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Customer ratings

4.1 out of 5.0 based on 189 reviews

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Simply Removals UK Ltd - London

Simply Removals UK Ltd is a domestic and commercial London removals company with vast knowledge within the industry. We offer a full range of services to cater for our clients’ every need. We notice the obvious trend in what our customers want; reliability, punctuality and as little stress as possible on such an important day. Time and time again we are consistently exceeding our clients’ wishes by delivering an outstanding all round service. From the very early stages of making contact with us, our fully trained and experienced staff will guide you straight through to removals heaven.

Removals

You can entrust Simply Removals UK Ltd with your belongings to be taken care of just as you would want them to be. We offer a fully comprehensive and professional service at competitive rates. Let your personal removals co-ordinator know everything that matters to you about your removal and they will customise the perfect move for you. It might be that your moving a few items across the road or that your relocating to the other end of the country, Simply Removals Ltd UK will make moving home in London simple with no stress and no fuss.

 We offer several Packing Services:

·         Hourly Packing Service

·         Fragile Packing Service

·         Supreme Packing Service

·         Super Supreme Packing Service

Storage

Simply Removals UK Ltd is simply all about removals. However, if you are in need of storage then we can under your instruction, arrange for your possessions to be stored at one of the more respectable storage companies’ close by to where you will be living. Alternatively, if you know of a good storage centre then we will be happy to arrange it there for you. When you’re ready we hope you will be happy enough to ask us to re-deliver your belongings to your new premises.

Simply Removals UK Ltd - one of our London removal firms

Customer Reviews

Simply Removals UK Ltd - London

Average service quality  

Average value for money

4.1 out of 5.0 based on 189 reviews

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From the first communication I had with them, Simply Removals were exceptional. I was a little bit worried as their quote was the lowest, but I needn't have been, this was absolutely the best value for money removal experience I have ever had. Low cost but great service at every level. Would highly recommend.

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The people who came to do the removal were very friendly and quick. They finished the whole removal within 2 hours. My wardrobe is big and needed a lot of hard work to move about which did they without complaining. Would definitely recommend them to other people.

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Very efficient and very friendly, would reccomend this company to anyone moving house, took the stress out. Our removals men were excellent and very professional.

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Excellent service, no real gripes just be aware that you may be liable for "waiting charges"

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They were very quick and attentive

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AVOID. Cant give 0 or i would. Sales are perfect. At time of move when you dont need the stress they just add to the pressure and bill you for extra time as a result of office calling drivers rather than leaving them to it. Then billing the customer with the time or threaten as they did with turning back and taking goods back to where they were taken from.

We are sincerely sorry that you have experience difficulty with your relocation. It appears from our records that your move took place in August 2017. Having looked through our files, we cannot find any record of you having made a complaint or having any issues. We would be happy to discuss the issue you encountered during your removal if you would like to contact us on [email protected]

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Extremely unhelpful. They expect every item to be moved to be completely itemized. I mean EVERYTHING. As a result, they refused to take a good chunk of items. This led to me and my wife having to make multiple trips by ourselves to finish the move. In our new home, they merely dumped things in rooms and didn't try to make space for anything. It took us all weekend to make some kind of space and organize things in a way that they refused to do. They simply dumped things in rooms and then left immediately. Even when we had clearly labelled all boxes in terms of where they had to go, we got endless questions and the boxes were simply thrown into rooms. Never going to use this company again.

Firstly we would like to sincerely apologise for the below par service that you feel you have experienced. Our quotations are based on the information provided by yourself in order to ascertain the resources required for your relocation, if there are additional items to be relocated that were not listed this may negatively affect the smooth operation of your relocation due to insufficient vehicle space and/or manpower. Our customer service department have not received any notification of your dissatisfaction and would be happy to investigate the issues you have raised.

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Very accommodating and helpful

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Removal men were polite and very efficient, cannot fault them.

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Really professional, helpful and friendly.