This policy (together with our Terms and Conditions
) sets out the basis on which we will process any personal data that you provide to us. Please read it carefully.
For the purposes of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (“GDPR”), the data controller is Reallymoving.com Ltd of Eclipse Court, 14B Chequer Street, St Albans AL1 3YD.
Processing your data
Your personal data is processed in the following ways:
Quotes for services
Your personal data is provided to the service providers we quote on behalf of (up to a maximum of 5 companies, depending on the service). They will only use your data to contact you in respect of the quote you have asked for. We process your data under the ‘legitimate interest’ basis of GDPR to ensure our service, which is free to all users, is commercially viable.
If you haven’t viewed your quotes after 24 hours we will send you a reminder email to view your quotes.
This data comprises of your name, email address, telephone number and address.
Feedback on reallymoving and our partners
We will use your data to email you after you have registered for a quote to seek your feedback on reallymoving and subsequently on any partner you may have used. You may opt-out of receiving these emails at any time.
When you submit feedback on reallymoving, or one of our partners, we will invite you to consent to your feedback being shown on the website. You may withdraw that consent at any time.
When you register for quotes for a service we may invite you to opt-in to receive emails helping you get quotes for other services from reallymoving. We process this data using the “consent” basis of GDPR. Your personal details will only be used to send you notifications you have requested and for no other purpose. Your details are not shared with third-parties who may provide the service to reallymoving at this stage. If you respond to the emails we send inviting you to get quotes for other services we will explicitly inform you when other firms will be passed your details. You may opt-out of receiving these emails at any time.
Moving house checklist emails
You may opt-in to receive a series of emails over a number of weeks providing a checklist of things you need to do in the weeks before you move to a new house. We process this data using the “consent” basis of GDPR. We may occasionally send you other emails to help you with your move. You may opt-out of receiving these emails at any time.