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Customer ratings

4.1 out of 5.0 based on 19 reviews

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EJ Moves Ltd

EJM Moves has been running for 5 years and are based in Barking, East London, covering both local and national removals.

We are incredibly passionate about offering excellent customer service on every move – treating the items with care and moving with efficiency. We know that people can be concerned about extra unexpected costs on the day, so we always offer an honest and inclusive price, minimising the risk of those extra costs.

We also offer a consultation with one of our agents so you can get an accurate and comprehensive quote.

We want our customers to feel well looked after, and to keep their move as stress free as possible. We may not be the biggest removals company, but with our attention to detail and friendly service, we want to be the best at what we do.

We are a professional, friendly and caring service.  Our customers are like family and their possessions are like our own for the duration of the move. That means we act with care and consideration for not only the items, but the properties we’re moving in and out of.

If you’re looking for a friendly, efficient and honest removals service, get in touch.

Customer Reviews

EJ Moves Ltd

Average service quality  

Average value for money

4.1 out of 5.0 based on 19 reviews

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The team were very efficient

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The movers showed up on the day as planned with two vans and three people. They were super speedy, loaded everything in an hour and got on the road promptly. At the other end, again they were courteous and unloaded everything and placed it where requested. Excellent service, really recommended.

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All the guys worked hard and efficiently. This was a last minute booking due to circumstances so they worked from a previous quote I’d had re cubic feet needed. However EJ moves do not leave items in drawers - they pack everything in boxes. This meant we ran out of lorry space. After a difficult few moments the issue was quickly resolved and another van came later. It added cost but ej moves still beat my previous quotes.

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Available at only 2 weeks notice, items all packed and delivered efficiently. Unfortunately damage was done to several items of furniture with no recompense as reported outside of 78hrs and a box of photo albums went missing

Thank you for your feedback. Our T&C saying that all claims have to be made with in 78 hours after the move. Your claim was outside 78 hours. Vehicles are checked every evening and in the morning and if anything are found in the vehicles we always in touching with customers and offering times and dates when we can deliver back found items. Unfortunately after your move we haven't found anything in the vehicles so we cannot return items which ones we don't have. All the best in your new home! Best Regards Eddie

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A really great service.

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I wrote this to Ryan after moving day: Hello Ryan, I just wanted to let you know that your guys yesterday were outstanding. They made it such an easy and pleasant move. They did an incredible job, fast and worked so hard. It was so superb from start to finish. So yeah, thank you! I couldn’t recommend them enough!

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EJ Moves were very keen for my business and did me a good deal. On the day the guys were communicative and turned up close to the arranged start time. The two young men who did the job were very efficient and courteous and were unphased by the more challenging aspects of the job. I would definitely use them again and recommend them.

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Excellent team. Polite and efficient. Arrived on time and got everything packed and moved in good time.

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3 really speedy guys in 2 smallish trucks helped me move. So impressed with how quickly they packed and unpacked the vans, running up and down the stairs with boxes. There are is a large scrape in the wooden floor and a few knocks in the paint and plaster up the stairs, but overall considering how tight the stairs are I'm amazed they got some of the furniture up them. They had to unscrew the arms from the sofa to get it upstairs and then put it all back together again. Overall a good job.

Dear Jen, thank you for your feedback and for choosing us to help with your move! We really sorry to hear about damage, but it's first time we hear about it and all damage claims have to be made in 7 working days after moving date. We wish you all the best in your new home! Kind Regards EJMoves Team

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EJ moves offered us the cheapest quote and a very good quality service. Everything went smooth on the day of the move, they disassembled and reassembled the furniture where we wanted it in the new house together with all our packed stuff. I would recommend them!