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Customer ratings

4.6 out of 5.0 based on 143 reviews

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Banbridge Surveyors Ltd

Banbridge Surveyors Ltd is a Horley based firm of surveyors who have an extensive knowledge of the property industry. We are a family run company with over 35 years of experience in completing surveys for residential and commercial property purchases. Since this time we have gained a wealth of expertise in the both the field of surveying and the local area.

We provide a surveying service in and around the London and Home Counties area, including:

  • Sussex (central, east and west)
  • Greater and Central London
  • Surrey
  • Medway
  • Berkshire
  • Kent
  • Hampshire

We are a small team of motivated, professional surveyors operating in a friendly and helpful manner throughout our dealings with our clients. We ensure we are approachable and available for contact – providing advice and further information where required.

The surveyors at Banbridge Surveyors Ltd have the appropriate training to offer each of our clients a service that is the best available. We are independent to Estate Agents or Lending Institutions so we are working exclusively for you – our client.

The services we can carry out include:

  • Residential and Commercial Valuations
  • HomeBuyer Reports
  • Building Surveys (including Historic Building Surveys)
  • Pre-Purchase Walkabout Inspections
  • Party Wall Agreements

We can also provide a wide range of additional professional services. We will discuss with you your requirements and needs and ensure we are providing a service that will fulfil them.

All of the reports we issue will be written in plain English and we will reduce the stress of house purchasing by explaining the processes at every stage with professional advice and in a language that is easy to understand.

Whether you are a first time buyer or extending your property portfolio, we will guide you through every aspect of the home buying experience with our personal and helpful service.

Banbridge Surveyors Ltd are Chartered Surveyors in Redhill and the surrounding area.

Find out more about house surveys in London and what your surveyor will investigate.

Customer Reviews

Banbridge Surveyors Ltd

Average service quality  

Average value for money

4.6 out of 5.0 based on 143 reviews

Service quality

Value for money

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Martin spent a long time talking to me on the phone, pre-survey. He was so helpful, encouraging me to look further into things, even though it meant that I did not end up using his services, as I withdrew from the purchase. I would definitely use this company when I do find another property.

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Communication was poor, we tried to find out when the survey would take place and when we would receive the results but trying to get an answer took a lot of effort and time. In the end it took two weeks for the survey to be carried out and another two weeks for us to receive the report. The main problem was that it was so difficult to get any idea of the timescale.

The delay in booking the survey was entirely down to vendor/agent agreeing access, and that I was dealing with the client and her partner (not sure they both communicated with each other!) we had to re schedule the appointment (although the property was empty.) The client had same day feedback with an overview and a follow up conservation with myself that will prove to be invaluable! To speed the report along we produced a written overview report whilst the main report was being produced. Costings were required for the report and these take time to compile from outside contractors. I am extremely disappointed that our client feels let down as clearly in this case the free report and advice has saved them in excess of £10,000. I am committed to excellent customer satisfaction and will do all I can to put matters right where possible; In this case there is little I can do.

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Highly recommend, very courteous, prompt and efficient. We are very happy with the service provided.

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Martin was exceptionally friendly as well as professional. He kept us well-informed about the state of the survey (phoning up on the afternoon of the visit to report back), as well as explaining it in jargon-free terms. This was not just a dumbing-down either; I learned a lot about the nature of house construction and what was actually tested, too. It is worth mentioning that without secretary support it took a few days to set up the initial appointment, and to get the report back, so they would not be the best choice for anyone who needed a lightning-fast turnaround. For anyone else though, I would not hesitate to recommend them.

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Very thorough and a pleasure to deal with - will definitely use again.

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Hard to get in contact with but extremely helpful when was able to make contact. Very approachable. Made a mistake on the survey.

This comes as a surprise: the mistake was our assumption there was only 75 years remaining on the lease, when in fact there were many more years. (not disclosed to us) Once I was made aware of this the report was corrected at once and re sent. (same day) I was not aware our client was in any way unhappy, in fact quite the opposite. We are a busy private practice and sometimes its just not possible to be available at all times. I am committed to excellent customer service and do all I can to ensure our surveys are accurate in every detail.

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Excellent, prompt service. Very helpful and knowledgable.

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Although my intended house purchase did not complete, I am glad that Banbridge Surveyors did the survey and gave me advice. I did phone Martin on 3 days to discuss my concerns and he spent plenty of time helping me. This firm really do give a true personal service and I would have no hesitation using them again or recommending to friends

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No further comments

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Excellent and friendly service. The supplied report was comprehensive and in understandable plain English. It also came with some very helpful background material and technical explanations.