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Customer ratings

4.1 out of 5.0 based on 235 reviews

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Simply Removals UK Ltd - South East

Simply Removals UK Ltd can help your house move in the South East of England go to plan.

We offer a full range of domestic and commercial removal services, including packing and storage, to ensure we are able to tailor each moving service to our clients’ every need.

From St. Albans to Guildford, from Oxford to Tunbridge Wells- we can provide you with a removals service wherever you are in the South East of England.

Having undertaken a large number of moves in our long history in the industry, we notice and understand what customers want. On such an important day, it’s vital to select a company that prioritises reliability, punctuality and experience to reduce the stress of the day.

With Simply Removals UK Ltd, you are getting a company that consistently exceeds our clients’ expectations by providing an outstanding, all round service. Our staff members will guide you through the whole process, from your first contact with us to leaving you happy and settled into your new home.
For removals heaven, you need Simply Removals UK Ltd.

Removals
We offer a fully comprehensive, professional service for a reasonable price. Whether you are moving a few items around the corner or you and your family are relocating across the country, your personal removals co-ordinator will get to know all your requirements and tailor the perfect move for you.

You can trust Simply Removals UK Ltd to make your house move simple, taking care of your belongings with the greatest care and attention.

We offer several Packing Services:

•    Hourly Packing Service

•    Fragile Packing Service

•    Supreme Packing Service

•    Super Supreme Packing Service


Storage
Should you need your items to be stored, we can arrange for them to be kept at one of the more reputable storage companies’ close by to where you will be living, or if you know of a storage centre, we are happy to arrange it there for you. When you are ready to receive your items from storage, we would be delighted to re-deliver your belongings to your new home at your request.

For a simple house move in the South East with no stress and no fuss, you need Simply Removals UK Ltd.

Simply Removals UK Ltd- Removal Company covering Tunbridge Wells

Customer Reviews

Simply Removals UK Ltd - South East

Average service quality  

Average value for money

4.1 out of 5.0 based on 235 reviews

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Reliable, friendly, highly professional staff who work tirelessly to meet your individual needs. Can’t recommend more highly

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I had several quotes and the cheapest was from Simply Removals. Their quote was for £750. I later contacted them and was told that because it was a Friday it would in fact be £810. They were still the cheapest and so I agreed. The day before the move no money had been taken from my account so I phoned their office on 02089815566 and spoke to Victoria in their accounts. She told me that they had received the money and that while I was on the phone she would go through the terms and conditions. She said that the team would arrive at 0830 and that they allowed up to 4 hrs for loading. There was then 1 hr waiting and if they were waiting any longer overtime would be charged at £95 per hour plus vat. At the time I hadn't considered that overtime would be charged thinking that the price was a daily rate. It was however too late to look at other removers and so I agreed. The next day the movers arrived at 0830 and commented on how well we had packed. They had loaded in an hour and half and left to wait at the new house (just a couple of miles away). The keys were late being released and we did not start to move in until 1530. They were finished by 1630. I expected to receive an increased bill for 2hrs at £95 an hr plus vat but instead received an overtime bill for 4 1\2 hrs at £120 per hr plus vat ie £648. I complained to Keiran Coughlan on 02089815566 and after repeated calls I was informed that a director had looked at my complaint and as a gesture of goodwill would return £249, being one full hour refund and the difference between £120 plus vat and £95 plus vat. My complaint is that if they had taken 4 hrs to load I would only have been charged half an hour overtime. Because I had packed so well I made their job easier and they loaded in one and half hours and I was then charged for their waiting time. Their charging is completely unfair and not transparent. If someone says they will allow UP TO 4hrs for loading most people would believe that to mean that waiting time will not start until that point. Why should I be penalised if they loaded in 1 1/2hrs because I had packed everything so thoroughly and securely in advance, including dismantling furniture. It feels like we have been conned as the whole pricing structure seems a complete nonsense and downright crooked. It was almost as if the removers were on a bonus to load as quickly as possible thereby increasing the potential charges and profit to the company.

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Excelent service. Prompt, polite, professional and efficient.

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Everyone was very friendly and helpful especially the movers on the day. My only comment would be that we were moving everything from storage in a 20ft shipping container. The sales team said that the lorry/van they would use was the size of a 20ft shipping container but they couldnt fit everything in so we had to go back the next day and hire a transit to get the last of it out. (I am yet to feed this back to them directly.) But overall I was very happy with the service. They were friendly and reliable and very helpful.

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No further comments

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Really helpful guys that came round on moving day. They worked very hard for us.

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Absolutely fantastic.

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The whole stressful experience became much smoother. They kept communication at every stage after the quote, amd always made sure to keep my mind at ease. Would definitely use them again.

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Having given a 3 hour window for their arrival they actually arrived early which was good.