4.7 out of 5.0 based on 64 reviews
Up to 4 instant quotes from Chartered Surveyors
Based in London and covering the Home Counties, London and County Surveyors have been established for 20 years. Our team of RICS regulated Chartered Surveyors belive in the 'old fashioned' approach - we want to make our clients feel well looked after, having received an efficient, professional and friendly experience.
Outside of our residential services, we also offer commercial building surveys, dilapidations and party wall.
We are happy to offer free initial advice, so if you're not sure what kind of survey you need, or how to proceed, please do get in touch.
London & County Surveyors Ltd
Average service quality
Average value for money
Value for money
Helen on 25 Sep 2018
Excellent service, high quality report (my father is a retired architect and he was impressed with the thoroughness) and very good value.
Anonymous on 6 Jul 2018
length of time to obtain report
All of the team in the office are really quite taken aback by your review. You instructed us to undertake an RICS HomeBuyer Report, which was undertaken and the report was issued within 4 working days, which is in line with our terms of engagement. I understand that you called our office the day after the survey had been undertaken demanded that it be issued immediately. You were very rude to a young member of our admin team, but I am very proud of the professional manner in which she dealt with your abuse. We ask for 5 working days to prepare a report and this is clearly stated when we are instructed. This allows sufficient time for the survey to prepare site notes and photographs then to consider their findings before preparing the final report. In our view, it is not possible to issue professional and considered advice within 24 hrs of completing the inspection as you demanded.
Bill on 1 Jul 2018
Surveyor didn’t say why the central heating and hot water boiler could not be tested.
Otherwise they were very efficient and thorough.
sheaves on 12 Jun 2018
Quick, prompt replies to emails and an excellent Homebuyers report. Also very competitivly priced, would certainly use again.
JCH on 31 May 2018
We found it very straight forward to arrange and have our survey carried out. The survey was very good and we were very satisfied with it.
However the follow up service was appalling. We had a couple of queries, but were unable to speak to the surveyor.
It took him 2 weeks to reply to our queries, by which time it was too late to be of any help with our house purchase.
Also, we were given to understand, by our vendors (which we obviously cannot confirm) something was said during the survey which hugely compromised our negotiations.
I think it's a very important to be able to discuss, directly with the surveyor, any queries and in my experience this has always been part of a survey service. London and County did not provide this.
I understand that the price they charge is very competitive, which we're very pleased with and gladly accepted, however with hindsight we feel we would rather pay the extra and receive a better follow up service.
We will not be recommending this company.
Firstly, we are happy that you found the process of booking your survey to be straight forward and the survey report was to your satisfaction. We are also sorry that you found our follow-up service not to your complete satisfaction. I have looked into this and can confirm that your surveyor did in fact try to call you on the provided mobile phone number to discuss your queries, our call log shows that he called several times and each time he was unsuccessful in getting through, it was almost as if the call was rejected and not answered. Also, your queries were explicitly dealt with in the report in any case and seemed to be more general comments as opposed to actual queries – in any event, I am satisfied that your surveyor responded to you in a timely manner. Turning now to your allegation that the surveyor somehow compromised your position, you have not provided any details on this and therefore it is very difficult for me to comment. However, the surveyor in question refutes this accusation entirely.
Fhui on 18 May 2018
Prompt reply, good service.
Hanna on 13 May 2018
Our enquiry was responded to very fast, and Deborah was quick to arrange the survey and great at keeping us in the loop. We received the survey report in the schedule promised, with comprehensive detail and notes. Great value for money.
Laurence on 4 Apr 2018
Very quick to arrange survey and good communication throughout. Would recommend.
Katherine on 8 Mar 2018
Great service and value for money. We had a full building survey carried out, it was arranged quickly and the report was received in the time advised (1 week from survey), was very easy to understand and useful for budgeting costs.
Anonymous on 1 Mar 2018
Very good and efficient service.
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14B Chequer Street
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