4.5 out of 5.0 based on 12 reviews
Up to 4 instant quotes from Chartered Surveyors
Average service quality
Average value for money
Value for money
Anonymous on 15 Jan 2019
Initial service was great and survey was carried out timely and had an informative phone call afterwards to talk me through the main issues, however the report itself was 4 days overdue with no communication or response to emails. Only when I phoned the surveyor himself did I receive an explanation - I wouldn't have minded the delay if they'd been upfront about this.
There were no photos included in the report, and only upon request was I given access to a Dropbox folder with them in, which wasn't an ideal setup. I would have been useful to know this in advance.
The report itself was very comprehensive however, and actually enabled me to ultimately decide to pull out of the sale after the urgent repairs noted within it kept rising in cost, so in that sense it saved me a lot of money in the long term. It's just a shame the experience was let down by poor communication.
Lorna T on 13 Sep 2018
Report sent within the promised time frame
Disappointed on 31 Aug 2018
Disappointed with the service we received. Our report had mistakes in that could have been easily rectified through online research. When I let them know, I felt my complaint wasn't addressed.
Sue on 20 Aug 2018
No further comments
Paul on 24 Apr 2018
Both Jason and Claudette were exceptionally helpful and prompt, stuck to our agreed timeframes and spent a good deal of time after I received our survey going through the detail to ensure I understood it to move forward with our sale. Highly recommended.
Dennis on 11 Feb 2018
Demo on 10 Feb 2018
Very helpful.saved me a lot of money finding a problem with the property that I did not see.money well spent.
Andi on 27 Apr 2017
Very competent, thorough, efficient professional and good value for money. I would definitely recommend.
Sava on 7 Nov 2016
Great Service!! Report was timely and informative. A******
Movingon on 17 Jun 2016
The survey was arranged and carried out quickly. The Surveyor telephoned and discussed his findings regarding the property with me prior to receiving the report in writing a few days later. This enabled me
to quickly make a decision to progress the purchase of the house.
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14B Chequer Street
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