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Customer ratings

4.7 out of 5.0 based on 39 reviews

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Sure Removals

Sure Removals was established by a team of removal professionals who have worked within the removals and storage industry for over 20 years. We offer a range of services including domestic relocation, full packing and unpacking services and storage solutions. We ensure all our staff are highly trained, professional and understand the stress that moving home can cause. Our friendly teams are ready to go the extra mile to ensure the first day in your new home is a memorable one!

Customer Reviews

Sure Removals

Average service quality  

Average value for money

4.7 out of 5.0 based on 39 reviews

Service quality

Value for money

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Very punctual and efficient, will definitely recommend.

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Brilliant removals Arrived on time, got stuck in without too many questions. Cleared the house in next to no time and were just as speedy the other end. Reassembly of furniture was done swiftly and accurately. No breakages. Safe, secure and quick. Polite hardworking crew of 4 did a fantastic job.

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We engaged Sure removals to carry out our house move in January 2021. They were friendly and professional from the initial contact. we had a phone assessment of our needs and a detailed quote based upon the call and email. The team (2 guys) turned up on time, were very helpful and courteous. They took very good care of our goods and we were delighted with the whole service. We would recommend this service for value and outstanding service.

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Fantastic company. Friendly, helpful efficient movers with a sense of humour. Couldn't have done more.

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Excellent service. Very efficient and professional guys provided the service including packing, and I was very pleased.

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Guys that were helping us to move did it all in 4 hours, all boxes and furniture were placed in a room of choice. There were really helpful and took care handling out belongings. We can highly recommend them.

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What a pleasure! From the initial calls through to delivery, the team worked hard to make our move easy and delightful.

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Sure Removals were easy to book and responsive to emails. The team providing the packing service and the movers on the day arrived on time. They were friendly and helpful, although they repeatedly asked whether we had any updates regarding when we were going to get the keys which significantly increased our stress on the day. The vendor dropped off the keys at the estate agent late, so we did not get access until 13:30. In the terms and conditions, access after 1pm is charged at £84 per hour- we were charged for a whole hour for this 30 minute delay. We had so few things to move and reconstructed one of items of furniture ourselves which allowed the removal team to leave early and complete another job- it therefore seemed really unfair to be charged extra for the delay in getting the keys. All in all, it might have been cheaper than other quotes, but after this extra fee for the delay getting the keys the difference was not so great and it was definitely a more stressful experience than with other removals companies.

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They were super efficient at loading and unloading and put everything where it needed to go at the new property

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Not really