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4.8 out of 5.0 based on 95 reviews

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D.V.E. Surveyors

Practice of multi discipline Chartered Surveyors with three directors and three offices covering the north of England specialising in all aspects of residential and commercial surveys with particular reference to Homebuyer Reports, Building Survey Reports and Valuation Reports. We tailor our services to suit the client's requirements and provide a speedy turnaround of reports.

D.V.E. Surveyors - A Lancashire Surveyor

Customer Reviews

D.V.E. Surveyors

Average service quality  

Average value for money

4.8 out of 5.0 based on 95 reviews

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Good service

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Amazing service and responses

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Initially we were very impressed by David’s quick response to emails and competitive pricing and good reviews on the site, but unfortunately our experience after booking David to do our survey was poor. The survey was delayed by a week in receiving it and during this time David was basically uncontactable. He did not respond to multiple emails or phone calls (to both the landline and mobile numbers) and when my husband finally got through, he was met with a rather rude woman who did not apologise for our wait and her only excuse was ‘David is very busy’ - to which I would question, why has had taken on more than he can handle then. When we received the survey, it wasn’t the easiest to read, however David did then go through it with me over the phone which was helpful. Unfortunately the roof was highlighted as a problem so we arranged for a roofer to come and do a quote of the work that needed doing but when he came, there was apparently no issues. This delayed our purchase even longer. I would like to say that we are not unreasonable people and would have been very understanding of any delays as we recognise that the housing sector has been incredibly busy recently. However, to not have any contact or explanation from David was very poor and for this reason we would not recommend.

I acknowledge the response above and would apologise for the delay in responding to the client in the past through the abnormal environment Surveyors are working under in this post Pandemic era and I will take on board the issues raised for future professional and work purposes.

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Very helpful and gave good advice

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Highly recommended. David's survey was extremely thorough. As a first-time buyer, I had a lot of questions and he was very happy to explain everything. Excellent value for money.

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David was pleasant and professional throughout. He was clear about when the survey would take place and kept to his promises. He telephoned me after the survey so we got his opinion on the property very quickly. He missed the deadline he set himself for providing the written survey report by a couple of days, but he kept us up to date throughout so we knew what was happening. He was happy to speak with us after the report was issued to help clarify things for us exactly, that was really useful. The substantive parts of his survey were clear and helpful, there were a few minor factual inaccuracies but nothing at all that impacted on what was most important, i.e. is the house we plan to buy in a good state of repair and structurally sound. David has a wealth of experience and we had confidence in him. He made a good impression on the people we are buying from too, he is very courteous.

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David provides an excellent 'old school' service which is both methodical and thorough. He was happy to answer any questions I had after I received the report and overall I would highly recommend if you are looking for a well balanced and detailed property survey.

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Efficient

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David was great, very thorough and for a great price

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So far very professional and keeping me appraised of actions undertaken.