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Customer ratings

4.4 out of 5.0 based on 22 reviews

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Britannia Fleet Removals

Britannia Fleet Removals in Liverpool, founded over 40 years ago, is a BAR registered company with the depth of experience, practical assistance and good old-fashioned courtesy to help you enjoy a smooth transition to your new home.

Moving home is often ranked as one of the most stressful life experiences, but with Britannia Fleet Removals it doesn’t have to be. We offer useful, sound advice, and have the reliability and capacity to meet your needs to ensure you face your house move with excitement.

We are dedicated to giving every home mover a successful house move.

We operate across the North West of England, so whether you are moving house locally or nationwide from Liverpool, Blackpool, Preston or Warrington, we can help you with your removals.

We provide a variety of moving home solutions, including:

  • UK Removals
  • Storage Facilities
  • European Removals
  • International Removals

We take the time to discuss and understand your requirements to supply you with a house move that is specifically designed to meet your needs. You will be kept up to date up to and during the move, to ensure all your queries are answered.

All our moves are undertaken by experienced professionals with the practical knowledge to foresee any problems before they occur. The will arrive on the day punctually and well-presented.

Our vehicles are modern and regularly serviced, and our equipment is well-maintained. If you select our packing service, your items will be kept safe using the latest specialist packaging materials, and your home will be safeguarded using protective covers.

You can be confident your items will be loaded, transported and unloaded securely and correctly.

As a family run business, you will find the staff caring, eager to please and respectful of your property. We combine our traditional, family values with the professionalism that comes with being BAR registered; we provide a service that offers friendliness and consideration without compromising on expertise, skill and training – making us one of the most reputable and dependable companies in the industry.

Part of the Britannia Movers Group and the BAR trade association ensures that only the highest code of conduct and operational standards are applied to every removal.

We can also provide services for business moves and man and van hire in Liverpool.

Britannia Fleet Removals - One of our removal companies in Liverpool

Customer Reviews

Britannia Fleet Removals

Average service quality  

Average value for money

4.4 out of 5.0 based on 22 reviews

Service quality

Value for money

on

The guys and there were 3 did an excellent job and were very helpful and obliging. They really worked very hard and that was appreciated. Thank you Guys A+++++

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The guys who helped us move were very helpful on the day and well organised

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Really great company, very responsive and flexible when booking, a named contact throughout and fantastic service on the day. Movers were friendly, respectful and skilled - would recommend.

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No further comments

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They have been excellent so far.

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on

Very professional and the removal men were brilliant on the day. Very courteous and worked really hard

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We recieved a very professional service from the beginning to the end. The lads who moved us were very efficient

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So helpful and friendly but always efficient and professional. The crews who came to us were a credit to the company.

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Although probably tucked away somewhere in the T&C’s the additional waiting time charge was excessive. We paid a fee to move house and that fee should be for the day. It’s taking advantage of the system to get extra money from people! It’s not uncommon for completion to run late and this waiting fee is easy money for the firms! Not happy with the company and spoiled what would have been a good review.

Good afternoon, Thank you for your feedback. Here at Britannia Fleet we appreciate any and all feedback to ensure we are always improving. I am sorry to hear that you were displeased with our terms and conditions. With regards to your removal and the charges, we are held by the B.A.R. terms and conditions, although we did make you aware in advance about the potential waiting charges. Our crew arrived at your delivery address at 14:30 and were only able to commence delivery after 16:00, which should be 2 hours waiting charge, although we only charged you for 1 hour. The crew did not arrive back at our yard to end their working day until 20:40, which incurs additional costs to ourselves as I’m sure you can appreciate. We dislike having to charge the waiting time and avoid it wherever feasible, however with regards to your removal and the subsequent consequences, this was unavoidable. Should you wish to discuss further, please don’t hesitate to contact our office.

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on

A toy kitchen was damaged as it was not securely put on the wagon. Britannia have refused to replace or refund the cost. If this was rectified it would of been a five star review.

Thank you very much for your review. I appreciate the positive nature and would like to point out that we have offered a solution for your damaged toy kitchen by email from Amanda on 20/11/17. Should you wish to discuss further, please don't hesitate to contact the office or respond to the email please? Much appreciated.