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4.7 out of 5.0 based on 88 reviews

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Heyes Chartered Surveyors

Heyes Surveyors head office is located in Manchester, with offices also located in Birmingham, West Midlands and Amersham, BuckinghamshireAll our Surveyors are local to you, working from their home address and have extensive knowledge of the areas in which they work. 

We are experts in providing Building Surveys, Homebuyer Reports and Residential Valuations. We provide quality reports and a quality service with effective aftercare and customer service. Our services are available throughout England and Wales but we mainly concentrate on Northwest & North Wales, Midlands, London & the Home Counties and Yorkshire.

We are Regulated members of the Royal Institution of Chartered Surveyors (RICS) bringing you peace of mind:

  • All our Surveyors undertake regular Professional Development Training
  • We are fully insured with Professional Indemnity Insurance
  • We operate an effective complaints handling procedure
  • All our surveyors are qualified with either FRICS, MRICS or AssocRICS designations.
  • Our office staff are customer service focussed
  • We provide a no jargon, easy to understand service
  • All our Reports are endorsed by RICS and we use the RICS Home Survey format

 

RICS Building Surveys

A full building survey is a detailed report on the condition of a property. Each accessible part of the property is inspected and any necessary repairs and anticipated costs will be identified (cost of repairs is available at an additional cost). A valuation is not included but we are able to provide one for an additional fee. 
 

. The building survey covers the following:

  • Major and minor defects

  • Possible cost of repairs

  • Damp tests and timber damage

  • Condition of damp proofing, insulation and drainage

  • Technical information and materials used

  • Recommendation for further inspections

The length of time the inspection takes is dependent on the size of the property and the extent of any identified defects. Typically a three-bedroom house in reasonable condition will take from 3 hours. The report will then be made available within 7 working days. If you advise us that the property needs modernisation or is a renovation project, then these timescales may increase due to the extra time needed to carry out the survey and write up the report. We will advise further on instruction.

RICS HomeBuyer Report

  • Inspection of each element of the property

  • Identification of any major faults

  • Identification of urgent problems that may require further inspection

  • Damage to timbers

  • Results of damp testing within the walls

  • Estimated cost of rebuilding for insurance purposes

The length of time the inspection takes is dependent on the size of the property and the extent of any identified defects. Typically a three-bedroom house in reasonable condition will take from 2 hours. The report will then be made available within 5 working days.

Customer Reviews

Heyes Chartered Surveyors

Average service quality  

Average value for money

4.7 out of 5.0 based on 88 reviews

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The survey did not include a valuation for the property.

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Good communication, quickly booked in and survey seemed appropriately comprehensive. We went with cheapest but was excellent in customer service. Did what we needed. .

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They are the best kind straight to the point did not waste time at all

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Very thorough report done

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Additional costs and time were added to the original quote. The surveyor didn't know what to expect when he arrived at the house, even though all details had been passed on to the company, just not to him (apparently). Some of the survey is clearly just copied and pasted from others and generic sentences, but some of the information was useful.

Many thanks for your Feedback, Jamie our Surveyor, carried out a more than thorough survey of the property and looking at the time he spent on it, it was more than we would normally. The survey and report is there to identify and provide you with the tools in which to make an informed decision, in the buying process, which we assume this has provided. The report does not appear to have been copied and pasted but as with most report writing, each author has his/her own skills in report writing and there will be an element where the author has used a useful description from a previous property of a similar condition, type and age. I have spoken to Jamie, and with your permission, he is happy to give you a call to discuss the report and its content. Please do give us a call so we can deal with it under our normal service levels.

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Service was excellent. So good, in fact, that after the survey on the first property highlighted so many problems that I withdrew from the purchase, I used them again on the next property. Reports were available exactly when they said they would be, and when I needed to contact them they were responsive through both email and phone calls. Best of all they were the cheapest I was quoted.

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Got it done really fast

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The report was very detailed, I was very happy with their professionalism and the way the report was written. I have never received such an accurate report before.

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The report was very detailed, I was very happy with their professionalism and the way the report was written. I have never received such an accurate report before.

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Excellent from start to end.