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4.9 out of 5.0 based on 24 reviews

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Relocate London (GLOBAL) Limited

Relocate London (GLOBAL) Limited has over 75 years of experience within the moving industry. Relocate London only employs full time experienced staff who are all fully trained and experienced in all aspects of the removal industry. Relocate London has won the AIM Commercial Mover of Year award an amazing three times and has won the award for 2019. We offer a comprehensive service to all of our clients including: Full Packing Services, Containerised Storage, Furniture Fitters.

Customer Reviews

Relocate London (GLOBAL) Limited

Average service quality  

Average value for money

4.9 out of 5.0 based on 24 reviews

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Paul, Alan & Denis were fantastic. They arrived promptly, took great care of our belongings and made the whole process as stress free as they could for us. They were really competitively priced and gave us a first class service and were so quick! Moving is one of the most stressful things you can do, so if we ever decided to move again, I'd definitely use Relocate London - Thanks lads you were great!

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Very professional and friendly service from start to finish, no hidden charges or other unpleasant surprises. Alan was very helpful, both in his preliminary visit and on the day of the move, as was the rest of his team. Will definitely be using them if we move again anytime soon!

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Arrived bang on time and got packing straight away. Really took the stress out of a potentially stressful day. Would definitely recommend them.

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Paul & his crew were helpful, efficient, polite & professional all the way on a difficult journey, the weather was horrendous, thunder & lightning but also very hot, but there wasn't a moan from anyone. Well done Paul & all, I would highly recommend your company to anyone. Many thanks. Maureen & family.

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They were helpful, placed all furniture in appropriate rooms and assembled beds and wardrobes.

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All the workers worked very hard but the overseer was particularly grumpy and unhelpful and unwilling to adjust his plans to accommodate unexpected circumstances on the day. This made an already stressful exercise much more stressful.

The customer postponed his removal booking with us several times and each time we did all we could to assist this client. We all then agreed on a new move date on a Monday and a Tuesday as we needed 2 x days because the job was 2800 cubic feet with a full packing service. Yet again, at the last moment the customer asked if we could postpone the removal and carry it out during Tuesday and Wednesday as her carpet fitter and builders had let her down. Yet again we changed all of our schedules and work load to assist this client. We then agreed that we would use 1 x truck and load and deliver the larger effects directly to the new house as we would have full unrestricted access ! Meanwhile our packing team would carry out the full packing service. On the first move day (Tuesday) myself and my crew loaded our vehicle with larger items of furniture and got ready to travel to the new house. I was only then instructed by the customer that we could not get access to the new property as there were no carpets fitted and the house was full of builders. I tried to explain to the client that we needed to unload the vehicle as previously agreed due to the size of the job and the large amount of works that needed to be completed. The customer was very aggressive towards me and said that I was not helping with the situation. I am sorry, but it is not the fault of Relocate London if she has been let down by her carpet fitters and builders. When we arrived at the new house it was a total building site. No carpets were fitted anywhere in the house. There was building materials everywhere in the house. There was bare electrical wires sticking out of the walls. We had to wait for the first carpet to be fitted in the lounge and our own crew removed all of the building materials etc. to allow access to the property. Due to a massive Health and Safety issue, I made the decision that we would not be able to deliver any more effects to the house that day due to the reasons stated above. We then left the new house and went back to the old house to fully load our vehicle which we now had to leave loaded overnight at no extra charge to the client. We then carried on the second day and managed to get all of the effects delivered. During the 2 x days that myself and my crew were on site, the customer did not even offer us a drink or a cup of tea etc, whilst eating rolls and drinking tea in front of us. The customer was very stressed out due to the fact that all of her builders and carpet fitters had let her down big time. I was not grumpy, I was just trying to explain that we needed to move and unload the effects as agreed to complete the works. Ian Smith - Partner - Relocate London (UK) Limited

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Alan and his team were fantastic they packed and loaded our two bedroom house and garden in just over half a day and we were unloaded in a morning. They put everything where I wanted it and nothing was too much trouble. A stress free move!

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From start to finish Relocate London were fantastic! They were fast and efficient whilst always taking care of our possessions; very polite and friendly too. Nothing was too much trouble! Would highly recommend them.

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They were brilliant throughout the day. Very careful with our belongings and out them out the new house exactly where we wanted them without having to be told. Very friendly and got on with the job. Would highly recommend

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Superb quality professional family run company. Would highly recommend them.