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  • White Horse Surveyors Ltd (London)
  • Founded: 2006
  • Joined reallymoving.com: 2006

Customer ratings

4.3 out of 5.0 based on 43 reviews

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White Horse Surveyors Ltd (London)

White Horse Surveyors are located in Chippenham, Wiltshire with offices in London; we are experts in providing Home Buyers reports and Building Surveys. We work on behalf of mortgage providers and purchasers in order to provide valuation and surveys to enable property purchases. We pride ourselves on providing a fast, reliable and "thoroughbred" service, delivering surveys to ensure an easy path to purchase. We are members of the Royal Institution of Chartered Surveyors (RICS) bringing you peace of mind.

Customer Reviews

White Horse Surveyors Ltd (London)

Average service quality  

Average value for money

4.3 out of 5.0 based on 43 reviews

Service quality

Value for money

Doris on 23 Jun 2017

Anthony, the surveyor was very thorough. He called me when he was still at the property and gave me feedback, he also asked if there was anything more I wanted him to check. He answered all my questions and I felt this was very good value for money.

Service quality

Value for money

lucy on 20 May 2017

Excellent service. Very fast appointment booked the next working day. Surveyor called me within 24 hours with preliminary results which was fantastic.

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Value for money

dido on 29 Apr 2017

Fast, efficient, courteous

Service quality

Value for money

Buyerkp on 20 Apr 2017

Very efficient and professional process. Very quick at processing the booking through to receiving final report.

Service quality

Value for money

Kavita on 13 Apr 2017

The surveyor was very professional and called us before the survey to ask for any questions we might have. He also called us after the survey and went through depth of the findings.

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Value for money

Dee 611 on 9 Mar 2017

Great service, very much provide a person touch which is unusual for a large firm. Always responsive and great survey with detail to be able to make decisions. Very highly recommended

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Value for money

Jude on 2 Mar 2017

Efficient service, thank you

Service quality

Value for money

Unsatisfactory on 27 Dec 2016

The company advised that the surveyor would give us a call after the survey had been carried out to give us a brief report on what needed to be fixed and the rough costings. We were moving in the week of Christmas and therefore were on a tight deadline. The surveyor called us but when we asked for more information on the issues he had found, he said you would need another report or that he didn't know. This was the top report costing £500, so for the surveyor to say he didn't know or that we would need another report was very unsatisfactory.

We are very sorry that you felt our service fell below standard. As discussed with you earlier, if you wish to have another phone call from the Surveyor to discuss your report, we would be more than happy to arrange that for you or if you would like to discuss about this to a member of our Senior Management, please do not hesitate to contact us on 01249-444465/569010.”

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Value for money

EdtheTed on 16 Nov 2016

Efficient and professional

Service quality

Value for money

Barty on 15 Nov 2016

Great value for money, would recommend.