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Customer ratings

5.0 out of 5.0 based on 3 reviews

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RE: Structure Building Consultancy

Restructure is an independent building consultancy, based in Newcastle upon Tyne. We provide clear impartial advice within the reports that will make you aware of any important issues or risks with the property. Reports use the RICS rating system to ensure that you can easily identify the most serious issues. Photographs are also used throughout. If required, we can include any issues within the report that you are specifically concerned about and respond to any queries you may have afterwards.

Customer Reviews

RE: Structure Building Consultancy

Average service quality  

Average value for money

5.0 out of 5.0 based on 3 reviews

Service quality

Value for money

on

Ross was brilliant. He was quick to initially respond to my enquiry through reallymoving and was extremely helpful in providing me with information about the different surveys on offer. He was quick to book in the survey and arranged it directly with the vendor of my property which saved me getting involved. The full building survey report was received within 48 hours of the survey being conducted which was very impressive. The report itself was detailed, full of photos to help identify what was being discussed in the report and he was happy to respond to my follow up emails and offered a phone call if needed (which I didn’t as it was so well explained and detailed). I couldn’t recommend him enough. First class.

Service quality

Value for money

on

Excellent communication and very quick at carrying the survey and providing the detailed report.

Service quality

Value for money

on

I chose Ross to provide my survey because he initially came across as professional, friendly and helpful. His communication was excellent at all times - very reassuring for a first time buyer. He called me back promptly and talked me through the services he could provide with no pressure or obligation to use him. He confirmed with me once the survey date had been booked with the vendor (just 3 days after I instructed him), gave me the time to ask him to look at specific things before he conducted his survey, talked me through the results of the survey on the day and I received his full written RICS Building Survey within two full working days of him conducting it. Not only that - his price was the cheapest. I cannot recommend him highly enough for his professional and personable approach.