1. Home
  2. Surveyors
  3. Directory
  4. White Horse Surveyors Ltd - South East & Home Counties

Customer ratings

4.6 out of 5.0 based on 177 reviews

  1. 148
  2. 20
  3. 4
  4. 1
  5. 4

Ready to get quotes?

Up to 4 instant quotes from Chartered Surveyors

Get surveyor quotes

White Horse Surveyors Ltd - South East & Home Counties

White Horse Surveyors is an independent firm of expert surveyors located in Chippenham, Wiltshire.

We operate across the South, South West and West of England, including Bath, Swindon, Hereford, Gloucester and Dudley.

Our practice is regulated by strict codes of conduct and we are regularly updated on industry skills and knowledge.

We are members of the Royal Institution of Chartered Surveyors and provide:

  • HomeBuyer Reports
  • Building Surveys

Your house survey report will help you ensure an easy path to your property purchase.

We pride ourselves on our fast and efficient service, bringing you peace of mind through impartial, expert advice

HomeBuyer Report

The HomeBuyer Report we undertake is sanctioned by the Royal Institution of Chartered Surveyors. This survey type covers the inspection of each element of the property and will identify any major faults with the building. The report will be made available within 5 working days.

You will be informed of any urgent problems that require further, more specialised inspection.

It will also comment on:

  • Damage to timbers
  • Results of damp testing
  • Estimated rebuilding costs for insurance purposes.

The length of time the survey will take depends on the size of the property, and the extent and number of defects found. A 3 bedroom house that is in reasonable condition will usually take 2 hours.

Building Surveys

A Building Survey is a more detailed report on the condition of the property, where all accessible parts of the building will be inspected.

The Building Survey will comment on necessary repair work and the estimated costs of the repairs, and will cover both major and minor defects. This survey includes damp tests, the condition of any damp proofing, damage to timbers, the condition of insulation and drainage, and technical information about the property’s construction.

You will also be recommended any further inspection needed.

White Horse Surveyors Ltd provide house surveys in Bath

Customer Reviews

White Horse Surveyors Ltd - South East & Home Counties

Average service quality  

Average value for money

4.6 out of 5.0 based on 177 reviews

Service quality

Value for money

on

Excellent value for money. Survey done within a few days and report sent to me a few days after. Good service

Service quality

Value for money

on

I probably won't win the Amazon voucher for my honesty but I feel it is important. The surveyor arranged to visit the property without my saying go ahead with the survey. When I complained they said if I didn't want the survey they would abort it but I would still have to pay £100 admin costs.I was also reminded I was getting a reduced online price. The survey itself was informative though customer service was poor.

We apologise for the poor customer service that you have received and we will address the points raised with the General Manager as a matter of priority.

Service quality

Value for money

on

The service was good the surveyor rang me from the property to discuss my thoughts and the survey arrived on time with photographs.

Service quality

Value for money

on

Great service from White Horse, in communication all the way and answered any questions swiftly. Report was thorough and clear.

Service quality

Value for money

on

The survey was good but due to admin problems it took too long to come to us, causing extra stress with the need to keep chasing it up. After 10 days we still do not have a hard copy of the report.

I apologise and I shall pass your name onto the typing team and have them send you out a hard copy.

Service quality

Value for money

on

White horse quoted the cheapest price so I was slightly worried however they were excellent. The communication was excellent, a date was arranged really quickly. On the day of the survey I was phoned by the surveyor who gave me a verbal report of his findings - which I found really useful. The report was produced within the 7 days promised and was very thorough. I was also able to easily get hold of them to ask follow up questions with very detailed answers.

Service quality

Value for money

on

We found the company very customer orientated and professional. They were very clear about time scales and kept to them. Communication was good and the report which was very thorough was received promptly. Telephone contact was made the day after the survey completed and issues explained. We would rate this service as excellent.

Service quality

Value for money

on

I chose this White Horse as they had a middle range quote & hoped for the best as I have not used a surveyor for many years. I was extremely happy with the service and received a telephone report on the day of the survey which enabled me to negotiate a discount. I will recommend White Horse to my friends & family.

Service quality

Value for money

on

Always quick to respond and small issue was quickly rectified by them. Very friendly and delivered on time.

Service quality

Value for money

on

Yes, efficient and helpful