4.3 out of 5.0 based on 43 reviews
White Horse Surveyors Ltd (London)
Average service quality
Average value for money
Value for money
Doris on 23 Jun 2017
Anthony, the surveyor was very thorough. He called me when he was still at the property and gave me feedback, he also asked if there was anything more I wanted him to check. He answered all my questions and I felt this was very good value for money.
lucy on 20 May 2017
Excellent service. Very fast appointment booked the next working day. Surveyor called me within 24 hours with preliminary results which was fantastic.
dido on 29 Apr 2017
Fast, efficient, courteous
Buyerkp on 20 Apr 2017
Very efficient and professional process. Very quick at processing the booking through to receiving final report.
Kavita on 13 Apr 2017
The surveyor was very professional and called us before the survey to ask for any questions we might have. He also called us after the survey and went through depth of the findings.
Dee 611 on 9 Mar 2017
Great service, very much provide a person touch which is unusual for a large firm. Always responsive and great survey with detail to be able to make decisions. Very highly recommended
Jude on 2 Mar 2017
Efficient service, thank you
Unsatisfactory on 27 Dec 2016
The company advised that the surveyor would give us a call after the survey had been carried out to give us a brief report on what needed to be fixed and the rough costings. We were moving in the week of Christmas and therefore were on a tight deadline. The surveyor called us but when we asked for more information on the issues he had found, he said you would need another report or that he didn't know. This was the top report costing £500, so for the surveyor to say he didn't know or that we would need another report was very unsatisfactory.
We are very sorry that you felt our service fell below standard. As discussed with you earlier, if you wish to have another phone call from the Surveyor to discuss your report, we would be more than happy to arrange that for you or if you would like to discuss about this to a member of our Senior Management, please do not hesitate to contact us on 01249-444465/569010.”
EdtheTed on 16 Nov 2016
Efficient and professional
Barty on 15 Nov 2016
Great value for money, would recommend.
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14B Chequer Street
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