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4.6 out of 5.0 based on 27 reviews

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BHL Surveyors

BHL Surveyors are a small firm of Chartered Building Surveyors operating within the North London and Enfield postcode areas from our offices in Southgate, North London.

We offer our variety of surveying services in London to buyers and sellers of residential and commercial buildings, such as retail property, offices and hotels. Our wide experience in the property sector ranges from minor housing work to multi-million pound development projects.

In the 40+ years we have been working in the property industry we have gained a great local knowledge of the properties in the area and practical experience providing surveys to a range of different individuals and companies.

We are a dynamic practice of Chartered Building Surveyors supplying a fast, personal surveying service that is tailored to the individual needs of our clients. We ensure the greatest attention to detail to given to each of our surveys – offering professionalism and excellent customer service each step of the way.

We go that extra mile to give our clients an efficient, helpful and courteous service that they would be happy to recommend whilst maintaining an affordable price.

We offer Building Surveys, Homebuyers Reports and also undertake Valuations on the behalf of major lenders and buyers without a mortgage. Surveys are generally booked 3 days from instruction and reports follow 5 to 7 working days later.

We can also offer Energy Performance Certificates for house sellers and advice on party walls, dilapidations and project management.

 We can provide updates on your survey by:

  • Text message
  • Electronic Reports
  • Digital photographs
  • Floor plans

Important or urgent comments will be discussed with you prior to you receiving the full, thorough report to ensure that you are up to date and aware of any areas that may be of concern. We will provide you with on-going support throughout the process.

The directors at BHL Surveyors are members of the Royal Institution of Chartered Surveyors and, as a company, we are fully committed to the regulations and standards set out by this body.

BHL Surveyors - One of our surveyors in North London

Customer Reviews

BHL Surveyors

Average service quality  

Average value for money

4.6 out of 5.0 based on 27 reviews

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Quick, prompt service. Very thorough survey, given restricted access.

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A very efficient and helpful process throughout

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The survey itself was fine; however we waited almost 3 weeks to receive the report, despite repeated chasing, and despite BHL's promise to deliver a preliminary report within 2-3 working days and the final report within 7-8 working days. Several texts and emails politely requesting an update as to when we could expect to receive the report received no reply.

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Seems to be organized and achieved what the clients wanted.

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They were quite quick in giving a quote and booking in the survey appointment and getting the survey done. However it was all down hill after that. Took almost 5 days to get a brief verbal report vs committed time of 2 days. Phone calls and emails weren't returned and it took over 10 days to get the complete report emailed (vs 7 working days). Given the fact that we had chosen them excuse of time limitations and a quick turn over time and discussed this on every correspondence, it was almost 2 weeks after the survey when we received the email. To date we have still not received a printed signed report copy. I would definitely never recommend this company to any of my friends! very disappointed!

We always regret a client not having a positive experience of dealing with us but at the same time, at instruction it is made clear what we will deliver and in return what we expect, i.e. the survey fee is due on instruction but we do not take payment over the phone. The survey took place within the timescales promised and we promise to provide feedback of important points that need to be brought to your immediate attention – there were none on this occasion. We also make ourselves available to answer further follow-up questions from solicitors’ enquiries. This was all done in good faith without payment at this stage. The report was not started until after chasing and receipt of the survey fee, 7 calendar days after instruction and the report was emailed to the client in keeping with the timescales set at instruction after this point.

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I am very impressed with BHL Surveyors. From the initial phone conversation I had explained to Michael our situation and his understanding of our matter was conveyed in our report perfectly. I felt like I was encouraged to save my money so trusted his advice. He did not let us down! Very fast, very thorough and very good customer service. Thank you to Michael and your team!

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Great service and prompt responses from BHL. Thorough inspection and Michael supplied us with initial comments which were flagged up as RED so we could start addressing them before we were supplied with the final report. This helped us to get things swiftly moving. Good quality photos were also supplied and price of service was very competitive. I would highly recommend BHL to people I know.

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I contacted Michael following a troubling statement in a house search arried out as part of a potential property purchase. Michael listened carefully to my situation and alayed my concerns, recommending to "save my money" rather than carry out an unnecessary survey. Needless to say, I am very impressed with the attitude shown by BHL and would recommend them as a company showing a desire to give value for clients, rather than simply taking money with no client benefit. Michael, thank you again!

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Good reaction, practical

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Just Perfect.