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Customer ratings

4.2 out of 5.0 based on 25 reviews

  1. 16
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EJMoves Ltd

EJM Moves has been running for 5 years and are based in Barking, East London, covering both local and national removals.

We are incredibly passionate about offering excellent customer service on every move – treating the items with care and moving with efficiency. We know that people can be concerned about extra unexpected costs on the day, so we always offer an honest and inclusive price, minimising the risk of those extra costs.

We also offer a consultation with one of our agents so you can get an accurate and comprehensive quote.

We want our customers to feel well looked after, and to keep their move as stress free as possible. We may not be the biggest removals company, but with our attention to detail and friendly service, we want to be the best at what we do.

We are a professional, friendly and caring service.  Our customers are like family and their possessions are like our own for the duration of the move. That means we act with care and consideration for not only the items, but the properties we’re moving in and out of.

If you’re looking for a friendly, efficient and honest removals service, get in touch.

Customer Reviews

EJMoves Ltd

Average service quality  

Average value for money

4.2 out of 5.0 based on 25 reviews

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Value for money

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EJ Moves were the first company to contact me after I put my request through reallymoving.com. Peter sounded very knowledgeable and kept in touch throughout the process which was handy as it was the first time I was using removal company to move houses. The team that arrived on the day were very pleasant, very helpful and generally understanding. Basically, the whole process was very smooth and what else one can wish for on a stressful day of moving houses! It would have been nice as part of a customer service process for Peter or someone else in the company to get in touch afterwards to check whether everything went as good as expected. However, over all we are very happy, so thank you EJ Moves for a pleasant transaction! :-)

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They did drop and broke a bedside table.

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Removal was ok. The company state that they will wait 2 hours and anything after that will be charged at £50 an hour per van. As they only use luton vans most households including mine have end up having 2 vans. We moved from Essex to norfolk the journey is 21/2-3 hours and this is in a car. They left my property in Essex at 11.15 am and according to them arrived in norfolk st 1.00pm. This us impossible to do even for an FI formula driver. So although there prices are fairly reasonable this is where they make there money. They know with completion etc most people have a delay. So just be careful of hidden costs.

Hi Duke, Thank you for your feedback. We do have trackers in each of our vehicle and i did check tracking information when our team left your property and when they arrived to your new property and arrival time was 13:15pm and they left 11:15am (we can send you full statement with all tracking information). There is no hidden cost we did inform you about all charges on the day how many hours free and when charges will start. Everything was agreed in writing so nothing to hide. We wish you all the best in your new home! Best Regards EJMoves Team

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They were extremely helpful and friendly and quick. I would have no hesitation in recommending them to anyone.

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Great service, very friendly and efficient - nothing was too much trouble and there were no hidden extra costs

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Communication was very good, Peter was very good at answering all queries. The lads that helped us move were very polite and respectful, they worked very hard and made the move as stress free as a move could be. I would highly recommend, if we ever move again, which we hope no to, I would use them again without hesitation.

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The team were very efficient

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The movers showed up on the day as planned with two vans and three people. They were super speedy, loaded everything in an hour and got on the road promptly. At the other end, again they were courteous and unloaded everything and placed it where requested. Excellent service, really recommended.

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All the guys worked hard and efficiently. This was a last minute booking due to circumstances so they worked from a previous quote I’d had re cubic feet needed. However EJ moves do not leave items in drawers - they pack everything in boxes. This meant we ran out of lorry space. After a difficult few moments the issue was quickly resolved and another van came later. It added cost but ej moves still beat my previous quotes.

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Available at only 2 weeks notice, items all packed and delivered efficiently. Unfortunately damage was done to several items of furniture with no recompense as reported outside of 78hrs and a box of photo albums went missing

Thank you for your feedback. Our T&C saying that all claims have to be made with in 78 hours after the move. Your claim was outside 78 hours. Vehicles are checked every evening and in the morning and if anything are found in the vehicles we always in touching with customers and offering times and dates when we can deliver back found items. Unfortunately after your move we haven't found anything in the vehicles so we cannot return items which ones we don't have. All the best in your new home! Best Regards Eddie