rate, as despite being informed that this was a large move, she felt a few hours would be sufficient. We could see from the video that the items were large, heavy and in need of very careful loading and off-loading and we felt that 7 hours would be the minimum time needed, so we had also quoted for excess time if needed. As it transpired on the day, this needed 8 hours and as agreed it was charged as per the email quote. The client paid £895 for 7 hours £110 for the additional hour and congestion charge plus a parking fine so the total paid was £1327.00. Three days after the move, we received this email requesting a receipt, which due to the weight of bookings, we had not created, however, this is now done. Mon, Jul 8, 11:27 AM to me Hi All, Thanks for the quick move on Friday. Could you please send me the invoice for the amount payed on Friday? I'll need it itemised since costs won't be covered for parking tickets or similar by whom I'm forwarding this to. Thanks, A There is no mention of a leather couch with multiple scratches nor the wooden table which is allegedly "scratched and dented" in multiple places. In fact we have not heard from the client in any respect other than the request for a receipt which we have issued and apologised for the delay in providing. In reality, there were no damages, the move was quick (clients word) and had there been any damages we would have known by now. It is very very very rare for damage to occur during a well planned and executed move and this feedback is just a wake-up call to produce a receipt (my bad for not doing so sooner) and proof of the power of the pen being far mightier than the sword. As Marvin Gaye once said "people say believe half of what you see and son none of what you hear" (apart from the very positive, honest reviews that precede this one that you will read about our brilliant company and teams) Another great move provided by a well-briefed, fabulous team in clean and large trucks. Helen

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They were quick, efficient, helpful and patient. The only drawback was that I was unable to pay by credit card.

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London Moving UK were perfect! Quick, efficient, careful and professional. We were very pleased to have chosen them. We paid for the packing service too and have no regrets. We expected this to be a stressful experience but were very reassured - I can't recommend them highly enough!

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This is this third time we have used London Moving and they have been excellent every time. We last used them four years ago and its so reassuring that they still have the same staff after all this time. Would definitely use them again.