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4.6 out of 5.0 based on 113 reviews

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Heyes Chartered Surveyors

 

Heyes Surveyors are an independent, RICS regulated Chartered Surveyors, with over 35 years professional experience. Whilst our head office is based in Manchester, we also have offices in Amersham and Birmingham. We employ local surveyors who have first class knowledge of their areas. We make sure that our reports are not only delivered efficiently (5-7 working days) but that they are clear and easy to understand. We are always happy to answer any questions you may have.



We are experienced in providing Building Surveys, Homebuyer Reports and Residential Valuations. We provide quality reports and a quality service with effective aftercare and customer service. Our services are available throughout England and Wales but we mainly concentrate on Northwest & North Wales, Midlands, London & the Home Counties and Yorkshire.

Being Regulated Members of the Royal Institution of Chartered Surveyors (RICS) brings you peace of mind:

  • All our Surveyors undertake regular Professional Development Training.
  • We are fully insured with Professional Indemnity Insurance.
  • We operate an effective complaints handling procedure.
  • All our surveyors are qualified with either FRICS, MRICS or AssocRICS designations.
  • Our office staff are customer service focussed.
  • We provide a no jargon, easy to understand service.
  • All our Reports are endorsed by RICS and we use the RICS Home Survey format.

 

RICS Building Surveys

A full building survey is a detailed report on the condition of a property. Each accessible part of the property is inspected and any necessary repairs and anticipated costs will be identified (cost of repairs is available at an additional cost). A valuation is not included but we are able to provide one for an additional fee. 
 

. The building survey covers the following:



  • Major and minor defects



  • Possible cost of repairs



  • Damp tests and timber damage



  • Condition of damp proofing, insulation and drainage



  • Technical information and materials used



  • Recommendation for further inspections



The length of time the inspection takes is dependent on the size of the property and the extent of any identified defects. Typically a three-bedroom house in reasonable condition will take from 3 hours. The report will then be made available within 7 working days. If you advise us that the property needs modernisation or is a renovation project, then these timescales may increase due to the extra time needed to carry out the survey and write up the report. We will advise further on instruction.

RICS HomeBuyer Report

  • Inspection of each element of the property



  • Identification of any major faults



  • Identification of urgent problems that may require further inspection



  • Damage to timbers



  • Results of damp testing within the walls



  • Estimated cost of rebuilding for insurance purposes

The length of time the inspection takes is dependent on the size of the property and the extent of any identified defects. Typically a three-bedroom house in reasonable condition will take from 2 hours. The report will then be made available within 5 working days.

 

Customer Reviews

Heyes Chartered Surveyors

Average service quality  

Average value for money

4.6 out of 5.0 based on 113 reviews

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Good service!

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Good service, quick turnaround, polite staff. Very happy.

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Very responsive- when I asked to find out details of survey she put me in touch with the surveyor Would suggest that they provide the approximate costs involved

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Good communication after an initial glitch with email problem

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No further comments

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It wasn't delivered on time and we received no explanation for the delay. But really moving helped to get lots of interest, I had loads of phone calls over the next couple of days.

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We have used this form x2. The first time our surveyor went sick so our report was delayed. We have them the benefit of the doubt as we all get sick from time to time. The second time we were again told our report would be delayed as our surveyor (the same guy as last time) was very. Busy!!! When my husband rang he was met with s very flippant attitude, which changed to rudeness when my husband was not fobbed off. We complains to the sales manager steph Tilley who said she would deal with this man immediately and she couldn't apologise enough. Moving on we got our report. 2 days later we visited the house we intended to buy and noticed droppings and dead flies in one of the lounges. When we queried why this had been missed from the report with Heyes coveyancing they said the MD would look into this and get back to us asap. A week later we rang and emailed the company and the MD. we received an email saying they hadn't had a chance yo speak to the actual surveyor who did our report. A week later we emailed for an update. No response. We then had a pesticide company exam the droppings and thankfully they are not vermin. I emailed Heyes conveyancing and let them know. 3 weeks on we still had no response. Overall this companies lack of communication has left us with a very bad taste.

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The survey did not include a valuation for the property.