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Customer ratings

4.6 out of 5.0 based on 276 reviews

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Cosey Homes Chartered Surveyors

 Cosey Homes Chartered Surveyors have been delivering a friendly, high quality service since 2003. We operate across the country, with offices based in Manchester, Leeds, Liverpool, Birmingham and St Helens, Merseyside.

We are accredited by Royal Institute of Chartered Surveyors as well as the Chartered Association of Building Engineers and the Chartered Institute of Building.

Our surveyors are knowledgeable professionals, able to offer a range of services:

  • RICS HomeBuyer's Survey (Level 2)
  • RICS Building Survey (Level 3)
  • RICS Condition Report (Level 1)
  • Residential Valuations
  • Specific Structural Inspections

If you're not sure what kind of survey you need, give us a call. We are always happy to chat to clients about what they are expecting from a survey, and to go through the process clearly.

Since 2003 we have served thousands of happy clients and we have just received the Feefo Gold Trusted Service Award 2018.

 

 

 

Customer Reviews

Cosey Homes Chartered Surveyors

Average service quality  

Average value for money

4.6 out of 5.0 based on 276 reviews

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They were able to fit in the survey really quickly, a definite advantage. Communication was great and I got the report in good time.

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I haven't had the report yet, but if it comes within 5 working days the company were great! I got the survey booked in within 3 weeks (which was quick compared to others) and everything went smoothly.

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Customer service was very good and always available and happy to help with any query.

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Very detailed report that saved me from buying a house with loads of hidden problems.

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Still waiting on the home buyers report. Specifically said it needed to be back within 5 days as it would impact my lending deadlines. Emailed the company at day 4 to ask if it would be ready the following day and got assurances it would be. Still waiting and overdue. Lady I spoke today was kind and friendly and said she would escalate. They hide behind "we aim for 5 days" which is fine if it wasnt so urgent. I selected them based on assurances it would be delivered within 5 days. I feel missold.

Dear Matthew, thank you for your feedback. We appreciate that time is of the essence in some circumstances and can assure you that we always endeavour to provide the report in as short a time frame as possible, however, we cannot guarantee that there will not be delays (especially if the property is larger or the survey more complex) and this is precisely why we do not make promises that a report will be delivered on or before the 5th working day. We advise upon booking that we 'aim' to deliver reports by the 5th working day, as this is the typical amount of time it takes for a standard residential home survey report to be produced, quality checked and sent across to a client; this is only a guideline however. I can see from our records that your report was delivered to you on the 6th working day. We are sorry if you feel missold, however, we do not share this view and strongly contest that you were ever provided with assurances the report would be delivered no later than the 5th working day. Kind regards, Jake Scraggs Customer Experience Supervisor

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No further comments

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First time we used them, they were great.

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Super fast service, and very efficient and helpful.

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I was extremely impressed with this company. Excellent communication, patiently answering my 'silly' new buyer queries. A thorough and detailed survey was provided within 5 working days, and the surveyor even agreed to give me a ring to help me understand some of the issues raised. I would not hesitate to recommend them.

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Extremely professional company! Have dealt with everything great

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