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Customer ratings

4.5 out of 5.0 based on 26 reviews

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Wordsworth Surveyors Ltd

 We are proud to tailor each report to our client, making sure they get the information they need. We give firm, professional opinions about defects and possible remedies and risks. Our goal is to ensure that our clients receive all of the information they could possibly need to make an informed decision about a property.

As RICS regulated surveyors, we are held to rigorous high standards, and undertake all of our services in a friendly and professional manner.

We offer a range of services:

  • Building Survey
  • HomeBuyer Report
  • Condition Survey
  • Specific Defect Survey
  • Market Valuation

Please do get in touch with us for more information, as we're always happy to advise on the right kind of service for you.

Customer Reviews

Wordsworth Surveyors Ltd

Average service quality  

Average value for money

4.5 out of 5.0 based on 26 reviews

Service quality

Value for money

on

Final report was well produced and covered everything.They turned up at the correct time and carried out the survey efficently. Customer service was shocking.There was a complete lack of communication and 4 e-mails from me went un-answered. I WAS TOLD THE REPORT WOULD BE READY BETWEEN 5-10 DAYS this did not happen it took 13 days .I had no idea why there was such a long delay.The clerk who was answering the phone also had trouble contacting the surveyor to find out what was going on.

Thanks for your feedback. I have reviewed your instruction and confirm that we let you down on the communication side. It has been an unusually busy time, but our service to you was well below the standard we strive for. I am glad the report was satisfactory and wish you all the best.

Service quality

Value for money

on

Very happy with the survey, but response to emails, especially after survey completed asking follow-up questions, has not been as good

Thanks for your feedback. The last few months are the busiest we have ever been and overwhelming at times. As a result, the communication with a couple of clients has been poor and I apologise. We will strive to implement a better system for dealing with clients once the survey is completed. I wish you all the best with the purchase.

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I was extremely pleased with my home buyers report; it was very informative and thorough and readable. It made sense to me. It was a very good price.

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I needed a quick and efficient turnaround and that’s what I got. Good communication and thorough appraisal of the property and it’s value.

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I was provided with a good report which highlighted some important points we had not considered.

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I would highly recommend Wordsworth, very clear and fully covered to make an informed decision

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Great company. Very prompt and professional.

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Unfortunately cannot recommend - Was at the property for approximately two hours for a building survey. Little to no communication, building survey delivered weeks after agreed date, it would appear was happy to ignore issues until flagged at the RICS level. Sadly this also makes me question the quality and the value of the report. Disappointing.

Service quality

Value for money

on

Friendly, efficient and professional service. Jemma answered all queries promptly. Our Home Buyer Report was clear, concise and comprehensive.

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The survey was arranged efficiently and quickly. I submitted some specific questions which were not responded to initially and I had to chase for both the report and responses to my questions. Both of which were responded to. Overall it was ok and the report is fine although I was disappointed that the areas I requested additional focus on were not particularly addressed.