Mr Reliable Removals & Storage

Mr Reliable Removals & Storage

In 2004 Mr Reliable Removals was formed to provide a truly honest, reliable and cost effective house and office removal service across the UK and Europe. A London based firm with an extensive knowledge base gained from working within the removals industry for a number of years, we understand how important a reliable personalised service is to you.

As well as first class service we are a debt free removal company with low overheads, which means we are able to give you excellent value for money.  As a professional organisation we are fully insured with a range of vehicles available for all household or commercial jobs however big or small.

We are the recommended company for several Estate Agents and our clients also include the NHS and local council groups.

To gain a further insight to our service, don’t just rely on our word – look at what our clients have to say on our testimonials page. We understand that moving can often be daunting but we work with you to remove the stress by:

  •          offering you a full optional packaging service
  •          supplying you with boxes, tape & bubble wrap if you require it
  •          providing you with cheerful, polite and uniformed staff
  •          unloading and loading into the rooms of your choice


Our business has grown from strength to strength from recommendation and this is how we intend to continue. Our name is not just a name, it is also our description and our statement to you.


 

Mr Reliable Removals – One of our London Removal Firms

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Customer feedback

reallymoving.com asks every customer to provide feedback on the firm they used. The reviews you see below are real and can only be submitted via a secure link. We aim to work with the best moving home services throughout the UK.

Mr Reliable Removals & Storage summary

Average service quality:
Average value for money:
Average rating: 5 out of 5 based on 70 reviews
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Service quality:
Value for money:
Average rating:
5 out of 5

These blokes were really good. Nothing was damaged or broken and I'd like to say that they went the extra mile for us.
If ever we move again I'll be looking for Jim to move us.

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Average rating:
4 out of 5

Jim and Tony from Mr Reliable Removals cleared my storage unit in about half the time it took a certain large international removals firm to fill it in the first place. At the other end of the journey, unloading into my new house was equally fast and efficient, with nothing being damaged and everything placed into the correct rooms. This, along with their prompt responses to emails & phone calls right from the initial quote stage onwards, made them a hassle-free company to deal with, and I'd definitely use them again.

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Average rating:
5 out of 5

Helpful, friendly and reliable, very hard working.

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Average rating:
5 out of 5

Jim and his team were absolutely SUPERB and their work rate and attention to detail was nothing short of excellent. Communication beforehand was always straightforward and they were all brilliant to work with; we would recommend Mr.Reliable without hesitation to friends, family and strangers alike. 10/10, five stars and full marks all round.

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4 out of 5

Jim from the start was very helpful and on the day of the move was on time . Very quickly got the impression that the job was not going to be as stressful as we thought ,thanks to Jim and his mate. He also had a card machine which was very useful as it saved us having to get cash out.

If we ever have to move again or friends. We would definitely recommend the company.

Good luck in the future Jim

Colin and Toya

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Average rating:
5 out of 5

Not only were Mr Reliable the cheapest quote, they were the only company to offer a 7.5 tonne lorry rather than a Luton van or similar. They were professional, quick, and made our move smooth and stress free. I'd highly recommend them, and would have no hesitation in using them again.

As for ReallyMoving.com, easy to use website and I received several quotes from just registering once. A word of caution, one of the companies that did contact me were quite aggressive when I said I had received a better quote. He was adamant I wouldn't get a cheaper quote than his and demanded to know who was cheaper than his company. I hung up on him when he refused to drop the issue and became aggressive.

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Average rating:
5 out of 5

Great guys, pleasant and communicative, hard working and efficient.

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Average rating:
4 out of 5

Was very happy with the guys although we had the unfortunate delays on both days due to:
1) all their crates being full of water so drying off took a few extra hours (packing day)
2) could not get to our place until 10am on move day because they were renting a truck (they do not own any more trucks apparently). This meant they did not leave our new place until almost 9pm that night.

But they worked hard, were really nice guys and did not damage anything.
kelly

Company response: On pack and move jobs we leave our crates with customers until they are ready for us to collect once unpacked. We had collected the crates first thing off another cusomer that morning which we do not normally do but they were left outside by our last customer and it had been raining so were wet. We had to clean the crates before use which we always do with each new customer on the day of the move so they are very clean for each new customer even if they were dry we would still have cleaned them. We also packed the three bed property and cleaned every crate by 4pm that day ready to move the next day. On days we are very busy we use a contract hire company for vans which we can normally collect the night before but in this case had to collect in the morning getting to the customer at 10am. We hire when needed to keep the overheads down and do not have vans costing money when not in use. This keeps our overheads down and allows us to give the best value for money to all our customers. We did finish late on the move day but in less than 11 hours we had loaded the three bed property drove to the new property unloaded into the new house and disassembled and reassembled two double beds and two double wardrobes then spent over 30 mins getting the doors two the wardrobes to line up as the customers floor in the new property was not level. Not sure why we have had these comments as they have also said we worked hard were really nice guys and did not damage anything. We will leave you to make your own mind up. Many thanks, Jim.

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Average rating:
5 out of 5

Truly excellent service, very efficient, friendly and helpful team - would definitely use them again and highly recommend them to anyone,

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Average rating:
5 out of 5

The whole team were a dream. They arrived on time and worked really hard for 2 whole days. They were polite, friendly and kind the whole time and even drank their tea on the go! The most brilliant removal team EVER.

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Average rating:
5 out of 5

In a complicated move, issues happen. It doesn't matter what the issues are, but how they are dealt with. Mr Reliable truly lived up to their name. I was kept informed at all times as to the issue, and what they were doing to fix it.

Mr Reliable worked hard, and fast, and every single item we had (including mirrors) arrived in one piece, as scheduled.

I would definitely recommend them to anyone wanting a reliable, hard working, and exceptionally good value for money removal firm.

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Average rating:
4 out of 5

Arrived late but kept in contact to let me know estimated arrival time. Move went smoothly and would be happy to use this company again.

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Average rating:
4 out of 5

They were polite and helpful to a fault. Both men were thoughful and hardworking. Couldn't ask for more.

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Average rating:
5 out of 5

Absolutely excellent service including communications

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Average rating:
5 out of 5

The website was very helpful, especially because we are from out of the country. We were very impressed with the movers that we picked. The website helped us to save money on our utilities as well.

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Average rating:
4 out of 5

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Average rating:
5 out of 5

quick reply great management and reliable

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Average rating:
4 out of 5

Your website made obtaining quotes an easy process and the removl company was great.

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Average rating:
5 out of 5

Excellent company. Fantastic removal men on the day. Very friendly and incredibly efficient.

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Average rating:
5 out of 5

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